Months-old mail piles up in Atlanta Veterans Affairs hospital basement
Veterans have complained for years that mail sent to the Atlanta VA Health Care System hospital often disappears, delaying or preventing medical treatment.
Two Veterans Affairs workers at the Decatur hospital discovered at least one reason that may have been happening: ten pallets of months-old mail sitting unopened in the warehouse basement.
Photos from one VA employee taken earlier this month and shared with The Atlanta Journal-Constitution show postmarks dating back at least ten months. The pallets were stacked three-to-10 feet high with envelopes and parcels.
From the addresses on the mail, the worker could tell it was medical records waiting to be scanned into the system or documents that would allow payments to private doctors who provide services to veterans.
“Apparently everybody is working from home, and it’s just piling up and piling up,” said the worker, who did not have permission to talk to the media and asked not to be identified.
https://www.ajc.com/news/months-old-mail-piles-up-in-atlanta-veterans-affairs-hospital-basement/FMKJRDHTRFDYRDBKZ5CPW4BSVY/
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