Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

xchrom

(108,903 posts)
Mon Apr 23, 2012, 03:23 PM Apr 2012

Traveller Says TSA Told Him, "GO TO HELLLLLLL"

http://gothamist.com/2012/04/23/traveller_says_tsa_told_him_go_to_h.php



Want to file a complaint against the TSA? No problemo, just fill out this simple form with the handwritten instructions to "GO TO HELLLLLL." Manhattan-based graphic designer Ross Berenson, 26, arrived at JFK on a JetBlue flight from LA yesterday to find that his luggage had been tampered with. And when he went to ask the TSA what happened, he says they gave him a form essentially urging him to cast himself off into eternal hellfire.

Berenson says he knew something was a tad askew when he noticed his bag was missing his "TSA-certified" bright green lock. "That's like my tag to know which bag is mine," he tells us. "I have flown with this lock for years and never had an issue. I then examine my bag and I noticed that the loops on my zippers were cut. I was pretty annoyed then." JetBlue referred Berenson to the appropriate TSA reps. "I'm a pretty calm person," he elaborates. "It's not the end of the world, it's just luggage."

He insists his exchange with the TSA workers was perfectly civil. "Nobody could give me any answers about what happened in LA, but they very politely told me if I wanted to file a complaint I could fill out this form," says Berenson. "Everyone was very helpful and nice. I didn't realize the form said 'Go to hell' until I got on the subway. I'm pretty laid back, but seeing an official form like this say 'Go to hell' is pretty shocking." A TSA spokesperson tells us they're looking into the incident.

Berenson also claims that the form—including the personalized "GO TO HELLLL" instruction—is definitely a photocopy, which means there could be more of these hellish forms floating around out there. Of course, it's also possible he made the whole thing up and tweeted about it as some sort of elaborate P.R. revenge plot against the TSA, but let's face it, this isn't the first time TSA workers have raised eyebrows with personalized notes.
4 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Traveller Says TSA Told Him, "GO TO HELLLLLLL" (Original Post) xchrom Apr 2012 OP
in other news, water is wet n/t yodermon Apr 2012 #1
Honest! The head of the TSA complaint department is Helen Waite... 1monster Apr 2012 #2
After that guy takes a flight on Southwest, hell will seem like a vacation! Blue_Tires Apr 2012 #3
I'm betting some bored TSA worker or hyper kid was just doodling on the form Blue_Tires Apr 2012 #4

1monster

(11,012 posts)
2. Honest! The head of the TSA complaint department is Helen Waite...
Mon Apr 23, 2012, 04:47 PM
Apr 2012

The nice TSA agent was just trying to help the complainee out by telling him to go to Helen Waite, but s/he got distracted and, well, it could have happened to anyone...

Blue_Tires

(55,445 posts)
4. I'm betting some bored TSA worker or hyper kid was just doodling on the form
Mon Apr 23, 2012, 04:55 PM
Apr 2012

and then put it back on the stack when they were done...I've seen this a lot in school environments...

Latest Discussions»General Discussion»Traveller Says TSA Told H...