Disney World workers endure tourists who scream, punch and even grope them

[Yo_Mama_Been_Loggin]

Disney World employees are easy targets.

Tourists scream at them, sexually harass them and in the most serious cases, physically attack them, according to law enforcement reports.

“There are so many situations, so many things that happen every single day to cast members,” said Disney employee Tommy Fontenot, adding that he has seen co-workers crying in the break room. “The guests will push the boundaries. … We serve as an emotional punching bag.

“As a cast member, you have to develop a thick skin.”

The Orlando Sentinel reviewed nearly 50 reports — including nine filed in 2019 — over a decade at Disney World, where the daily population of guests, workers and vendors can swell to about 250,000, the same size as Reno, Nevada.

Last year, reportedly 21 million people visited the Magic Kingdom alone.

-snip-

Much of the tourists’ ire stems from waiting in line, imperfect technology and confusion with FastPasses, all of which are the realities of visiting a crowded theme park. Other times, it’s just being told ‘No.’

In July, the Sentinel broke the story of an extreme case of abuse that went viral. Angered because she didn’t have a FastPass to Tower of Terror, a 23-year-old Chicago woman punched a Disney employee in the face and then began pushing buttons on the pre-show ride podium.

https://www.msn.com/en-us/travel/news/disney-world-workers-endure-tourists-who-scream-punch-and-even-grope-them/ar-AAHJToL?li=BBnb7Kz

And you thought Clark Griswold was bad.

[Sherman A1]

1. Working with the public is hard

did it for over 4 decades and whatever these folks and those in Retail are getting paid, it is not nearly enough.

[lunatica]

3. I was a waitress a few decades ago

I think the abuse comes out because it's allowed to by that idiotic rule that you have to take the abuse whether you like it or not. So naturally frustrated people who take abuse from their bosses will take it out on those who have to serve them.

I have to say though, I learned a lot of painful lessons about people. It was quite an education! Glad I learned it but not glad of how I had to learn it.

[Sherman A1]

4. Worked Restaurants when I was in HS & College

As a busboy & dishwasher. I have a great deal of respect for waitresses it is damn hard work for not much pay.

[Blue_true]

6. I worked as a shortorder cook while in college.

It was brutal work. I had to cook and clean everything in the kitchen, there was no dishwasher. The cook on the shift before me would leave an absolute mess in the kitchen, nothing washed, no food prepped, nothing thawed out that needed thawing, dirty floor. I had to clean all that up and prep for the dinner shift, always having to clean the prep pots, pans, utensils first.

To customers defense, they did not know what I had walked into. Waitresses often explained and the vast majority waited a little longer while I got their meals out, but occasionally one would put on an outrage show.

Brutal, thankless work if management has done a poor job of hiring across the shifts.

[Snackshack]

2. I doubt it.

When people go on vacation they seem to lose their mind if something goes array. When I worked for an airline had this happen on multiple occasions. It is amazing how a normal seeming human can go totally irrational from 0 to 3 seconds and sometimes violent when told that their flight has delayed or cancelled due to weather or mechanical issues or that they could not carry on 3 bags. People yell, spit, get right in my face.

[Bettie]

5. You know, I make an extra effort

to be nice to people when I am on vacation.

No point to being unpleasant, that just makes everyone unhappy.

I don't get why people feel the need to be nasty.