Hello, don't know if I'm on the right page...

[secondwind]

Does anyone know about McAfee scams? I just got a notice that I have been "renewed", etc. I went online and found that this may be a scam.

Do I have to do anything or can I just ignore this? Will it go away?

I'm not dumb, I'm just an old lady (74) who doesn't know much about computers etc.

Thanks in advance.

[mahatmakanejeeves]

1. It's a scam. Report the email as "junk" and then ignore it. NT

[secondwind]

3. How do I report it? I already put it in Trash

Ugh

[mahatmakanejeeves]

4. Just as well. Your email should have a junk folder, where you can

move these scammy emails. That reports them to your ISP.

You can probably move them from the trash to the junk folder. It doesn't matter much. Enough people are getting those that your ISP is aware of their existence.

[secondwind]

5. THANK YOU!

[mahatmakanejeeves]

8. De nada. I just posted an account of how this works in another post. NT

[2naSalit]

16. Gmail has a "report spam" option...

If you put it there, maybe other email providers call it junk, it gets reported and removed.

[liberalmuse]

2. It sounds like a scam

Never click a link like that or enter any information if you do click it and it takes you to a site. They are scammers phishing for passwords.

[secondwind]

6. I have someone coming in today to check my computer... make sure I am covered well.

thanks for the post.

[mahatmakanejeeves]

9. That's probably not necessary. Can you cancel the appointment?

Who is it coming in to "help you?"

If all that happened was that you received a spam email, then your computer has not been damaged. I'd be leery of anyone who is coming in to check out your computer for you. It's not likely that he will be of any assistance.

Unless it's a trusted friend. If it's Geek Squad, tell them to forget it.

Are you running Windows 10? Are you regularly running their security software?

[secondwind]

10. My cousin knows a computer guy here in Puerto Plata.. I am in the Caribbean.. I called him

because my CELL PHONE, the screen I was looking at, started to MOVE, it was the oddest thing.

I asked him to send someone familiar with iPhone and Mac, that I needed help.

[secondwind]

12. Yes..

[mahatmakanejeeves]

14. Are you running a Mac or Windows?

I don't know what Apple has, but Microsoft has software you can run to root out malware.

Microsoft Security Essentials

It's a freebie. They update the files every week.

[mahatmakanejeeves]

7. Here's how this works.

Seniors: Avoid tech support scams

February 18, 2021

By Sang Pak

Recently, the Alexandria Police Department has seen an increase in criminal complaints from senior residents who have fallen victim to a tech support scam. The following is a general description of how the scam is perpetrated.

John, a 72-year-old city resident, received an email from orderconfirmed@amz. com claiming that he had recently purchased a computer from Amazon. The shipping address showed that the computer was being shipped to an address in New Jersey.

Knowing that he had not purchased the computer, John called the phone number included in the email. John spoke with representative “Matt” who offered to process the return. John, who was not good with computers, provided Matt his computer access information and his online banking access information because Matt claimed he needed to process the return.

Monitoring the computer screen, John noticed that he received $10,000 credit to his checking account instead of the $1,000 he was expecting. John alerted Matt of the mistake that was made, and Matt begged John to return the additional credited funds stating that he was going to get fired.

John, not wanting to get Matt fired, decided to send the money back. John was first instructed to wire the over payment money to a Thailand bank account. John’s bank did not provide international money wiring services, so John was instructed to purchase Best Buy gift cards. John purchased the maximum allowable amount of $4,000 in gift cards. John was on the phone with the representative the whole time and provided the gift card numbers and security pin numbers to Matt.

{snip}

[secondwind]

11. Thanks for this, I think I will be okay, but decided to get this looked at.

The person coming is "de confianza". Someone reliable and not a scammer.

[mahatmakanejeeves]

15. If it's someone one you know, that's different. NT

[lindysalsagal]

13. You are smart not to trust emails.

Use the esc button and delete the email,, and close the browser (google) and if you're nervous, restart the computer. THEN phone the legitimate company yourself to determine if there is a real problem.

[Nictuku]

17. Please watch this

This guy works at exposing scammers (video link below). I really admire his work.

He has a Youtube channel and by watching his videos, I now feel like I know a lot more about what these scammers are trying to do. It sounds like a Refund scam, where they are able to get onto your computer, manipulate your bank account to make it look like they refunded you too much money, then you have to pay them back the over payment. This video will help you learn how to protect yourself from these ruthless scammers.

[GoCubsGo]

18. This kind of thing isn't restricted to McAfee.

Scammers make such claims for a lot of companies. The big ones are Amazon, Walmart, and Paypal, where LOTS of people have accounts. That way they can maximize their chance of finding suckers to click on their links, rather than looking into it, like you did. I have gotten that McAfee e-mail, too. I don't even use McAfee. You can often tell it's a scam by hovering your cursor over the link. It will usually be obvious that it's not a real McAfee.com (or wherever) address. Look closely, as scammers often change one character that you might not even notice, like "0" for "O."

You might want to make it a habit of not clicking on e-mail links, regardless of whether or not you find it suspicious. Just go to your account by typing in the address yourself, and then log in way would when you are initiating any other business. For instance, when I get a reminder to make a credit card payment, I don't use the link there to make a payment. I just open a new tab, and type in "www.creditcardbank.com" page myself. It's a bit of a nuisance, but it can save a lot of grief if you don't realize you're dealing with a scammer.