General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsHostess Brands/Interstate Brands Business Practices from a person who lived it (My mom)
From 2001 to 2004, my mom worked for Interstate Brands (aka Hostess Brands) at their facility on Route 23 in Wayne, NJ. My mom like many of her co-workers were used as part-time on call employees. She was promised regular hours and full time status but never received such. Instead my dad, my brother, or I would take my mom to work at 2 am or 4 pm depending on when they called her in.
My mother explained that she and her fellow employees were expected to transfer hot cakes as they came out on assembly line from the ovens with gloved hands onto other smaller lines where the cakes were to be shrink-wrapped by automatic machines. Bad cakes were to be discarded and a high quality product was to be wrapped up and delivered to happy consumers. Such was not the case.
My mom, having worked in quality control position before, knew something was amiss the first week she began working there. She shook her head and realized this company would not last, not with what they were doing on the production lines.
Her and her group working a specific line (be it Twinkies, Yodels, Apple Pies, or HoHos) could transfer 300-600 cakes a minute onto the packing lines, but the baking machines were set to 1,000 cakes a minute leading to incredible waste. My mom and her workers tried hard as possible to keep up with his hectic pace but to no avail, 100's of cakes were lost a minute. You would think that someone would find an optimal speed to let the ovens produce just enough that workers can quality check the product and package at a comfortable pace. But not here.
My mom described at the end of her shift, she would find 10 large bins (5'x10'x5') packed full with cakes on her line. Employees were encourage to consume as much as possible at work but not to take any home.
Management looked the other way when it came to waste and when my mom and fellow union workers complained about aches and pains resulting from this rapid, ridiculous pace, the machines were slowed down for the union inspection and then ramped up several days later.
Production mattered more than anything, including employee well being, waste of raw material, and quality of product. The more the managers produced and packed, never mind the waste or employee injuries/burns, the more managers were rewarded.
My mom would often come home and consume Tylenol and painkillers to ease the pain. She was also injured twice on the job, a severe high ankle sprain and tearing of the muscles on her right hand and thumb which still bother her to this day and limit mobility.
In my opinion, this corporation knowingly and willfully drove this company into the ground on the backs of their workers and in spite of worker protest. Having set the building ablaze the robber-barons/arsonists are grabbing as many valuables as they can, all the while screaming fire, fire and pointing fingers, as they run out of building first leaving others to fend for themselves.
LiberalEsto
(22,845 posts)I can see parallels with my husband's company.
He's in IT. The managers push them to install new software and upgrades for their client in a fraction of the time it should take if they followed the manufacturer's instructions. Because the faster it's done (never mind the quality - no time for testing the install to see if it works properly), the bigger the bonus the managers get. The other day the manager over his supervisor ordered them to install a product by the next day - even though a proper install should take 30 days. This is insanity. The managers force the database people to work long weeks and work weekends in order to meet completely unrealistic deadlines. It doesn't matter if the database workers don't get a chance to shower, buy food, do laundry or see their families -- all that matters is the managers' bonuses. It doesn't matter if the client is being billed for excessive hours, only to get crappy software installations and upgrades.
When I heard about the terrible practices at his company, I predicted they would lose their (federal government) contract. Well, they did - the contract ends in a few months and everybody is rushing to find new jobs, including my husband. This didn't have to happen. The managers will stay with the company and just go on to mismanage some other contract.
Incidentally, I grew up in Wayne. Wayne Hills HS, class of 1969.
politicaljack78
(312 posts)It is a pleasure to meet you! JFK of Paterson, class of 97.
Unfortunately bad business practices seem to permeate everywhere. The managers do it to get bigger bonuses at the behest of greedy executives and owners, and in the end it is the devoted, diligent workers that ultimately suffer.
I am sorry about your husband's job. He sounds like he has awesome work ethic and based on his skill set should find employment soon. I'm rooting for you guys.
LiberalEsto
(22,845 posts)We lived in the Prospect Park neighborhood of Paterson around 1955-58. Back then, from what I recall, many of the neighbors spoke Dutch or German. My dad worked at Technical Processing on Railroad Ave. for many years. It used to be called Sanitary Soap Co.
My brother lives in Paterson now, near Eastside HS. He had a job somewhat like your mother's, only with Drake's Cakes, for a short time. I think they had a factory somewhere on Route 46.
The bonus system is a huge problem. Years ago, when my husband worked at another company, the managers gave the workers part of the bonus for their hard work. I don't know if that happens any more. The system has gotten out of hand with CEOs giving themselves enormous bonuses that suck the capital out of the company.
politicaljack78
(312 posts)It's Drakes off of 46 and 23.
I live in the Hillcrest section of Paterson again, after living in Pompton Lakes and New Brunswick. I work for a home improvement business in Fairfield. My dad worked at Nabisco in Fair Lawn, Titan Tools in Oakland (before they kicked out the Union employees) and ASM in Fairfield. My mom worked for Vanguard in Paterson, Scholmbach Lubeca in Pine Brook, and Drakes aka Interstate Brands in Wayne. Small world we live in.
The bonus system is a bogus system, if you ask me. I have no idea how someone can justify taking more themselves off the hard work of someone else, having done minimal or nothing at all, and offer the person peanuts in return.
LiberalEsto
(22,845 posts)That was back in the mid-70s, before he got into selling auto and heavy machinery parts.
Since you mentioned that you lived in New Brunswick, did you go to Rutgers? I went there - Livingston College - and ended up in the New Brunswick area for more than two decades while working for various newspapers as a reporter. We moved to Maryland about 20 years ago when my husband got a job at Fannie Mae. He's worked for several other companies in the DC area since leaving Fannie.
cstanleytech
(26,337 posts)For example the company handbook for bakery/deli for one store (who I wont name) specifies that they are supposed to have x amount of help but the managers in the stores just keep cutting hours instead of giving them the hours that are needed to do the job right and safely and its all so the managers get bigger bonuses while the employees have to struggle from paycheck to paycheck.
politicaljack78
(312 posts)of the company work their butts off while the manager sits around and does nothing. Creeps...I can't say all companies are like this because I have some excellent managers, who make sure we get plenty of OT. The companies which tend to have this greed motivation seem to have this communicated from the top. The Execs are greedy, so the managers cannot help but emulate.
cstanleytech
(26,337 posts)And the part time workers for years and have been on average granting only getting 10 - 20 hours a week with really odd hours like 4pm - 9pm one day and then the next day they have to be there at 6 am till 1 pm thus making it difficult for anyone who works for them as a part time to really try to find an actual decent job.
Personally I wouldnt object to some federal changes like say requiring atleast 12 hours between shifts for anyone whos not salary as well as higher corporate income taxes depending on the number of workers who are part time only.
politicaljack78
(312 posts)marathon shifts or a 2 am to 10 am and then a 4 pm to 12 pm. I agree with that suggestion, a rule of law that prevents part time employers from exploiting workers with these incredibly odd shifts.
Not only does it become difficult for the person to get acclimated to certain hours, an individual also would find it difficult to find a second part time job that can accommodate radical, dramatic shift changes.
Patiod
(11,816 posts)xtraxritical
(3,576 posts)cstanleytech
(26,337 posts)I name the company, the most I can say is that they are a major chain in the part of the country I am in.
SheilaT
(23,156 posts)He was often frustrated by the promises made by sales people about software. It ALWAYS took much longer to install or trouble-shoot than was ever indicated. He put in enormous hours of overtime, and it definitely took away from our family time, even though that has nothing to do with why he's my ex.
LiberalEsto
(22,845 posts)And of course all that overtime work is unpaid work "thanks" to Congress. Years ago they voted to make computer workers "professionals", not hourly workers, so companies could force them to work 60-hour weeks for 40 hours' pay.
But the profits made off the backs of the IT workers were not enough for the greedy company owners. "Thanks" to Congress once again, the H1B visa program allowed companies to import foreign workers to replace the "overpaid" American IT workers.
The visa program had loopholes which enabled company owners to pretend to advertise for American workers, ignore the applicants, and bring in the non-citizen workers. More loopholes enabled the companies to slightly re-write job descriptions so the H1B hires were paid at a significantly lower rate than the American IT workers. The companies in some cases set up dormitories where H1Bs could live inexpensively and save their money so they would go back to their home countries relatively wealthy.
But even those extra profits weren't enough for the greedheads who keep awarding themselves gigantic bonuses for doing nothing. Whenever possible, they laid off American IT workers, and whined to their pet Congresspeople about expanding H1B quotas so they could bring in more and more cheap foreign labor. They are still doing this.
We have members of the cowardly, greedy Congress and corporate lobbyists to thank for the thousands of American computer professionals who are unemployed, underemployed, or forced to change careers. My brother-in-law is one of them. For at least 5 years he's been taking temporary contracts, working at UPS during the holiday season, collecting unemployment or maxing out unemployment and forced to move in with relatives or become homeless. And he's one of thousands upon thousands of displaced IT workers.
It's no wonder to me that Americans aren't interested in racking up huge college loans in order to become computer professionals. What's the point?
AND lest I forget, the computer professionals contributed to the problem too by refusing to unionize. They thought they were several cuts above factory workers, and assumed they would be treated like professionals. My husband once organized a union at a factory, and was frustrated that IT workers didn't recognize the importance of unions.
SheilaT
(23,156 posts)felt the same way about unions. I can recall thinking to myself back in the 60's that they were making a mistake. Now both groups do have decent unions, but thanks to the fact that just about every state in this country is a "right to work" state, the unions have far less clout than they should have.
TexasBushwhacker
(20,226 posts)politicaljack78
(312 posts)she kept wondering, how the heck can these people throw out all that unused food.
I mean granted it was unhealthy, but to think about the raw materials being used, and then the excuses being made to drive up costs on consumers which has a cascade effect on similar and other products, not to mention raw materials of eggs, milk, yeast, flower, sugar. And if they did this at one cake factory, imagine what they did elsewhere. All that waste gets passed on to the consumer at multiple levels.
HiPointDem
(20,729 posts)people aren't interested in making anything but money. They'd burn every factory in the country to increase their takings, & they're all tied up with finance capital.
Cha
(297,819 posts)that if they were old enough to remember the assembly line spitting out too many chocolates for Lucy and Ethel to wrap?!
Thanks for the inside story of your Mom's time at Hostest Brands, politicaljack. What a trooper to go there and work for such neglectful and incompetent bosses because..well, we work most of the time because we need the Money! And, now they're trying to blame their Failings on the Workers.
politicaljack78
(312 posts)She's right next to me now. She stopped watching her Bengali movie on her tablet to laugh at that moment. When she was working at Drakes, she used to joke with her co-workers about that clip and how they were working even harder than Lucy and Ethel.
My mom worked extremely hard for that company, sometimes pulling double shifts, 16 hours where she could get it because she did not know when the next set of hours would be. You're spot on when it comes to Corporations misplacing blame. Now 15,000 of her fellow colleagues have to suffer for the greed and neglect of the select few.
Cha
(297,819 posts)politicaljack78
(312 posts)And has a huge smile because of the Lucy clip, she's youtubing Lucy episodes as we speak!
Cha
(297,819 posts)Revlon10
(177 posts)Must read, The Jungle by Upton Sinclair. A book all americans must read, proving why unions are important. free on itunes or LibriVox.
politicaljack78
(312 posts)[font color="navy" face="Verdana"]I read that for the 1st time when my daughter was assigned it in high school. It's a book that will always be on my shelf for rereading.
demtenjeep
(31,997 posts)every year!~
OnlinePoker
(5,727 posts)I haven't seen it, but it has an 8.0 on IMDB and Upton Sinclair was Executive Producer.
awoke_in_2003
(34,582 posts)I read it years ago, time to re-read.
jdadd
(1,314 posts)reformist2
(9,841 posts)politicaljack78
(312 posts)Multiply that by shifts, by days, by weeks, and years and you can see how that company would fail. Eventually demand wanes, dwindles, and sometimes ends...the production has to slow down the waste becomes magnified, and instead of pointing at years of mismanagement, it becomes the workers fault for not being able to keep up with that frantic pace. Pure BS to save face.
truedelphi
(32,324 posts)In Utah, and it was over forty five years ago when she worked there.
Back then, it was actually a nice place to work, although not a well paying job. Steady hours, a real schedule, and when her son visited, school books in hand, someone would come out to the lobby with Hostess cupcakes and what not for him to noosh on.
politicaljack78
(312 posts)hmmm wonder if there is a correlation between responsible rich folks and high tax rates?
barbtries
(28,815 posts)will spell the end of us. thank you for sharing.
politicaljack78
(312 posts)She's awesome like that and she's adamant about preventing tragedies like this from happening by encouraging others to speak up before it's too late.
ErikJ
(6,335 posts)This is another symptom of our historic low top tax rates. Low tax rates encourage high short term profits with no consideration for the long term.
politicaljack78
(312 posts)and services which are needed for basic survival, occasional enjoyment, and the promotion of future goals and objectives, be it home buying, college education, having children, or retirement (aka responsibilities). Including the responsibility of paying into the system a fair share.
Rather they view taxes as evil, a sacrifice of a commodity which has come to dominate their lives. Money no longer a vehicle from a to b becomes a status symbol of haha, look what I have and valuable funds which can used to help those that are truly struggling are locked away in safe havens. Time to end these shelters, tax all of that hidden income, not only axe the tax cut on th wealthy, but raise taxes.
The ultra wealthy can no longer comprehend the value of a hard earned dollar, I think it's time to bring them back to reality.
They think they are so much better than the riffraff who toil to create those profits.
mrmpa
(4,033 posts)of my mom's experience at the Post Office. My mom worked a letter sorting machine (LSM) whose speed was to be 60 letters a minute. These letters would appear in front of my mom & she would have to key in a box #. She would do this for 45 minutes and then for 15 minutes she would go to the back of the machine to ledge load the mail to another area for delivery.
With 60 letters, there would be no mistakes & everything would run smooth. However the managers would up the speed to 65 or 70 letters a minute and when mom would go to ledge load, there would be mistakes galore, and time wasted to resort.
Fortunately there was always a Union Rep around, mom would call for him, he would note the speed and demand the managers to recalibrate the machine. It would be done, but managers would try it again. Mom and other LSM operators constantly had the union rep called to fix the problem.
politicaljack78
(312 posts)but they've cut back union clout in these arenas, complaining unions slowed down efficiency. My mom's request would get to the rep. The rep would point it out during his shift, the machines would be re-calibrated to a lower operable setting and then come a few days later they would revert it back on the graveyard shift, upon which my mom worked the most. More union representation is/was needed on all shifts. I am reading Revlon10's suggestion of the Jungle by Upton Sinclair, downloaded it from Penn State digital library, truly engrossing.
Trillo
(9,154 posts)Keep it high in case they inspect? Employ management grads to crack the whip? Create a corporate system of multiple right hands with many fingers where 147 core companies have near or controlling interest in most companies? When a union gets uppity, just bankrupt the company, and let the right hand's little finger pass 'assets' to another finger of another right hand? No more union. Bank still owns the assets, they just passed 'assets' from one hand of theirs to another. Everyone's happy, except the bottom-tier workers who get passed to the left-hands' middle finger.
Raine
(30,541 posts)pacalo
(24,721 posts)HiPointDem
(20,729 posts)waste of product, too.