Chick-fil-A served lawsuit for 'deceptive and untruthful' delivery fees

[TexasTowelie]

Apparently, they’re telling customers to eat more chicken and pay more for delivery, too.

Immensely popular fast food chain, Chick-fil-A, is getting sued by customers for what plaintiffs are calling “deceptive and untruthful” delivery fees.

Food & Wine reports how the new class action lawsuit filed in federal court alleges that Chick-fil-A lists higher menu prices for delivery despite advertising flat delivery fees on orders.

“To appeal to consumers in a crowded food delivery marketplace, Chick-fil-A has promised its customers how low-price delivery in its mobile application and on its website, usually in the amount of $2.99 or $3.99,” reads the filing specifically. “These representations, however, are false, because that is not the true cost of having food delivered by Chick-fil-A…

“Chick-fil-A secretly marks up food prices for delivery orders by a hefty 25 to 30 percent. In other words, the identical order of a 30-count chicken nuggets costs approximately $5 to $6 more when ordered for delivery than when ordered via the same mobile app for pickup, or when ordered in-store.”

Read more: https://www.pennlive.com/food/2021/10/chick-fil-a-served-lawsuit-for-deceptive-and-untruthful-delivery-fees.html

[PoliticAverse]

1. I foresee lawyers getting millions and affected customers a coupon for 1 free delivery. n/t

[SCantiGOP]

2. That's not even subtle

That’s theft. It’s no difference if I sneak the money out of your pocket, or defraud you through an overcharge you won’t realize. Both are just robbery.

Way to keep the high ground, Chick

[Zeitghost]

7. The prices are listed correctly

Customers know how much they are spending and agree before buying, so it's not theft. It's just false advertising of "Free" delivery because the price increase on online orders is a defacto delivery charge, even if not listed as such on the receipt.

It's shady, but not theft.

[lame54]

3. 2 sets of books

[LizBeth]

4. At the start of covid I did grocery delivery. I think they did the same with their product that

allowed delivery of. I stopped after a month.

[Sympthsical]

5. Instacart does the same. Crazy mark-up.

I had a coupon from them which basically would've been $50 of free groceries from Costco if I had it delivered. Costco's just down the street from me, but $50 is $50. However, I shop there once or twice a week, so I know what the prices at Costco are.

Those are not those prices. At all. Everything on Instacart is at least 20% higher.

If I had made a regular grocery run order, I wouldn't have really saved any money in the end. What was the point?

I honestly don't know how people afford it. I mean, I'll take an opportunity to be lazy if it arises, but I'm not going to do a 20% increase in prices level of lazy.

[LizBeth]

6. I was talking instacart and yes, that is what I found. Agree. And then only offered particular

products and many not the brands I wanted but I knew the prices and new they were higher. Was fun the couple times I did it, but ya, ... too expensive and I pinch.