CVS rejects student's Puerto Rican ID, asks for immigration papers to buy cold medicine
CVS officials say they are investigating a claim by a Purdue University engineering student who said he was denied the purchase of an over-the-counter cold medicine because employees at an Indiana store looked at his Puerto Rican driver’s license and told him he needed a valid U.S. ID, before pressing him about his immigration status.
The episode started when Guzman Payano went to bed Oct. 24 feeling like a cold was coming on and woke up to a sore throat and congestion bad enough that it was difficult to breathe. A diagnosis at the Purdue University Student Health Center later that day pointed to bronchitis. That morning, though, he said figured Mucenix, an over-the-counter medication, would do the trick.
He said he rang up the items in a self-scan checkout and waited for a store clerk when the machine’s screen noted that an ID check was required for the cold medicine. When he showed his ID a clerk told him it wasn’t enough. “She said I needed a visa,” Guzman Payano said. He said he had his (U.S.) passport, so he showed that, with no luck. He said the store employee told him he still needed to see some sort of immigration status before he could buy the (over the counter) cold medicine.
He left and then came back minutes later to see whether a shift supervisor or manager could help. Guzman Payano said he received the same line about corporate policy (his driver’s license from Puerto Rico didn’t fit the company’s policy of accepting only U.S., Canadian and Mexican IDs).
CVS did offer an apology, via a statement, when asked by the J&C.
“We are committed to ensuring that every customer receives courteous, outstanding service in our stores, and we apologize to the customer for his recent experience,” Amy Thibault, a CVS spokeswoman, said.
https://news.yahoo.com/cvs-rejects-purdue-students-puerto-161311488.html
= new reply since forum marked as read
They saw his passport and that wasn't enough?
I'll never walk into a CVS store again, never...
I think it's time for an email to corporate headquarters
FAILURE
Sometimes my sarcasm meter needs calibrating.
People from D.C. were told they were not from the U.S. because their driver's license say "District of Columbia".
And, of course, we all know New Mexicans are from Mexico.
who know for sure that DC isn't a state so the license is obviously fake and must be confiscated. Thankfully when the police arrive, they usually have a license book where they can look it up and see that DC does indeed have government issued licenses even though we are a district.
What's even more ironic is when a new transplant showed up at the DC DMV with his New Mexico license, they knew for sure he was a foreigner from Mexico since New Mexico isn't a state and his license is not valid form of US government ID. 
That one made the news. He was a white guy named Gavin Clarkson. It happens to brown people with foreign sounding names all the time.
https://www.newsweek.com/man-asked-show-new-mexico-passport-when-marriage-clerk-forgets-its-state-1239353
Trouble is they are on just about every corner. 
It doesn't matter if you're 19 or 90, you ain't getting them without proper ID. It seems silly, especially when a person is clearly over 18, but the penalties for selling anything like that to minors here are pretty harsh. But that clerk was way beyond the pale. Good for you. She probably called hannity the next day whining about "those meanie libs."
