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Towlie

(5,328 posts)
Mon Mar 15, 2021, 02:15 PM Mar 2021

Did you get an actual answer from the IRS "Get My Payment" site? Please post here!

Please post here whether you got an answer, either yes or no, from the IRS "Get My Payment" website. If not, what was the response that you did get?

And either way, please also answer these questions:

Did you enter your Social Security number with or without dashes? i.e. "123456789" or "123-45-6789"?

Did you enter your date of birth in the MM/DD/YYYY format or some other format?

What format did you use for your street address? If it failed, did you try looking up your address on the USPS.COM site and entering it way the USPS has it? Did that work?

It's frustrating that when the IRS site doesn't return a proper response, you can't tell whether the site doesn't recognize who you are, or it does know who you are but can't answer for some other reason.

65 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Did you get an actual answer from the IRS "Get My Payment" site? Please post here! (Original Post) Towlie Mar 2021 OP
I got a date markie Mar 2021 #1
I had to use my p.o. box instead of my street address Kaleva Mar 2021 #2
Yes, got answer MLAA Mar 2021 #3
I got a date - 3/17 VMA131Marine Mar 2021 #4
Apparently Chase, Citibank, etc. received the money already but are holding it until ratchiweenie Mar 2021 #39
This is because TxGuitar Mar 2021 #53
I got Wednesday mrsv Mar 2021 #5
Wednesday too jorgevlorgan Mar 2021 #6
I got the following: Dagstead Bumwood Mar 2021 #7
Same here Bayard Mar 2021 #26
And same here. Blue Dawn Mar 2021 #37
Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this Trueblue1968 Mar 2021 #44
Stay where you are. Dagstead Bumwood Mar 2021 #48
BUT.... BUT.... BUT!!! I ARE INNOCENT!! i didn't do nothing wrong. I am innocent as a babe. Trueblue1968 Mar 2021 #52
Five Cats?! Dagstead Bumwood Mar 2021 #55
my hubby found them all. he took care of a feral cat colony. Trueblue1968 Mar 2021 #57
I received the same message. But, the $1,400 is on hold in my checking account until the 17th. Deuce Mar 2021 #61
Ditto Totally Tunsie Mar 2021 #49
irs site winetourdriver01 Mar 2021 #8
Wednesday 3/17 SilverDawg Mar 2021 #9
Yes, I got an answer that it is scheduled to be deposited in my bank account on Wednesday. W_HAMILTON Mar 2021 #10
Yes WVGal1963 Mar 2021 #11
Already posted about it - I get not available. 🤷‍♂️ Drunken Irishman Mar 2021 #12
If the past is an indicator, it's not looking good for me & my husband. CrispyQ Mar 2021 #13
I've got this for the $1400 relief funds, but just plain ERROR re the $600. Sogo Mar 2021 #14
Just checked my CU acct shanti Mar 2021 #15
I Got An Odd Response... JimGinPA Mar 2021 #16
Me too! berniesandersmittens Mar 2021 #47
Well, You Picked A Warm New Username JimGinPA Mar 2021 #51
Warm and fuzzy berniesandersmittens Mar 2021 #56
Well... Jim G. Mar 2021 #62
Yes. I got an answer. My money will be in the bank on Wednesday. MineralMan Mar 2021 #17
Yes the site should be more flexible, but unlike Amazon they're not concerned about losing business. Towlie Mar 2021 #27
Yes. I've noticed that most government websites with data entry forms MineralMan Mar 2021 #33
Yes. 3/17 Jose Garcia Mar 2021 #18
Yes march17 Fullduplexxx Mar 2021 #19
Yes, but I didn't like the answers for me and my mom mvd Mar 2021 #20
yes I got one dsc Mar 2021 #21
3/17 mac56 Mar 2021 #22
I received the non-response response Politicub Mar 2021 #23
I got the same response, and i know why FakeNoose Mar 2021 #38
It says I'm eligible and when they know the date they'll update the site. Croney Mar 2021 #24
good post Kali Mar 2021 #25
Getting denied access for 24 hours at least suggests that they know who you are. Towlie Mar 2021 #29
it wasn't a lock out, just a strange glitch Kali Mar 2021 #40
I got a date. nt LexVegas Mar 2021 #28
And it was Wednesday, 3/17, right? It seems that's what everyone else got. Towlie Mar 2021 #31
Correct. nt LexVegas Mar 2021 #35
Yes, direct deposit on 3/17. Ocelot II Mar 2021 #30
soc sec with NO dashes. DOB WITH slashes. cont'd pnwest Mar 2021 #32
Yes 3/17 & the last 4 digits of the bank acct Freddie Mar 2021 #34
I think, like the last time, the date they are using isn't real. marie999 Mar 2021 #36
3/17 babydollhead Mar 2021 #41
I got unable to provide status right now sometimes and other times denied access Beringia Mar 2021 #42
Used my android phone Watchfoxheadexplodes Mar 2021 #43
My son got the "status not available" message-- Wingus Dingus Mar 2021 #45
The first time I tried I got status not available. PoindexterOglethorpe Mar 2021 #46
I keep getting status not available. LisaL Mar 2021 #50
I got the same and know I'm eligible. Got the 1st two right away. SammyWinstonJack Mar 2021 #63
I had started this topic, and I think it should go here...... a kennedy Mar 2021 #54
No. They don't understand me at all. meadowlander Mar 2021 #58
Yes I got an immediate response after plugging the info requested msfiddlestix Mar 2021 #59
I got access denied. YOu don't have permisson to access this site Message JI7 Mar 2021 #60
Still no luck - 7:20 pm ET on 3/17 Pinback Mar 2021 #64
I didn't even bother. GoCubsGo Mar 2021 #65

markie

(22,758 posts)
1. I got a date
Mon Mar 15, 2021, 02:17 PM
Mar 2021

my partner got "cannot process at this time" or some such thing
and my daughter got the deposit in her account Saturday

Kaleva

(36,351 posts)
2. I had to use my p.o. box instead of my street address
Mon Mar 15, 2021, 02:17 PM
Mar 2021

I'm approved but payment date not determined yet

ratchiweenie

(7,754 posts)
39. Apparently Chase, Citibank, etc. received the money already but are holding it until
Mon Mar 15, 2021, 04:03 PM
Mar 2021

Wednesday so they have use of the money for those 6 days. Most of us won't get our payment until Wednesday. Not sure how many banks are doing this but most of the small ones released the money immediately.

TxGuitar

(4,210 posts)
53. This is because
Mon Mar 15, 2021, 09:53 PM
Mar 2021

The IT depts have a shitload of work to do. They got very little notice to set every thing up and if was a weekend also. (I work in IT for a top 20 bank)

Dagstead Bumwood

(3,650 posts)
7. I got the following:
Mon Mar 15, 2021, 02:23 PM
Mar 2021
Payment Status - Not Available
We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment.


So, no shopping spree for me Hope the people who need it more than us are getting it sooner.

Trueblue1968

(17,239 posts)
44. Access Denied You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this
Mon Mar 15, 2021, 05:22 PM
Mar 2021

I GOT THIS ::::::::

Access Denied
You don't have permission to access "http://sa.www4.irs.gov/irfof-wmsp/login" on this server.

Reference #18.2dd5c217.1615843278.17ccabc2



WHY ?????? Why don't they like me???

Trueblue1968

(17,239 posts)
52. BUT.... BUT.... BUT!!! I ARE INNOCENT!! i didn't do nothing wrong. I am innocent as a babe.
Mon Mar 15, 2021, 09:43 PM
Mar 2021

my 5 cats can attest to that as can my ken-pecked (sometimes) hubby!!!

I won't take this sitting down, lying down or standing up.

Trueblue1968

(17,239 posts)
57. my hubby found them all. he took care of a feral cat colony.
Tue Mar 16, 2021, 12:59 AM
Mar 2021

fed them, housed them. we never had the $$ to get them nuetered. our Gracie went to Cat Heaven.... Sophie did too. In 2010, he found Annie and Taffy at a metal recycling yard. Snickers went to Cat Heaven soon AFTER. Our girl INKY was a feral baby and we adopted her to kinda take place of Sophie our cat panther. Year after that, he found baby Sadie and brought her home. She was a greedy little girl who loved her replacement milk. few months after that he found our boy cat SALLY. Vets told us 2 times Sally was a girl.... well he wasn't. Sally knew his name so we kept it.

Always liked the Johnny Cash song.... a boy named Sue so we got a boy cat with a girl name. All of our cats were rescued. the cats in hubby's colony have just disappeared so we won't be adopting any more. ANNIE, TAFFY AND INKY will be 11 this year and SADIE & SALLY will be 8.

yes 5 cats make us very busy so hub and i can't get into trouble.

 

winetourdriver01

(1,154 posts)
8. irs site
Mon Mar 15, 2021, 02:24 PM
Mar 2021

Yes, I checked yesterday, and it gave me a date- 3/17... I did not use dashes in my s/s and just followed directions on the rest, it was easy and fast.

W_HAMILTON

(7,873 posts)
10. Yes, I got an answer that it is scheduled to be deposited in my bank account on Wednesday.
Mon Mar 15, 2021, 02:25 PM
Mar 2021

I entered my SSN without dashes and entered my birthday how the input stipulated (i.e., DD/MM/YYYY, including the dashes).

WVGal1963

(145 posts)
11. Yes
Mon Mar 15, 2021, 02:25 PM
Mar 2021

It said my check and my husband’s check is scheduled for deposit into our checking on Wednesday, March 17. I entered our socials without dashes, and had to use our PO Box instead of our physical address. Another friend checked his and the information was exactly like ours.

CrispyQ

(36,518 posts)
13. If the past is an indicator, it's not looking good for me & my husband.
Mon Mar 15, 2021, 02:29 PM
Mar 2021

Payment Status - Not Available
We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment.
=====================

We got relief payment #1 with no problem. But with relief payment #2, my husband got the above message & he never got any money. Now we're both getting this message. Our only recourse for his missing payment #2 is to claim it on our 2019 taxes. I'm gonna be a little POd if we have to wait until next year's tax time to get this payment.

Sogo

(4,993 posts)
14. I've got this for the $1400 relief funds, but just plain ERROR re the $600.
Mon Mar 15, 2021, 02:31 PM
Mar 2021

Payment Status - Not Available

We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment.
For more information about why you're receiving this message, see our Frequently Asked Questions.

You can check the application again to see whether there has been an update to your information. Get My Payment data is updated once per day, so there's no need to check back more often.



So, I have gotten neither. I guess I'll have to turn it all over to my tax accountant to try and get both through my tax filing....

shanti

(21,675 posts)
15. Just checked my CU acct
Mon Mar 15, 2021, 02:32 PM
Mar 2021

And it's there, along with my tax refund. Originally, was told that it would be in there on the 17th, so that was a pleasant surprise.

berniesandersmittens

(11,345 posts)
56. Warm and fuzzy
Mon Mar 15, 2021, 10:14 PM
Mar 2021

....and a bit scratchy LMAO

I loved the mittens and memes so much. Not much makes me laugh these days, but those memes were hilarious.

Jim G.

(14,811 posts)
62. Well...
Tue Mar 16, 2021, 06:45 PM
Mar 2021

I went ahead & changed my username too. I've been going back & forth on it ever since the announcement. I moved back to the St. Louis area (where I grew up) five years ago, so my former username was a little confusing to some here.

A couple of my sisters went a little overboard on the "Bernie mittens" memes but some were hilarious.





MineralMan

(146,331 posts)
17. Yes. I got an answer. My money will be in the bank on Wednesday.
Mon Mar 15, 2021, 02:36 PM
Mar 2021

On that site, do not use dashes in your SS#. Just numbers.
Date of birth in the format they show underneath that field, which is just as you showed.
Address must be the USPS approved address. If you don't know it, you can look it up, at the link you provided.

The site works, but has lousy error correction routines. You have to enter data in the format it expects. It should not be that finicky, but it is. Their field verification system could strip out the hyphens from the SS#.
It could tell you if you entered the birthdate in the wrong format.
It could check the USPS address verifier for you.

It does not do those things, but it should. Amazon does. Other sites do. That IRS site does not. It should, but it doesn't.

Towlie

(5,328 posts)
27. Yes the site should be more flexible, but unlike Amazon they're not concerned about losing business.
Mon Mar 15, 2021, 02:57 PM
Mar 2021

 


And it looks like just about everyone here who got an answer was told that they'll get paid on Wednesday, 3/17/2021.

MineralMan

(146,331 posts)
33. Yes. I've noticed that most government websites with data entry forms
Mon Mar 15, 2021, 03:10 PM
Mar 2021

do not do customer-friendly data verification. I've run into that elsewhere, too. Without an error correcting routine for each field, any error just causes the system to present an error message or not to provide a result.

I'm not sure why good data verification routines are not used. It could be that the underlying database software is antiquated and doesn't offer proper error handling routines. Or it could just be laziness on the part of those who create the interface.

But, you're right. Business have to avoid annoying their customers, so they pay attention to such things. The government doesn't have to avoid that, so it doesn't. It should.

I'm very, very careful when doing data entry on any government website. I know the rules. I look carefully at the instructions and follow them to the letter. I know my correct USPS address format. In fact, Chrome usually fills in such forms automatically, and I've loaded all the correctly formatted information into my information so it gets it right every time.

The proper way to take SS# information is to use three separate fields, advancing to the next one when the previous one has a valid data entry.

Same thing with date fields. A lot of business websites force you to use drop-down lists to make sure you get the date field correct.

Same with credit card numbers, but most commercial sites let you enter it any way you like, using spaces or dashes or whatever, and then stripping out those unnecessary items to the raw numbers.

Phone numbers can be handled the same way as SS #s or any numerical data entry fields that people fill out in multiple ways. If someone puts the area code inside parentheses, and used hyphens in the phone number, a bone simple routine can strip out any non-numerical characters. Child's play for even a novice programmer, and most data entry modules include such features anyhow.

But the government doesn't understand interface design. It's like stepping back into the early 1980s on most websites when a user needs to enter data.

mvd

(65,180 posts)
20. Yes, but I didn't like the answers for me and my mom
Mon Mar 15, 2021, 02:39 PM
Mar 2021

For me - deposit date of 3/17 to a closed account yet again! Last time they did reissue a check, but who knows how long it will take. For the second stimulus, I was delayed a month.

For my mom - she gets the Not Available message. This may mean she is in the upcoming batch that will be mailed. Best scenario would be that they are finding her current bank account through Social Security.

Politicub

(12,165 posts)
23. I received the non-response response
Mon Mar 15, 2021, 02:43 PM
Mar 2021

What does "we're working on this" even mean?

Payment Status - Not Available
We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment.


Kali

(55,020 posts)
25. good post
Mon Mar 15, 2021, 02:45 PM
Mar 2021

I agree and totally relate to your questions! so frustrating the way they want the info input and the stupid generic replies. half the time I get an error message, something like you are denied access to this server, the rest of the time I get the "Payment Status - Not Available

We are unable to provide the status of your payment right now because:

We don't have enough information yet (we're working on this), or
You're not eligible for a payment."

blah blah


I got the first payment direct deposit to my account, the second one came as an annoying to use debit card, no idea why. who knows what will happen this time? nobody in the family has got theirs yet this time.

Towlie

(5,328 posts)
29. Getting denied access for 24 hours at least suggests that they know who you are.
Mon Mar 15, 2021, 03:05 PM
Mar 2021

 


If you get locked out then they at least recognize your SS number. But it could mean that they didn't like the rest of what you entered and suspect that you're an imposter.

Kali

(55,020 posts)
40. it wasn't a lock out, just a strange glitch
Mon Mar 15, 2021, 04:12 PM
Mar 2021

started over just fine, but keep getting that regular non-message of no info

Ocelot II

(115,858 posts)
30. Yes, direct deposit on 3/17.
Mon Mar 15, 2021, 03:05 PM
Mar 2021

Entered SS with no dashes, and date including the forward slashes in the format as instructed, xx/xx/xxxx. I used the street address my computer remembered from last time.

pnwest

(3,266 posts)
32. soc sec with NO dashes. DOB WITH slashes. cont'd
Mon Mar 15, 2021, 03:09 PM
Mar 2021

Use the address as it appears on the last tax return you've submitted - that has been processed! Do not use the address on your 20-20 return if you haven't rec'd your refund yet. Use the address on the last return for which you've received your refund.

With those three things in that format you should be able to access your info.

 

marie999

(3,334 posts)
36. I think, like the last time, the date they are using isn't real.
Mon Mar 15, 2021, 03:16 PM
Mar 2021

It will be for some people, but almost everyone I know was told the same date last time and some didn't get their checks until 3 weeks after that date.

Beringia

(4,316 posts)
42. I got unable to provide status right now sometimes and other times denied access
Mon Mar 15, 2021, 04:20 PM
Mar 2021


We are unable to provide the status of your payment right now because:
We don't have enough information yet (we're working on this), or You're not eligible for a payment.

It seems to come up both ways even when I enter the same address. Sometimes the address is accepted and sometimes not. Sometimes a variation of the address works and sometimes not. No rhyme or reason to it that I can tell.

Watchfoxheadexplodes

(3,496 posts)
43. Used my android phone
Mon Mar 15, 2021, 05:16 PM
Mar 2021

SS With dash's

Regular type on street name and number

Zip

Payment due on or about the 17th

PoindexterOglethorpe

(25,899 posts)
46. The first time I tried I got status not available.
Mon Mar 15, 2021, 06:18 PM
Mar 2021

I tried again an hour or so ago and was told I'll get it on the 17th.

I did enter my SS with dashes. and used MM/DD/YYYY format for my date of birth.

Address was street number name of street.

meadowlander

(4,406 posts)
58. No. They don't understand me at all.
Tue Mar 16, 2021, 01:03 AM
Mar 2021

They acknowledge I exist and that I entered my information correctly but they can't tell me why I've never received any of the payments and there's no human being i can contact to follow up with.

I'm assuming they just haven't processed my last three tax returns but who knows.

msfiddlestix

(7,286 posts)
59. Yes I got an immediate response after plugging the info requested
Tue Mar 16, 2021, 01:13 AM
Mar 2021

I plugged in the info, but I don't remember the formatting. I feel like everything auto filled. and the response was immediate stating that I'm to receive my funds on the 17th.

Pinback

(12,167 posts)
64. Still no luck - 7:20 pm ET on 3/17
Wed Mar 17, 2021, 07:37 PM
Mar 2021
The tax return information you entered does not match our records; or
You have already accessed the system the maximum number of times today.

What gives? They sure didn't have any trouble sending me a bunch of useless paper forms to file quarterly estimated taxes (which we don't need to do since we don't meet their criteria for last year). Irritating.

GoCubsGo

(32,094 posts)
65. I didn't even bother.
Wed Mar 17, 2021, 07:42 PM
Mar 2021

My credit union sent an e-mail notifying me that it had been deposited, something they didn't do with the previous stimulus checks. I just got my paper notification for the $600 check a few days ago. Trump left a big fucking mess, and it's not surprising that he turned the IRS into a pile of shit, too.

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