Last spring I think it was, my employer made some major changes to its operating programs -

[hedgehog]

things like tracking orders for our products , internal inventories, production schedules, purchase orders etc. It was a disaster. At one point the local plant had about 3 months production sitting on site because there was no way to get it entered into inventory so it could be sold and shipped.

This was a major corporation employing a major software supplier.

Just a little context to the problems anyone is having with the various Obamacare sites.

[MineralMan]

1. Sounds like a tech support call is needed:

"Hello, I am being "Chuck." How can I be helping you today?"

"We can't enter stock into inventory."

"Please be rebooting at this time."

"I tried that already."

"OK. Now I will be helping you to begin to be reformatting your hard drive."

"But I can't do that. I'll lose all my data."

{long pause}

{click}

[wandy]

2. This may help people to understand some of the ACA's software problems.....

Software testing

Testing can never completely identify all the defects within software.[2] Instead, it furnishes a criticism or comparison that compares the state and behavior of the product against oracles—principles or mechanisms by which someone might recognize a problem. These oracles may include (but are not limited to) specifications, contracts,[3] comparable products, past versions of the same product, inferences about intended or expected purpose, user or customer expectations, relevant standards, applicable laws, or other criteria.

A primary purpose of testing is to detect software failures so that defects may be discovered and corrected. Testing cannot establish that a product functions properly under all conditions but can only establish that it does not function properly under specific conditions.[4] The scope of software testing often includes examination of code as well as execution of that code in various environments and conditions as well as examining the aspects of code: does it do what it is supposed to do and do what it needs to do. In the current culture of software development, a testing organization may be separate from the development team. There are various roles for testing team members. Information derived from software testing may be used to correct the process by which software is developed.[5]

http://en.wikipedia.org/wiki/Software_testing
It can go further than that. In some cases 'beta' tests can be performed where a limited number of 'live' customers can begin to use a product.

Even at that a great many bugs will come out of the woodwork only after a product becomes generally available.
My bet is the QA rep for the ACA application isn't getting a heck of a lot of sleep of late.
Just an educated guess.