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RainDog

(28,784 posts)
Thu Dec 5, 2013, 09:52 PM Dec 2013

Hiding From Bosses Can Increase Employee Productivity

lol. just had to share this one, via Charles Pierce's blog - http://www.esquire.com/blogs/politics/

People work better when others aren't constantly hovering over them - or they do everything "by the book" when management is around so they don't have to teach management the short cuts the employees figured out... but, honestly, who doesn't like to have some privacy and autonomy in their work lives?

http://hbswk.hbs.edu/item/7343.html

Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key principles of The Toyota Way, Toyota Motor Corp.'s managerial philosophy: "Use visual control so no problems are hidden."

But recent research proves the virtue of letting employees do at least some work unobserved. In a series of studies, Harvard Business School Assistant Professor Ethan S. Bernstein shows that decreasing the observation of employees can increase their productivity.

What's more, in a curious phenomenon dubbed the Transparency Paradox, he finds that watching your employees less closely at work might yield more transparency at your organization.

Bernstein uncovered the paradox while studying the manufacturing floor at a leading, technologically advanced global contract manufacturer's plant in Southern China, where tens of thousands of workers assembled mobile devices under close supervision. The plant for years had operated myriad identical assembly lines, spaced closely together to facilitate visibility. The idea was that watching the workers would help managers improve operations and replicate innovations on one line across others, thus increasing productivity and driving down production costs.

...The official company practices happened to be less effective than the tribal tricks of the trade—tricks that the employees hid from the higher-ups, thus thwarting the goal of learning by observing. Bernstein says that there was no ill-intent or cheating behind such hiding behavior, but merely a rational calculation about human behavior: Operators were hiding their freshest, most innovative techniques from management so as not to "bear the cost of explaining better ways of doing things to others."

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Hiding From Bosses Can Increase Employee Productivity (Original Post) RainDog Dec 2013 OP
my boss is over 1500 miles from me Skittles Dec 2013 #1
It's crazy but I've had autonomy at every job I've Luminous Animal Dec 2013 #2
Oh man! Ain't it the truth! I LOVE it when my boss is not around - I get so much more done! scarletwoman Dec 2013 #3
LOL RainDog Dec 2013 #4
Oh yeah Peter, I'm gonna need those TPS reports ASAP! Initech Dec 2013 #5
Tomorrow is Hawaiian shirt day... Blue Owl Dec 2013 #6
Damn it feels good to be a gangsta! Initech Dec 2013 #7
You want to express yourself, don't you? Blue Owl Dec 2013 #8
Neo hides from Lumbergh ThoughtCriminal Dec 2013 #9
Brian and Stewie go Office Space Initech Dec 2013 #10
LOL at all these videos. n/t RainDog Dec 2013 #11

Luminous Animal

(27,310 posts)
2. It's crazy but I've had autonomy at every job I've
Thu Dec 5, 2013, 10:33 PM
Dec 2013

had for 40 years. Since I was 16 barring 1 job that I had for a year and a half when I first moved to San Framcisco.

scarletwoman

(31,893 posts)
3. Oh man! Ain't it the truth! I LOVE it when my boss is not around - I get so much more done!
Thu Dec 5, 2013, 10:40 PM
Dec 2013

Any day that I know he's away at a conference or in meetings all day is a day that I can get tons more done undisturbed and uninterrupted. It's the only way I can ever catch up on all my projects.

When he's around I'm at the mercy of his entirely stream-of-consciousness requests for updates and data - very often stuff about which I've already emailed him days ago, but he never got around to opening those emails.

He's a good guy, but he just operates on a different plane and timeline than I do. When I'm left to my own devices, I not only deliver everything he wants and needs, I get it to him BEFORE he realizes he wants it.

RainDog

(28,784 posts)
4. LOL
Thu Dec 5, 2013, 11:04 PM
Dec 2013

One supervisor of mine threatened to write me up because, altho I had only one credit left to graduate and had already done the same work that I was now doing for others - their job, iow - for a grant that I co-authored (which was approved), I didn't do something the way it was originally "supposed to" be done.

That way was so slow and unproductive and I was paid much less for my position than the people I was doing the work for - the "supposed to" way created more work for them. My way created less work for them, and it was work they hated doing anyway. So I went to the people and suggested a way to do things that merely meant not doing worthless busy work based upon the goals of the job. They were thrilled.

Of course, my supervisor was answering to another supervisor (who also dealt with the people who were paid more) and my supervisor was afraid of the big boss. I wasn't - but I didn't see the value in going over my supervisors head to get approval for something and, just went back to doing it the other way.

...which was less cost-effective for the institution, but, hey, it was the way the instructions read... lol.

but that's the kind of stupidity within big orgs that drives me crazy.

Initech

(100,081 posts)
5. Oh yeah Peter, I'm gonna need those TPS reports ASAP!
Thu Dec 5, 2013, 11:18 PM
Dec 2013

So if you could have those by 9:00, that would be greaaaaaaaaaaaaat.

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