Where a reporter goes undercover as a Facebook moderator but I am unable to view it in the US.
Undercover Facebook moderator was instructed not to remove fringe groups or hate speech
An investigative journalist who went undercover as a Facebook moderator in Ireland says the company lets pages from far-right fringe groups “exceed deletion threshold,” and that those pages are “subject to different treatment in the same category as pages belonging to governments and news organizations.” The accusation is a damning one, undermining Facebook’s claims that it is actively trying to cut down on fake news, propaganda, hate speech, and other harmful content that may have significant real-world impact.
The undercover journalist detailed his findings in a new documentary titled Inside Facebook: Secrets of the Social Network, that just aired on the UK’s Channel 4. The investigation outlines questionable practices on behalf of CPL Resources, a third-party content moderator firm based in Dublin that Facebook has worked with since 2010.
Those questionable practices primarily involve a hands-off approach to flagged and reported content like graphic violence, hate speech, and racist and other bigoted rhetoric from far-right groups. The undercover reporter says he was also instructed to ignore users who looked as if they were under 13 years of age, which is the minimum age requirement to sign up for Facebook in accordance with the Child Online Protection Act, a 1998 privacy law passed in the US designed to protect young children from exploitation and harmful and violent content on the internet. The documentary insinuates that Facebook takes a hands-off approach to such content, including blatantly false stories parading as truth, because it engages users for longer and drives up advertising revenue.
Earlier today, Facebook attempted to preempt negative reactions to the documentary by publishing a blog post and writing a lengthier, more detailed letter in the same vein to the Scotland-based production company Firecrest Films, which produced the documentary in partnership with Channel 4. Facebook says it will be updating its training material for all content moderators, reviewing training practices across all teams and not just CPL, and reviewing the staff at CPL to “ensure that anyone who behaves in ways that are inconsistent with Facebook’s values no longer works to review content on our platform.”
https://www.google.com/amp/s/www.theverge.com/platform/amp/2018/7/17/17582152/facebook-channel-4-undercover-investigation-content-moderation
Other than that I wish I could help you but I'm not familiar with how Facebook works.
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