General Discussion

Chainfire

(17,567 posts) Thu Jul 29, 2021, 10:11 AM Jul 2021

Honest customer service recording:

Greetings! Your call is not very important to us, or we would have had a person take it. We know that you want something, but we don’t really care, so we have designed a system of progressive menus that will not provide you with the option that you need and in the end, will circle back to this message in the hope that you will get frustrated and just hang up. If you want "customer service" call a prostitute.

3 replies

= new reply since forum marked as read

Highlight:

Honest customer service recording: (Original Post) Chainfire Jul 2021 OP

The seventh circle of voice mail hell EYESORE 9001 Jul 2021 #1

So true! Liberty Belle Jul 2021 #2

If your call was important to us GopherGal Jul 2021 #3

EYESORE 9001

(25,952 posts)

1. The seventh circle of voice mail hell

Reply to Chainfire (Original post)

Thu Jul 29, 2021, 10:15 AM

Jul 2021

Liberty Belle

(9,535 posts)

2. So true!

Reply to Chainfire (Original post)

Thu Jul 29, 2021, 10:40 AM

Jul 2021

Whenever I get one that says calls are being reported I make sure to give them an earful about their voice mail hell.

GopherGal

(2,009 posts)

3. If your call was important to us

Reply to Chainfire (Original post)

Thu Jul 29, 2021, 04:40 PM

Jul 2021

we would have coughed up minimum wage to pay someone to answer it, or at least outsourced it to India so we could pay only a small fraction of minimum wage. Either way, the customer service reps will be too disempowered to help you and are incentivized to do nothing for you without subjecting you to an aggressive up-sell to our more expensive tier of (non) service.

Reply to this discussion