Anyone else here fucked by Home Depot?

[MrScorpio]

That's what I get for home improvement. Out of my debit card until they send me a new one.

[niyad]

1. home depot has been on my shun list for decades.

[Cooley Hurd]

2. Yep... me too.

Rec'd new debit card last week with the explanation that it was due to the HD breach.

[JeffHead]

3. No but I have bought a couple of screws there.

[shanti]

4. yup

just got my replacement last week. i never shop there, but my son got me a HD gift card for mother's day, so i had to use it. my purchase was a bit over the card amount and i put the rest on my debit card. you know the outcome....


oh, and this isn't the first time. i got screwed by target too

i'm using cash a lot more now!

[lpbk2713]

5. I only go to HD as a last resort.

... when I can't find what I need elsewhere.

[Lochloosa]

6. HD has become the Walmart of home improvement stores

Dark, dirty and not enough help.

[etherealtruth]

7. NO , but I was totally effed over by Target's breach last year

It really sucks ... sorry

[Raine1967]

8. Were you a victim of the Hack?

I heard the hack was far bigger than they first reported.

[MrScorpio]

9. I wasn't hacked, thank goodness.

I just can't make some purchases until my card comes in.

At least I was able to go grocery shopping before my card was cancelled. I don't write checks.

[ProudToBeBlueInRhody]

15. That's more on your bank than anything

I also used my debit card at HD, and the bank sent me the new card first.

[lunasun]

10. Yes & I almost never go there for political reasons but my son had a project and school told him it was

Available there so I grunted and took him when he told me
So now I have to change all kinds of auto pays to a new CC
I should have never gone I know better....made some excuse to the kid or tried to look for it elsewhere

Shoulda just told my son about the owner and policies,but too young to expose to that ugliness in that quantity!

[L0oniX]

11. Home Despot!

[avebury]

12. I go to Lowes because they are so close to my house. nt

[ellie]

13. Yes

This is third time this year I have had to get a new debit card because of a corporation's crap security measures.

[rufus dog]

14. Here is how I was fucked by HD this year

Did a kitchen remodel at the beginning of the year. My wife, liked the cabinets at HD and the lady who helped her. (I had HUGE red flags over the lady helping) Anyway HD was 2k cheaper than custom build cabinets. So the demo occurs and HD cabinets show up, 1/3 of them are messed up. Some major, (cracked) some minor blemishes. So we have them come out to review the issues, which takes two weeks, and they agree they have issues. The rep from the cabinet company comments that we need to deal with some issues, these aren't custom cabinets, and we shouldn't expect top of the line unless we are buying custom cabinets that would run me 20k for my kitchen. I respond, "you may want to talk to the HD rep standing next to you, because I paid 20k for your cabinets, get them fixed.

About five weeks later the replacement pieces show up, again 1/3 of them are messed up. The main problem is the corner shelf for the kitchen island is a banana twisted mess. I take it down on a Friday evening and ask to talk to manager. The assistant manager comes out and looks at the shelf and states, yes it is messed up, but I NEED TO REALIZE THAT IT IS NATURAL MATERIALS AND MISTAKES HAPPEN. Also she has a background in manufacturing and 5 weeks is a good turn around time. I respond that yes, it is natural material, which is why you do QC checks on the wood prior to build and when you don't you end up building product that can't be used, and I can't have a twisted shelf to start an Island, because two of the four corners will be messed up. To add, a five week turn around after eight weeks is not good. If I ran a line with that much rework then I would solve the issue and/or create a special rework line for the shit product being cranked out. At that point I walked away and went back to the return desk and told them to have the store manager call me.

He actually called me on the next Monday and was apologetic, I explained to him that issue one was to get the new replacement parts in, and then issue two was to discuss costs. He agreed that he needed to get new product in so the kitchen could get completed and then we could work on cost issues.

A few weeks later the replacement parts come in, again a third messed up, but we use all of the excess shit parts to complete the kitchen and move forward. The Manager never returned a call, corporate never returned a call, so I go in and talk to another assistant manager and say I NEED A CALL BACK!

Nothing, so now I am remodeling the bathrooms and I drive 5 miles past the HD to buy stuff from them. As I pull off old shower doors and sinks, I take them down to the HD and place them against the receiving door. The original assistant manager watched me do it two weeks ago and I stared her down. Basically I am daring them to call the cops on me.

[REP]

18. Holy crap. I didn't pay that much for my custom walnut cabinets.

I have an older house with a weird kitchen and an unusual range, so 'off the rack' cabinets weren't going to be an option - and unfortunately the cabinets that worked the best weren't the cheap ones, but they are solid walnut and they weren't $20K. (The countertop I liked did turn out to be the most 'budget friendly,' shockingly enough.)

[DeadLetterOffice]

16. Hubby dearest had the same thing about 2 months ago.

[RedstDem]

17. can't stand the place

Home dump is closer, but I go a few more miles to lowes.
Screw em