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evolves

(5,640 posts)
Thu Sep 18, 2025, 04:41 PM Thursday

Trying to cancel my hulu account.

"Sorry for the inconvenience, our system is currently down. Please try again later."

Hopefully, they are overloaded with everyone trying to cancel....

43 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Trying to cancel my hulu account. (Original Post) evolves Thursday OP
Thank you for doing that. It's all they care about. * 617Blue Thursday #1
I only have a free 30 day trial and can't seem to cancel that but was able to cancel the auto payment at trial's end... wcmagumba Thursday #2
Cancelling auto payment on whatever bank card account you have it on is probably the easiest. Attilatheblond Thursday #21
Canceled mine last night Delphinus Thursday #3
Do you mean Paramount? Peacock is NBC. Scrivener7 Thursday #35
Not my account but I'm seriously thinking about it. Coldwater Thursday #4
I got that last night when I fired Hulu. BidenRocks Thursday #30
Change your payment method to one that doesn't work. ananda Thursday #5
I wouldn't recommend that. Better to call CC company and instruct them to stop payments. mobeau69 Thursday #8
Agree. but either way, they will cancel the service. ananda Thursday #20
It won't go through if out of date. evolves Thursday #11
What will REALLY make a difference is if mass cancellations of ESPN occur (all Disney-owned)... hlthe2b Thursday #6
If someone needs to watch something for "educational" reasons IbogaProject Thursday #16
Thanks... hlthe2b Thursday #19
Long as the local radio outlet doesn't broadcast any RW talk radio shows or is owned by Sinclair MichMan Thursday #32
Cancelled ESPN+ last night, same issue FHRRK Thursday #7
I fucking hope so Blue Owl Thursday #9
In case you're still planning to cancel Disney+ Hulu etc today for maximum effect: A past employee advises you to call demmiblue Thursday #10
Thanks for this information. evolves Thursday #12
Excellent! 👍 demmiblue Thursday #13
i called Disney mokeyz Thursday #24
More than likely, they are hoping people will give up and not try back to cancel. hamsterjill Thursday #14
LOL!! Fantastic! Bengus81 Thursday #15
K&R ReRe Thursday #17
Canceled HULU Ihike2 Thursday #18
Thanks for doing that annielion Thursday #22
It failed on my desktop repeatedly, but worked from my phone nilram Thursday #23
I canceled last night Mblaze Thursday #25
Is Kimmel on Hulu? I ask cuz I only use Netflix & have not used Hulu, so not familiar w the situation. ancianita Thursday #26
Not sure, even though I have Hulu until today. FrankBooth Thursday #29
Okay, now I see. Thanks. Didn't know Hulu is owned by ABC/Disney. ancianita Friday #41
He's on ABC evolves Friday #38
Ok. We're straight. ancianita Friday #42
I cancelled earlier today FrankBooth Thursday #27
Hulu Jill Hanson Thursday #28
they do that on purpose Skittles Thursday #31
Cancelled my Disney+/Hulu/Espn bundle ClaireF Thursday #33
Canceled my Hulu subscription karin_sj Thursday #34
We made it through to cancellation! This is actually good news Nixie Thursday #36
What is Hulu's crime??? For those of us who have no idea... Jack Valentino Thursday #37
Kimmel is on ABC evolves Friday #39
Done Starbeach Friday #40
Didn't cancel mine because B.See Friday #43

wcmagumba

(4,712 posts)
2. I only have a free 30 day trial and can't seem to cancel that but was able to cancel the auto payment at trial's end...
Thu Sep 18, 2025, 04:43 PM
Thursday

Attilatheblond

(7,292 posts)
21. Cancelling auto payment on whatever bank card account you have it on is probably the easiest.
Thu Sep 18, 2025, 06:45 PM
Thursday

Your financial institution probably won't make you jump thru as many hoops.

ananda

(33,222 posts)
5. Change your payment method to one that doesn't work.
Thu Sep 18, 2025, 04:51 PM
Thursday

EG: use an old out of date credit card number

mobeau69

(12,136 posts)
8. I wouldn't recommend that. Better to call CC company and instruct them to stop payments.
Thu Sep 18, 2025, 05:02 PM
Thursday

hlthe2b

(111,367 posts)
6. What will REALLY make a difference is if mass cancellations of ESPN occur (all Disney-owned)...
Thu Sep 18, 2025, 04:51 PM
Thursday

I have the new month-to-month streaming app, but have already done so. This is painful since I love college football, but games are mostly on ESPN or its affiliate networks or ABC so, I guess it is unavoidable. I will make it through with whatever highlight videos might be available online and listen to my own team's games streaming from the local radio outlet. They are a lot easier to listen to anyway since they have a "Dawg" in the fight.

IbogaProject

(4,999 posts)
16. If someone needs to watch something for "educational" reasons
Thu Sep 18, 2025, 06:29 PM
Thursday

These require using an adblocker and really only work on computers, not mobile.

Tvpass dot org

Vipbox dot nu

MichMan

(15,961 posts)
32. Long as the local radio outlet doesn't broadcast any RW talk radio shows or is owned by Sinclair
Thu Sep 18, 2025, 07:40 PM
Thursday

FHRRK

(1,207 posts)
7. Cancelled ESPN+ last night, same issue
Thu Sep 18, 2025, 05:01 PM
Thursday

Tried at 5 and 7pm Pacific, just spun.

So ESPN+ is basically for 2nd tier athletic events, in my case college football games.

Now I would guess on a Saturday they would easily have 100k plus people streaming so hard to believe 100k plus were logging on to cancel, so my guess, they are purposely throttling, taking servers offline.

I finally called, was directed to log in at the ESPN website and then could cancel.

Best thing, you get the standard “why” survey. Pick “others” and you can tell them exactly why they lost your business.

demmiblue

(38,744 posts)
10. In case you're still planning to cancel Disney+ Hulu etc today for maximum effect: A past employee advises you to call
Thu Sep 18, 2025, 05:21 PM
Thursday

In case you’re still planning to cancel Disney+ Hulu etc today for maximum effect:

A past employee advises you to call directly. It counts for more that way.

La Zarigueya (@lazarigueya.bsky.social) 2025-09-18T20:51:32.845Z

Interesting!

evolves

(5,640 posts)
12. Thanks for this information.
Thu Sep 18, 2025, 05:40 PM
Thursday

I called, spoke with a lovely individual, and told her why I was cancelling. She recommended that I go to help.hulu.com to post a comment/complaint.
Done.

mokeyz

(89 posts)
24. i called Disney
Thu Sep 18, 2025, 07:17 PM
Thursday

as there was no “Cancel Subscription” button on the site - they asked why and I told the guy - he understood as i’m sure there were many before me - he did ask if i wanted to have access to disney+ and hulu for the remainder of my billing period and I said no.

ReRe

(11,985 posts)
17. K&R
Thu Sep 18, 2025, 06:29 PM
Thursday

Oh, this is excellent news. Or possibly they shut it down on purpose, to STOP customers from cancelling?
The People have the Power!

nilram

(3,337 posts)
23. It failed on my desktop repeatedly, but worked from my phone
Thu Sep 18, 2025, 06:55 PM
Thursday

Even though I was also just logged in with a browser, not the app. Canceling sure felt better than I thought it would!

Mblaze

(770 posts)
25. I canceled last night
Thu Sep 18, 2025, 07:18 PM
Thursday

It took awhile. I couldn't do it on their site so I Googled something like "Contact a live person at Hulu" and was able to have a text chat with someone who was very nice and helped me cancel.

He asked me why and I wrote Jimmy Kimmel. Immediately, a kind of disclaimer statement came up that tried to excuse Hulu from the decision. It was ready to go. I still canceled and praised the chat person for his professionalism and kindness. I told him that I hope he wasn't being watched by Corporate and he thanked me for caring.

ancianita

(41,903 posts)
26. Is Kimmel on Hulu? I ask cuz I only use Netflix & have not used Hulu, so not familiar w the situation.
Thu Sep 18, 2025, 07:20 PM
Thursday

TIA

FrankBooth

(1,840 posts)
29. Not sure, even though I have Hulu until today.
Thu Sep 18, 2025, 07:28 PM
Thursday

I do know that if you get the Hulu TV subscription, you can get his show on there.

The issue is that Hulu/ABC/Disney are all part of the same corporate entity. You can't really cancel ABC, but you can cancel Hulu/Disney. Kowtowing to fascists over blatantly ridiculous accusations should not be rewarded.

evolves

(5,640 posts)
38. He's on ABC
Fri Sep 19, 2025, 11:15 AM
Friday

Parent company is Disney, which also controls Hulu and ESPN.
Hulu is all I had subscribed to.

FrankBooth

(1,840 posts)
27. I cancelled earlier today
Thu Sep 18, 2025, 07:22 PM
Thursday

Had no problems. And I definitely didn't want to cancel, as I enjoy the bundle I got from them. But no can do.

Skittles

(167,567 posts)
31. they do that on purpose
Thu Sep 18, 2025, 07:38 PM
Thursday

they're hoping it's just a spur of the moment decision and you will change your mind shortly

karin_sj

(1,244 posts)
34. Canceled my Hulu subscription
Thu Sep 18, 2025, 07:45 PM
Thursday

Already canceled Paramount. Seems like this is one of the only things we have control of at the moment and we need to not support companies that capitulate to a petty, vindictive dictator.

Nixie

(17,847 posts)
36. We made it through to cancellation! This is actually good news
Thu Sep 18, 2025, 10:08 PM
Thursday

that their system is overloaded.

Jack Valentino

(3,305 posts)
37. What is Hulu's crime??? For those of us who have no idea...
Thu Sep 18, 2025, 10:31 PM
Thursday

I presume some connection to ABC or Paramount, but without any specific information, I'm just guessing here....


evolves

(5,640 posts)
39. Kimmel is on ABC
Fri Sep 19, 2025, 11:17 AM
Friday

Parent company is Disney, which also controls Hulu and ESPN.
Hulu is all I had subscribed to.
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