Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

al bupp

(2,194 posts)
Fri Oct 2, 2020, 11:26 PM Oct 2020

My SwingLeft VotePA Phone Banking Experience Tonight

Let me begin w/ a confession that this was just my second night of phone banking in this cycle. I'm not really much for this sort of thing. As a yankee, it strikes me a somewhat pushy, and I've always hated being on the receiving end of cold-calls. Previous experience had also not proven to be much fun. But times being what they are, and after reading an account someone posted of their experience doing it, I figured I had to get off my ass and help out w/ the all important task GOTV. Better late than never, right?

So, I swung over to Swingleft and chose PA, cuz being from Vermont it seemed like the most important state for Joe that was relatively close to home. Besides, I was born there, and later lived there for year or so after college, so I have some connections.

The evening started w/ a kick-off Zoom meeting that included the Northeast volunteer coordinator for Joe, accompanied by Crooked Media co-founded and former Barack & Hillary staffer & speech writer, Jon Lovett. They were both actually pretty inspiring and funny. So, off I went to Truetalk-land and the call queue...

An hour or so later, needed a break. What an intense and draining, but ultimately rewarding experience it was. More answering machines and hang-ups than people who wanted to talk, and those who did were not always happy to do so. One man was pretty hostile. He didn't cuss me out, but he was pissed. How dare I call on a night like this when our President was in the hospital? He was quite clear he would never vote for a Democrat. I managed to remain curt but calm and polite. Another when given the scripted prompt that "I understand you support Joe & Kamala" replied "how do you know that!?" To which I could only think to reply, "well, it's what my screen is telling me".

As I kept going, I learned the hard way by trial and error to internalize the script, work hard to get the person's first name right on the first try, and stay calm while navigating the script buttons, prompts & response codes. This effort was made worthwhile by even a few touching calls.

There was the old man who answered, and when I asked if -insert woman's name- was available, he asked who I was. When I identified myself and my purpose, he quickly said, oh my wife I already voted. I then asked him, as instructed, to give me 3 names of others he could get vote, too. To which he explained that they live on a farm on top of hill, in a remote place and are eighty, so I'd just have to be content w/ their 2 votes, adding, "don't worry, it's already 2 to nothing for our side". To which the was nothing to do but chuckle, thank and wish him well.

Another woman was very patient w/ me as I fumbled w/ the iwillvote.com website trying to get her the location of her local polling station, after explaining that these places have a tendency to change these days. (Note to self, practice these thing a little ahead of time, next time.) In the end, sure enough, it turned out that her polling place had indeed been moved from where she was used to it being so lo these many years. So, it seems I may have actually help one person to get to the polls. Well, maybe 2 because she did say her daughter would join her.

I realized, in way that for some reason I hadn't before, that calling people is very personal thing to do. It's intimate, immediate and in the moment, exhilarating and exhausting all at once. I think I'm hooked! Tomorrow I'll copy down the Truecall login creds so that when I get logged out by the system after a short break I can get back (oops). Thanks for listening, I guess I really had to vent.

Cheers,
Al

20 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
My SwingLeft VotePA Phone Banking Experience Tonight (Original Post) al bupp Oct 2020 OP
Thank you! You did really well. 💕 MLAA Oct 2020 #1
Neat! Thanks for doing it and for sharing! soothsayer Oct 2020 #2
You helped someone vote today! Major high fives! mahina Oct 2020 #3
Thanks for your work and for the report. Dark n Stormy Knight Oct 2020 #4
The word on the PA volunteer slack channel is that the texting slots are filling up quickly al bupp Oct 2020 #8
Ah, OK. Dark n Stormy Knight Oct 2020 #11
Thank you Al! MizLibby Oct 2020 #5
Thank you Al bupp! It's nerve wracking to make calls MaryMagdaline Oct 2020 #6
I want to say that I really appreciate all the positive responses... al bupp Oct 2020 #7
Thank you! StarryNite Oct 2020 #9
You've got the right attitude.... Forget the jerks, remember those you helped. Karadeniz Oct 2020 #10
So were you on the line when people actually answered their phones? PoindexterOglethorpe Oct 2020 #12
Sometimes I'd hear them answer, and sometimes not al bupp Oct 2020 #17
As I said above, I always answer my phone by saying PoindexterOglethorpe Oct 2020 #19
Thank you for doing that! dchill Oct 2020 #13
You're fantastic!!! BigmanPigman Oct 2020 #14
thank you so much for your hard work ! :) nt steve2470 Oct 2020 #15
Good for you. I'd like to be able to do phone banking, but having done it twice, I've found GoneOffShore Oct 2020 #16
Thank you, al! smirkymonkey Oct 2020 #18
I phone banked for Obama in 2008 AwakeAtLast Oct 2020 #20

Dark n Stormy Knight

(9,771 posts)
4. Thanks for your work and for the report.
Fri Oct 2, 2020, 11:37 PM
Oct 2020

I did calls for Obama in 08, but I get too emotional these days. I signed up last week for texting to GOTV here in PA, but I haven't received any further info or instructions.

MaryMagdaline

(6,856 posts)
6. Thank you Al bupp! It's nerve wracking to make calls
Fri Oct 2, 2020, 11:39 PM
Oct 2020

I’m always nervous and can only do one hour on Saturdays and Sundays. This weekend just Sunday. I’m glad you are getting a boost of energy in reaching out to voters!

al bupp

(2,194 posts)
7. I want to say that I really appreciate all the positive responses...
Fri Oct 2, 2020, 11:43 PM
Oct 2020

But won't really feel I deserve them until I've done a hell of a lot more. I get back to you all w/ my progress on that, I promise, ok?

PoindexterOglethorpe

(25,905 posts)
12. So were you on the line when people actually answered their phones?
Sat Oct 3, 2020, 01:57 AM
Oct 2020

I always answer my phone by saying, "Hello, this is Poindexter." If there's a pause, and the person on the line asks to speak to Poindexter, I get mightily pissed. It is totally rude not to be on the line when I answer. That is when I usually hang up. I do not care if you're representing something I support or believe in, it's the rudeness of not hearing how I answer the phone.

al bupp

(2,194 posts)
17. Sometimes I'd hear them answer, and sometimes not
Sat Oct 3, 2020, 02:30 AM
Oct 2020

They train us to just say, "Hi, is X available", when we hear the beep b/c due to internet delays you sometimes just hear that. I've learned to give an extra 1/2 beat in case I do hear them say hello.

PoindexterOglethorpe

(25,905 posts)
19. As I said above, I always answer my phone by saying
Sat Oct 3, 2020, 04:13 AM
Oct 2020

"Hello, this is Poindexter Oglethorpe". And when after a several second pause, someone comes on line and says, "May I speak to Poindexter Oglethorpe," I get a bit angry, because clearly they were not listening when I answered the phone. Which is beyond rude. And which is why I almost always hang up thereafter.

GoneOffShore

(17,342 posts)
16. Good for you. I'd like to be able to do phone banking, but having done it twice, I've found
Sat Oct 3, 2020, 02:20 AM
Oct 2020

I'm just not cut out for it.

I find it almost impossible to remain calm.

 

smirkymonkey

(63,221 posts)
18. Thank you, al!
Sat Oct 3, 2020, 02:42 AM
Oct 2020

Thanks for all you do on the behalf of the Democratic party! The world needs more people like you. I know it was difficult for you, which makes it even a bigger sacrifice.

AwakeAtLast

(14,134 posts)
20. I phone banked for Obama in 2008
Sat Oct 3, 2020, 12:58 PM
Oct 2020

When I lived in Indiana. I agree on all counts.

Phone banking is a sort of art, is very important, and not something easily done at the beginning. Congratulations on your hard work!

Latest Discussions»General Discussion»My SwingLeft VotePA Phone...