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question everything

(47,544 posts)
Wed Jul 7, 2021, 01:09 PM Jul 2021

After Freeze, Insurance Comes Up Short for Many Texans

Months after February’s freeze, many Texans are still living in damaged homes after learning too late that they had inadequate insurance. The extreme weather that caused days of blackouts in the Lone Star State has triggered one of the costliest and most unusual insurance events in Texas history, when indoor plumbing froze and exploded in homes bereft of heat.

(snip)

Some homeowners have been left to deal with losses that their insurance doesn’t cover. Many have discovered that their policies limit payouts on plumbing-related water damage, often at $5,000 to $10,000—well below what they need... The capped policies are the result of a deregulatory change Texas made nearly two decades ago, when a rash of mold claims and lawsuits increased costs, which threatened to drive out insurers and make insurance unaffordable for many in a state that prides itself on a lower cost of living. Before the change, insurers in Texas largely used a state-crafted homeowners insurance form that generously covered many types of damage. In the 2003 move, Texas allowed insurers more flexibility in their policies as a way to manage their risk exposure, subject to state approval of their forms—and left consumers to figure out what coverage was best for them.

State officials say they don’t have data on how many homeowners with burst pipes from the February freeze had policies capping plumbing-related water damage. Lawyers and others involved in the emerging-claims disputes estimate they number in the thousands. Hundreds have sought lawyers to sue insurers or their agents. .. Kelli Vorish faced $69,000 in estimated freeze-related repairs on her home in the Houston suburb of Sugar Land. She believed she was insured for all risks, up to her overall policy limit of $219,000. She said she learned after the disaster that her policy, from Aegis Security Insurance Co., capped water damage at $5,000... Aegis and its chief executive didn’t respond to requests for comment. The agency that helped Ms. Vorish select her policy, TS Insurance, also didn’t respond.

The Texas situation is one of the worst outcomes for consumers after more than 25 years of tinkering by U.S. property insurers with what were once fairly standardized policy forms. Insurers have sought to address coverage features that they say cost more in payouts than the policies are priced to cover. The result has been an array of changes in policies nationwide in the state-regulated industry, many of them shifting costs to homeowners. In hurricane-prone states, for example, policies now typically include special “hurricane deductibles.” Many consumers have “little idea of what they are buying other than a general sense that it is homeowners insurance,” said Daniel Schwarcz, a University of Minnesota Law School professor who has studied the move away from standard forms.

(snip)

The majority of policies sold in Texas provide water-damage coverage, a trade group said. State Farm, Allstate Corp. and USAA are among big insurers that say they don’t cap damage from frozen and burst water pipes, though coverage for any resulting mold may be restricted... Legal options for policyholders with capped policies aren’t great, said attorneys. With little recourse, some hard-hit by the freeze are seeking aid from the Federal Emergency Management Agency, and are finding it difficult to prove eligibility.

More..

https://www.wsj.com/articles/after-freeze-insurance-comes-up-short-for-many-texans-11625477402 (subscription)


20 replies = new reply since forum marked as read
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After Freeze, Insurance Comes Up Short for Many Texans (Original Post) question everything Jul 2021 OP
Ya'll be sure to re-elect an all Republican government. scarletlib Jul 2021 #1
Insurance is a racket. jimfields33 Jul 2021 #6
Why would insurance companies give a kick back sarisataka Jul 2021 #7
Hmmmmm. I didn't say insurance company. I said roofing company jimfields33 Jul 2021 #8
My mistake, my eye read the wrong word sarisataka Jul 2021 #9
Why don't most people read their policies? dumbcat Jul 2021 #15
The article gives examples of shocked individuals. jimfields33 Jul 2021 #17
Yes, it does. So why didn't they read their policies? dumbcat Jul 2021 #18
Probably the good old "fine prints." I think it would be nice if agents explain the details question everything Jul 2021 #19
Elections have consequences. Turbineguy Jul 2021 #2
Not sure. Voters in red states have traditionally voted against their interest.. question everything Jul 2021 #4
You wanted pure capitalism treestar Jul 2021 #3
How that de-regulation thingy working out for ya, huh? CrispyQ Jul 2021 #5
+1 crickets Jul 2021 #10
LOL CatWoman Jul 2021 #11
Texans rugged individualism will take care of them. ZonkerHarris Jul 2021 #12
have you ever onethatcares Jul 2021 #13
I suspected this would happen given the nature of the damages. There are always weasel clauses Vinca Jul 2021 #14
Well, that's welcome to free markets the hard way. Aristus Jul 2021 #16
Who is surprised by this? LetMyPeopleVote Jul 2021 #20

scarletlib

(3,418 posts)
1. Ya'll be sure to re-elect an all Republican government.
Wed Jul 7, 2021, 01:14 PM
Jul 2021

That way you can continue to be screwed over and over and over again.
All that deregulation doesn’t save you any money over the long haul.

jimfields33

(16,012 posts)
6. Insurance is a racket.
Wed Jul 7, 2021, 01:58 PM
Jul 2021

Of course most don’t read the policy until they need it. In Florida, some insurance companies are not renewing the policy of 15 year old and older roofs. 15 years!!!! Of course it’s because of so much fraud with inspectors going on the roof after a hail storm enduring the roof has enough “hail hits” for a new roof…..Free in Florida. Of course I’m sure the inspector gets a kick back from the roofing companies. A big scam.

sarisataka

(18,819 posts)
7. Why would insurance companies give a kick back
Wed Jul 7, 2021, 02:02 PM
Jul 2021

To a fraudulent inspector who says a roof needs to be replaced due to hail damage?

sarisataka

(18,819 posts)
9. My mistake, my eye read the wrong word
Wed Jul 7, 2021, 02:18 PM
Jul 2021

I work in the industry so the way I read it didn't make sense.

You are in part correct. Many inspectors are employees of the roofing companies who have vested interest in finding damage. Most companies and inspectors I deal with are upfront and honest but there are a percentage that will report damage and hope an assessor is too busy to review it.

If it has been through a haul storm a roof will have damage. That is planned for and shingles are designed to absorb that damage yet still work for many years. It is a question of if the damage has exceeded the shingles' capacity, that is where a poor inspector will try to get something past an insurance company. Especially if the roof is old and nearing needing replacement anyway.

As a very rough rule, local companies are more honest than the 'storm chasers'

dumbcat

(2,120 posts)
15. Why don't most people read their policies?
Wed Jul 7, 2021, 03:43 PM
Jul 2021

"Of course most don’t read the policy until they need it."

Why don't they? It would seem that if someone is smart enough to buy a house, get a mortgage, deal with all the tax details, etc., that they would want to read a few pages of their chosen insurance policy. Ya' know? Just in case?

Why do you think this is? (I read mine.)

dumbcat

(2,120 posts)
18. Yes, it does. So why didn't they read their policies?
Wed Jul 7, 2021, 05:08 PM
Jul 2021

Then maybe they wouldn't have been shocked.

Why?

question everything

(47,544 posts)
19. Probably the good old "fine prints." I think it would be nice if agents explain the details
Wed Jul 7, 2021, 07:36 PM
Jul 2021

and touch on the major points. Certainly in Texas if not the "once in 100 years" frozen pipes, they should cover hurricane damages.

Also, since the state changed the rules, homeowners thought that what they had before was adequate.


Turbineguy

(37,374 posts)
2. Elections have consequences.
Wed Jul 7, 2021, 01:24 PM
Jul 2021

If you like to be harmed, vote republican.

So in a backhanded and painful way, this may be a good thing.

treestar

(82,383 posts)
3. You wanted pure capitalism
Wed Jul 7, 2021, 01:26 PM
Jul 2021

Let the buyer beware. Should have read the fine print. And then negotiated a lower price.

onethatcares

(16,192 posts)
13. have you ever
Wed Jul 7, 2021, 03:30 PM
Jul 2021

tried to read an insurance policy for anything? Homeowners, healthcare, life, automobile, boats or anything you might need insurance for?

By the time you get to page 8 and the addendums, codicils, we herebys, wherefores, in that, pertaining to page 4 , etc, ya start to drink.....heavily.

Hell, you can't even separate fire or water damage or liability out of a homeowners policy. It gets lumped together to really give you a break.




Vinca

(50,318 posts)
14. I suspected this would happen given the nature of the damages. There are always weasel clauses
Wed Jul 7, 2021, 03:42 PM
Jul 2021

about water damage and flooding. That's a pretty big hit to take getting $5,000 on a $219,000 policy. Hope this wakes Texans up that's it not "having your freedoms" to have an isolated power grid that isn't connected to the national grids that might have reduced the severity of their problems. Especially when said grid is in private hands that are too cheap to winterize the systems.

Aristus

(66,478 posts)
16. Well, that's welcome to free markets the hard way.
Wed Jul 7, 2021, 03:48 PM
Jul 2021

Is the Texas State Insurance Commissioner's office an elected position?

I mean, there are ways to ensure this doesn't happen again. But Texans have to want to change it...

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