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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsN.C. family finds unknown woman in the casket they bought, wearing mother's clothes
AHOSKIE, N.C. A North Carolina funeral home said it has reached out to apologize after two sisters who went to view their mothers body instead found another woman wearing her clothes inside the casket. Jennifer Taylor and Jennetta Archer had gone to see their mother's body at an Ahoskie funeral home Sept. 7 when they discovered the mistake, WAVY reported.
Archer said there was no resemblance between their mother and the woman who was in the casket. She said the unidentified woman "was swimming in the clothes because she was so small compared to my mother.
The sisters approached workers at Hunters Funeral Home, who at first denied the woman was someone else until they went back into the embalming room and saw the body of Mary Archer. The funeral home switched the bodies and the service continued.
The funeral home said it has reached out to the family to apologize, but Taylor and Archer said they have not received a call from the funeral home and are awaiting answers to their questions. An official was not immediately available for additional comment Thursday.
https://www.wral.com/north-carolina-family-finds-unknown-woman-in-mothers-casket/19891244/
hunter
(38,311 posts)Maybe the funeral home has more bodies than they can handle.
PoliticAverse
(26,366 posts)Sneederbunk
(14,290 posts)left-of-center2012
(34,195 posts)gratuitous
(82,849 posts)Okay, a little lesson in customer service right there. Someone comes up and says you've made a grievous mistake, instead of denying that you could do any such thing, say, "What? Let's take a look." Don't confirm, don't deny, at least until you've had a chance to gather more information. "Hey Earl! Isn't that Ms. Archer there on the table in the embalming room?"
Me.
(35,454 posts)Wingus Dingus
(8,052 posts)Too many people looked at Mama and said, "That doesn't look like Mama!" Probably used to it.
Midnight Writer
(21,751 posts)left-of-center2012
(34,195 posts)Maybe she was on her lunch break. taking a nap?