Skinner needs a hug, CenturyLink being obstreperous

[steve2470]

for Skinner !

ETA: For context, go to ATA and see all the threads complaining about CenturyLink. Skinner is clearly fed up and needs a hug.

[William769]

1. Hugs are always good!

[Terra Alta]

2. Skinner

Hope the problems get resolved soon.

[longship]

3. Hugs are good, indeed. So is post context, which seems to be missing here. nt

[steve2470]

5. ask and ye shall receive

http://www.democraticunderground.com/?com=view_post&forum=1259&pid=5892

Skinner (59,410 posts)
1. Thanks for letting me know.

I am getting very frustrated that this isn't fixed yet.

[Bluenorthwest]

4. Business is at times challenging. I bet he can deal with it.

And if not, he should source some professional help.

[steve2470]

6. I'm sure he can

I'm being nice. If I had ANY doubts he could not handle this, I'd go elsewhere.

[ChisolmTrailDem]

7. He should file a lawsuit demanding they not throttle DU due to rightwingism. nt

[jwirr]

8. So far today I did not have a problem getting on. Last week I downloaded something to secure

Internet Explorer. Supposedly I am not vulnerable now but what is happening is that everything I open seems to be staying open at the bottom of my desk top. After trying to get on DU all day even with the new url that Skinner suggested I was unsuccessful. Then as I was going to close down I saw those icons at the bottom of the page - I closed all of them and just on a lark decided to go back and link with DU again. It worked. And today I tried the same thing and again I am here with not trouble. I have Century Link and went in to ask them for help but they had no suggestions.

I am adding this because it may help us figure out this problem ourselves.

[wandy]

11. Also having problems............

I am also on CenturyLink / Win 7 / IE11. (2 PCs)
IE has recently been updated by uSoft.
I am seeing no abnormal Icons but what you saw may help.
Thanks.

[wandy]

9. OK, what did CenturyLink do this time....................

I am a CenturyLink account. Since last Friday DU has been more NOT there than there.
Problem seen on more than 1 PC.
We just get to Waiting for Democ...............
That's the end of it. Not loading slow, not loading at all.
All other pages work fine and can stream video from either Amazon or Hulu at 720p no problem.

Unless you have the misfortune of having to call CenturyLink customer support (for anything) over all the availability and speed are first rate.

Haven't been able to follow this (or much anything else here) and was glad to see this OP.
If this is a known problem I would gladly help if I can, traces, hugs, even a dreaded phone call to CentryLink.
Hoping this appends.

[steve2470]

10. go to ATA, please

Many are complaining about CenturyLink and Skinner is fed up. Hence this gesture of kindness for Skinner.

[wandy]

13. What is ATA? In my area CenturyLink is about the only choice........

unless you count Comcast.
How good is Comcast in this area,
Bad as their customer service is CenturyLink beats Comcast hands down. No comparison.

[steve2470]

15. Ask the Administrators sub-forum nt

[dixiegrrrrl]

18. Going to ATA is no help

there is ONE comment about Century link on the first page of ATA.one would have search many pages of ATA to find your refrence, cause the pages fill up fast with questions.

It would be a lot more helpful if you just summed up what the problem is, in this thread.
I have no clue what is going on.
Apparently an isp problem?

[steve2470]

19. ok CenturyLink is not connecting well to DU

That's it in a nutshell. People on CenturyLink can't get on DU easily. I guess I take for granted all this stuff, since I'm such a geek.

[lpbk2713]

12. "We are the Internet Company, Mr Sinker ...

we just don't care about your silly little
problems because we don't have to."

[mopinko]

31. ^^^win^^^

duzy

[City Lights]

14. What is "CenturyLink?" nt

[steve2470]

16. ISP many DU'ers have nt

[City Lights]

23. Ah, ok. Thanks.

Hadn't heard of it.

[passiveporcupine]

36. Centurylink is a phone co...used to be sprint and quest.

But Centurylink may not be the only ISP affected.

For those who are having trouble getting in, try my trick. I can always get in by googling why won't democratic underground load...that brings up links to threads here regarding the problem. One of those links always gets me in, and then I can go to the home page or most places. Once inside, not all links work, but you can hit back and try another one and just skip the problem threads or links.

Every now and then I can get in the right way, but no matter how I get in, the home page never finishes loading. That doesn't stop me from reading and posting. This is seriously getting old, but I'm so glad I'm not Skinner or Elan.

Here is your hug Skinner and one for Elan too

[OldEurope]

17. This old European has no idea what you're talking about, but...

... I'll happily send hugs to Skinner anytime he needs some.

[progressoid]

20. Well, I was just debating about switching to Centurylink.

Guess I'll stick with what I have.

[liberalla]

22. DON'T !!! they're horrible... I can't wait to cancel my service

(but I am waiting just a bit longer until I move)

It used to Qwest, and CenturyLink bought/took them over a few years ago.

I used to love Qwest. Things have really gone downhill (and gotten MUCH more expensive) since then.

[progressoid]

24. I had Quest about a decade ago.

Switched cable for the speed but the cost keeps creeping up.

[uppityperson]

21. www.DU works for me today for the first time in a week! YAY!!!!!!!!!!!!!!!!!!!

I've been using upload.DU and now can switch back to www and let the servers do what they should by shifting us around on their own.

Big hug to the guys and bah to Centurylink.

[brett_jv]

25. Wish I was so lucky ...still have to use the Betterment server, no www.du.com yet ...

CL customer here in AZ.

Really frustrating cause intra-site DU links don't always work.

[jamzrockz]

26. Centurylink user here

and I have had a very difficult time accessing DU from my home computer. Every once in a while it goes through but the other 90% of the time, the page wouldn't load.

Sucks that I can only access DU with public wifi

[libodem]

27. Mrs Skinner turn your head:

Gramma's got it goin' on.

[steve2470]

29. haha ! nt

[libodem]

33. .

[steve2470]

34. ...

[Glorfindel]

28. Absolutely. A hug for Skinner!

[Laffy Kat]

30. Looking up obstreperous.......nt

[edbermac]

32. I'll give Luca Brasi a call.

He'll straighten them out.

[cbfromco]

35. just wanted to post something that might be of assistance for Century Link users

For the last week or so, my access to DU has been very intermittent and from what I can gather, I'm not the only one with the issues. I'm using Century Link fiber optic and trying to access through a desk top hooked up directly to the modem/wifi router and 2 wifi connected ipads. My browser on the pc is the latest version of Firefox which updated about the same time as when the issues started, but since I'm using Safari on the ipads, I didn't think that was the issue. I was ready to call CL to see if they could assist, but I had just installed a new desktop pc, hooked up directly to the same modem/router, and I was able to access DU there without a hitch. I decided to try rebooting the modem through the pc, and since I did that, everything's been back to normal.

I can't guarantee that it will work for everyone, but you might give it a try.

[passiveporcupine]

37. the first time I called Century Link about this

they had me reboot my modem. It didn't help. But because this is intermittent, it makes it really hard to pin down, other than a lot of CL customers are affected.

[steve2470]

38. Expect DU downtime 11PM-1AM ET: Our ISP is conducting maintenance to fix Qwest/CenturyLink issues

Our ISP is conducting emergency maintenance tonight during a window which beings at 11PM ET and ends at 1AM ET. During this window, they will "reconfigure BGP routes to avoid latency and dropped packets caused by a saturated link on the Qwest/CenturyLink network."

Between 11PM and 1AM ET, all visitors (not just those on Qwest or CenturyLink) may experience issues connecting to DU.

Our ISP expects the maintenance to take approximately 20 minutes, although they reserve the entire two-hour window for testing and verification.

Sorry for any inconvenience this may cause, and thanks for your patience while we work to resolve this issue. We hope this will solve the connection problems that many members have been experiencing since last week.



PS. If you do experience any difficulty getting on DU tonight, feel free to check out www.discussionist.com

http://www.democraticunderground.com/10134089