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WilliamPitt

(58,179 posts)
Thu Feb 5, 2015, 06:02 PM Feb 2015

"Scary stuff" UPDATE: the hack was TurboTax (NEWER UPDATE)

Last edited Thu Feb 5, 2015, 10:50 PM - Edit history (3)

First dribble of info is coming from Utah:

Utah Tax Commission flags thousands of potential fake returns
http://www.sltrib.com/home/2145693-155/utah-tax-comission-flags-thousands-of

Snip: Commission spokesman Charlie Roberts said it found that personal information has been stolen from previous returns filed through TurboTax. He said the commission is not yet sure if other programs and companies were affected, nor if the data was stolen from the cloud or some other means.

...but my source tells me as many as 15 other states could have been affected, and that whoever pulled this hack likely got the run of all of TurboTax's information. That might even mean Quickbooks, but I don't know.

Millions of people have been using TurboTax for years. I used it for years. It's a treasure trove of incredibly detailed tax and financial information...now in the wind.

It's a bad one, in my opinion.

Update: All the hackers have done so far is use 2013 return information to file bogus 2014 returns, and direct the money to prepaid debit cards. It seems as though they are targeting taxpayers who are getting big refunds, and ignoring the smaller returns. They do, theoretically, have access to a vast pile of identity information, but whether or not they will do anything with that remains to be seen.

NEW Update: The Salt Lake Tribune re-re-edited their article to extract the name "TurboTax" from the "TurboTax was hacked" article. Given the fact that little ol' me got love from an Intuit PR flack, I think some muscles are being flexed.

For the record, the paragraph in the Trib read: "Commission spokesman Charlie Roberts said it found that personal information has been stolen from previous returns filed through TurboTax. He said the commission is not yet sure if other programs and companies were affected, nor if the data was stolen from the cloud or some other means."

...and there's this:

Minnesota Stops Accepting TurboTax Filings Due to Possible Fraud
Updated: 02/05/2015 8:15 PM

http://kstp.com/article/stories/s3699235.shtml

Stay tuned.

212 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
"Scary stuff" UPDATE: the hack was TurboTax (NEWER UPDATE) (Original Post) WilliamPitt Feb 2015 OP
Oh shit! nt nc4bo Feb 2015 #1
I second that!!! etherealtruth Feb 2015 #120
My mother received a fake IRS call yesterday... JaneyVee Feb 2015 #148
I'd be willing to bet that there's info out there from all of us NightWatcher Feb 2015 #2
that might not be a bad thing notadmblnd Feb 2015 #7
A sort of modern jubilee! PatrickforO Feb 2015 #117
Yeah, it's like they are building a dossier on everyone as they gather bits and pieces of RKP5637 Feb 2015 #39
All of our utilities have been sporadically hit as well NightWatcher Feb 2015 #45
That info is tooo many places quakerboy Feb 2015 #90
Faithful TurboTax user.. android fan Feb 2015 #3
I used the same identity theft protection plan for a while. jeff47 Feb 2015 #13
Noted. TurboTax in on the List. NYC_SKP Feb 2015 #4
Any chance they will file my taxes AND pay them? Hassin Bin Sober Feb 2015 #5
I want to sign up too! RKP5637 Feb 2015 #40
Wow. I guess all that outsourcing really helped keep America secure! Rex Feb 2015 #6
We have a National Security Agency for that. Downwinder Feb 2015 #31
Lol! BeanMusical Feb 2015 #43
I use Turbo Tax every year CanonRay Feb 2015 #8
Same here. El Supremo Feb 2015 #23
I'm glad I have never used them..... blackspade Feb 2015 #9
This is why I am a Luddite. Warpy Feb 2015 #10
Another Luddite here BumRushDaShow Feb 2015 #49
"That's the way to do it. That's old school." FailureToCommunicate Feb 2015 #144
Or really "old school" BumRushDaShow Feb 2015 #187
LOVED them in Muppets Treasure Island!! FailureToCommunicate Feb 2015 #206
I loved them in anything. BumRushDaShow Feb 2015 #207
Meanwhile the ACA websites are all properly secured, it is private corporations that refuse to pay for Fred Sanders Feb 2015 #11
What is proper security in your mind? Glassunion Feb 2015 #36
More than now. Fred Sanders Feb 2015 #37
I appriciate your non-answer. Glassunion Feb 2015 #38
yeah because public universities have not been hacked belcffub Feb 2015 #191
Absolutely. randome Feb 2015 #194
There are so many vectors of attack belcffub Feb 2015 #197
The company I work for is going through a reorganization but this time it's a GOOD reorg. randome Feb 2015 #198
article doesn't say whether it the free version or the purchased program. notadmblnd Feb 2015 #12
I don't think it would matter Kelvin Mace Feb 2015 #16
the tax program I purchase does not keep copies of my returns on their servers. notadmblnd Feb 2015 #20
This may be of interest IDemo Feb 2015 #30
Thanks! notadmblnd Feb 2015 #41
My bet is Egnever Feb 2015 #71
Okay, I thought you were being hyperbolic earlier. lumberjack_jeff Feb 2015 #14
Thanks for your sig line, I've been looking for that. nt F4lconF16 Feb 2015 #19
Dems have tried for years Kelvin Mace Feb 2015 #15
That would be so awesome. Xyzse Feb 2015 #17
Yes, too many corporations take a piece of the action in tax filings mountain grammy Feb 2015 #22
NO, it wouldn't be any more secure Demeter Feb 2015 #47
Yes, It would be more secure. Not perfectly secure, *more* secure. quakerboy Feb 2015 #94
I agree, and well said dreamnightwind Feb 2015 #113
It would be as secure s the computer room physical access bobwelch Feb 2015 #128
I've heard the Social Security Administration has been tracking people's income for YEARS! jberryhill Feb 2015 #135
We use TT but we file by mail... brooklynite Feb 2015 #18
The hacks are on the state level rather than federal? pugetres Feb 2015 #21
just changed my password just in case yodermon Feb 2015 #24
And you know this...how? Android3.14 Feb 2015 #44
true dat. However the cases I read indicated that the user logged on, and saw that their taxes had yodermon Feb 2015 #161
I am glad we don't do our own taxes. murielm99 Feb 2015 #25
This one is going to be a Biggee. Wellstone ruled Feb 2015 #26
The story is starting to bubble up. DailyKos has it. WilliamPitt Feb 2015 #27
Well, crap. raven mad Feb 2015 #28
They've gotten all of us since at least 2005 - 1,012,730,026 RECORDS BREACHED: Mnemosyne Feb 2015 #29
That covers us - TBF Feb 2015 #42
A search for TurboTax billh58 Feb 2015 #65
phew! shanti Feb 2015 #32
Was part of the sony hack abelenkpe Feb 2015 #33
dad used to use it PatrynXX Feb 2015 #34
And people do not understand TNNurse Feb 2015 #35
UPDATE WilliamPitt Feb 2015 #46
edited comment. I meant the orig reply for an ACA post...but I am a Turbo Tax user... C Moon Feb 2015 #48
This might help. ananda Feb 2015 #50
TurboTax has not been hacked TurboTaxChristine Feb 2015 #51
So WilliamPitt Feb 2015 #52
I find only 2 stories on the news, neither say TT was hacked. uppityperson Feb 2015 #55
Looks like the original article was edited berni_mccoy Feb 2015 #58
28 fraudulent, 8,000 flagged as potentially. PeaceNikki Feb 2015 #63
My question is...... DeSwiss Feb 2015 #86
Because they have Google? PeaceNikki Feb 2015 #89
Then we'd be better off maybe...... DeSwiss Feb 2015 #92
Marketing people protect the brand. There are security breach notification laws PeaceNikki Feb 2015 #93
I'm a likeable guy WilliamPitt Feb 2015 #91
... who doesn't grasp the simple concept of Secondary Sources. OilemFirchen Feb 2015 #95
The Salt Lake Trib and ABC News out of Minneapolis WilliamPitt Feb 2015 #97
Not for your initial "scoop", apparently. OilemFirchen Feb 2015 #99
Fans can be so fickle! Rex Feb 2015 #138
What can I say? OilemFirchen Feb 2015 #175
So, please let us know when you're coming back to NC! :) nt Duval Feb 2015 #204
It got tweeted. And she replied onecaliberal Feb 2015 #108
Damage control is a real thing. AtheistCrusader Feb 2015 #112
She posted the same comment at dKos AllyCat Feb 2015 #142
Thank you for this information. billh58 Feb 2015 #54
Thank you for clarifying this misinformation. PeaceNikki Feb 2015 #62
*ahem* WilliamPitt Feb 2015 #79
What is even funnier are the people believing a 1 post nobody Rex Feb 2015 #139
Still waiting on my Rove indictment here. Orsino Feb 2015 #153
Well you big time fans are just going to have to wait. Rex Feb 2015 #155
I'm not sure which vague, initial report to "believe." Orsino Feb 2015 #157
Well forbes believes it now. Rex Feb 2015 #160
I'm beginning to believe it, too. Orsino Feb 2015 #162
When an entire state halts filling, I tend to think something is up too. Rex Feb 2015 #164
What do you suppose that means? jberryhill Feb 2015 #174
Or, if the data is stored in the cloud, a breach of that company's servers. randome Feb 2015 #181
Will Pitt apparently has information we do not jberryhill Feb 2015 #182
Well, that's just assumed, of course. randome Feb 2015 #188
"...our customer's data is safe." woo me with science Feb 2015 #121
LOL! And some people think grammar is unimportant. Pacifist Patriot Feb 2015 #123
I saw that too. cwydro Feb 2015 #192
Those two guys in accounting. Rex Feb 2015 #140
What a load of horseshit, thank you for signing up just so you could lie to us. Rex Feb 2015 #141
A real journalist would be able to find out in 23 seconds she is who she claims to be snooper2 Feb 2015 #180
I've been on hold for nearly an hour on the "help" line - 1.800.944.8596. myrna minx Feb 2015 #145
So what? jberryhill Feb 2015 #176
LOL! Welcome TTC! City Lights Feb 2015 #196
And it turns out she was correct. Still feeling smug? randome Feb 2015 #205
Snowden is right SmittynMo Feb 2015 #53
Nice scoop Will. berni_mccoy Feb 2015 #56
Ok... Why is *anybody* storing their tax returns on a Turbotax server? TheProgressive Feb 2015 #57
I don't think you have a choice berni_mccoy Feb 2015 #59
Well, like I wrote, I just use the Turbotax program. TheProgressive Feb 2015 #61
Not all of us have an air gapped system. Agschmid Feb 2015 #103
I guess we are even.... TheProgressive Feb 2015 #106
Haha yes sounds like we are! Agschmid Feb 2015 #107
So the easy fix is DON"T LET TT file your return. Print it out and file it yourself. nt Fla Dem Feb 2015 #147
More specifically: don't do it online. mwooldri Feb 2015 #189
Recommendation to you Will, since the article has now been edited and a person from TT has posted uppityperson Feb 2015 #60
TT customers have been noticing and filing complaints berni_mccoy Feb 2015 #64
Your link has no mention of TurboTax. Dr Hobbitstein Feb 2015 #66
It did but was updated. But it didn't say TT was hacked. PeaceNikki Feb 2015 #67
It was there three hours ago. WilliamPitt Feb 2015 #68
I'm going out on a limb and say that things have developed Dr Hobbitstein Feb 2015 #70
This is why I print and mail my Turbotaxed return MannyGoldstein Feb 2015 #69
The mail is less secure than the internet. Dr Hobbitstein Feb 2015 #73
Really Doc, the USPS is less secure than the internet? TheProgressive Feb 2015 #80
Actually, yes. Dr Hobbitstein Feb 2015 #85
Funny that you don't hear of massive security breaches from the USPS... TheProgressive Feb 2015 #88
You hear about mass indentity theft. Dr Hobbitstein Feb 2015 #127
NEW UPDATE WilliamPitt Feb 2015 #72
Minnesota Stops Accepting TurboTax Filings Due to Possible Fraud suffragette Feb 2015 #74
Weird... the article states there were 2 known cases in MN. PeaceNikki Feb 2015 #75
MSM loves this kind of news. cwydro Feb 2015 #81
There are also security breach notification laws in 47 states that would require we would. PeaceNikki Feb 2015 #82
There ya go. nt cwydro Feb 2015 #83
Yeah, it says two noticed by people when they went to file suffragette Feb 2015 #84
It sounds like identity thieves are using TT to file fraudulent returns, PeaceNikki Feb 2015 #87
Well, Minnesota isn't accepting only TT and it looks like TT will have hotline up tomorrow suffragette Feb 2015 #109
That does not mean there was a security breach at TT. PeaceNikki Feb 2015 #118
As many as 18 states WilliamPitt Feb 2015 #76
Yikes! I hope they do more than put out another "do this to protect yourself" PSA suffragette Feb 2015 #78
19 or more Iliyah Feb 2015 #111
Well ain't that some shit. WilliamPitt Feb 2015 #77
Yet none of the articles except for the original updated/corrected ones say "TT hacked". uppityperson Feb 2015 #96
You are going to be around here again, right ? Trajan Feb 2015 #100
Yes, I am very interested, just think that posting someplace was hacked without evidence uppityperson Feb 2015 #110
Yeah, and let's all fondly remember the "scoop" the OP pitched us in '06 PeaceNikki Feb 2015 #122
Per WCCO in Minneapolis, you can call 1.800-944.8596 myrna minx Feb 2015 #125
I hope all is ok suffragette Feb 2015 #146
Thanks. You're so thoughful. Sigh - I've been on hold for 90 minutes. I just hung up. myrna minx Feb 2015 #149
Now it looks like the 800 number is for ALL states affected suffragette Feb 2015 #154
I actually was expecting the IRS marym625 Feb 2015 #98
Thanks Will .... Trajan Feb 2015 #101
I suppose I should be glad I've already filed and gotten my refund this year Silent3 Feb 2015 #102
Same. Agschmid Feb 2015 #104
I'm not always so fast, but I knew this year I'd get a nice big refund... Silent3 Feb 2015 #105
That reminds me HeiressofBickworth Feb 2015 #114
I think the quickbooks hack is actually worse marym625 Feb 2015 #115
Quickbooks wasn't hacked... Dr Hobbitstein Feb 2015 #131
I hope you are right marym625 Feb 2015 #137
Thanks for the objective and correct billh58 Feb 2015 #200
The animated movie "Turbo" was very taxing to watch also. Kablooie Feb 2015 #116
Well, ain't that wonderful. I use TT to file our federal returns electronically mnhtnbb Feb 2015 #119
I won't be filing until October, so hopefully this will be cleaned up by then. brooklynite Feb 2015 #124
A search pulls up articles in AZ, MN, & UT on Turbotax hacking cases. Skidmore Feb 2015 #126
According to actual vetted news, Dr Hobbitstein Feb 2015 #129
They would be required by law to disclose if they were. PeaceNikki Feb 2015 #130
But TurboTax is flexing their big mean muscles... Dr Hobbitstein Feb 2015 #133
Which is what I am finding. Skidmore Feb 2015 #132
When States Stop Accepting Returns from a Single Vendor... berni_mccoy Feb 2015 #136
Is Forbes vetted enough? WilliamPitt Feb 2015 #156
Thanks for the link. Skidmore Feb 2015 #169
Yeah, but it doesn't say what you're saying. Dr Hobbitstein Feb 2015 #171
If you have not been billh58 Feb 2015 #202
We haven't but I'm still waiting a few days before Skidmore Feb 2015 #203
I file my own IRS forms & never use turbotax or online file. 'Someone' filed my tax return a couple Sunlei Feb 2015 #134
Well, it's an interesting story, but one that is still developing. MineralMan Feb 2015 #143
Good advice. "...filed through TurboTax." doesn't necessarily mean TurboTax is at fault. randome Feb 2015 #166
Latest word from Intuit is that their data was not compromised. MineralMan Feb 2015 #178
I'm doomed. Fuddnik Feb 2015 #150
TurboTax Temporarily Halts E-Filing In All States Amid Fraud Concerns suffragette Feb 2015 #151
Wellnow... WilliamPitt Feb 2015 #152
Yeah, well now, are you going to change the title of your OP telling lies? snooper2 Feb 2015 #177
Oh my. nc4bo Feb 2015 #158
It does sound like some database with tax info has been breached. suffragette Feb 2015 #163
Well, well, well. Orsino Feb 2015 #159
All you need is someone's personal info, and you can file a fake return. Dr Hobbitstein Feb 2015 #172
Off topic, but to answer your last question... mak3cats Feb 2015 #173
Yes, familiar from LOTR :) But the company name sounds familiar too. suffragette Feb 2015 #179
Oh, you mean REAL stuff?? mak3cats Feb 2015 #183
Yodermon had the answer. There were many posts about that on DU back then. suffragette Feb 2015 #193
Palantir had to apologize after Anonymous revealed they were involved yodermon Feb 2015 #186
That's it. They were part of the HBGary, Chamber of Commerce attack on progressive journalists suffragette Feb 2015 #190
I went to my CPA PasadenaTrudy Feb 2015 #165
To clarify, this is related to STATE e-filing, not Federal returns mnhtnbb Feb 2015 #167
It's the information that matters WilliamPitt Feb 2015 #168
BUT, if the access by the hackers came through previously e-filed STATE returns, mnhtnbb Feb 2015 #170
If that were true, then other services than TT would be involved. berni_mccoy Feb 2015 #184
TurboTax halts e-filing berni_mccoy Feb 2015 #185
Its on ABC news now - Midday Friday Mira Feb 2015 #195
Vermont suspended sending refunds on Feb 4 suffragette Feb 2015 #199
I don't quite understand this. Turbo Tax includes all form of taxes both state and federal. Why are jwirr Feb 2015 #201
Still standing by this story, Will? Dr Hobbitstein Feb 2015 #208
The OP will be proven right deaniac21 Feb 2015 #209
How I can get rid if my info hack? mollaeilaw May 2018 #210
You will not be getting a response from the author of this thread. TexasTowelie May 2018 #211
A good lawyer might help. backtoblue May 2018 #212
 

JaneyVee

(19,877 posts)
148. My mother received a fake IRS call yesterday...
Fri Feb 6, 2015, 11:29 AM
Feb 2015

Saying she's being sued by the IRS and she can pay over the phone by debit card. She knew it was fake and reported it buy it sounded professional, automated message.

ETA: And yes, she uses turbo tax software.

NightWatcher

(39,343 posts)
2. I'd be willing to bet that there's info out there from all of us
Thu Feb 5, 2015, 06:05 PM
Feb 2015

Between Target, Home Despot, Turbo Tax, and the hundreds of other hacks and such, I'd be willing to be that all of our data is out there. What is to ultimately done with it is still up in the air. I'm expecting one BIG hack one day, where everyone's info just vanishes.

RKP5637

(67,112 posts)
39. Yeah, it's like they are building a dossier on everyone as they gather bits and pieces of
Thu Feb 5, 2015, 07:35 PM
Feb 2015

information from all of these various hacks for the big hack one day.

NightWatcher

(39,343 posts)
45. All of our utilities have been sporadically hit as well
Thu Feb 5, 2015, 08:01 PM
Feb 2015

I think one day some group or country is just going to turn us off and erase all of our records and identities.

quakerboy

(13,920 posts)
90. That info is tooo many places
Thu Feb 5, 2015, 11:20 PM
Feb 2015

Given the number of different organizations keeping data on us, and then combine that with the fact that most of them, i am sure have duplication of storage, I really cant think of any realistic way to make it all disappear short of something that kills ALL of the hard drives, all at once. Including the ones that got filled, detached from any computer, and are tucked away in a storage vault somewhere.

More likely we continue to see greater and greater incursions into the financial interests of individuals, then the government uses the fear of that to make policy that is supposed to keep our identity safe but mostly just inconveniences us and makes it harder for local businesses like family farms or small independant restaurants, etc to continue on doing business.

 

android fan

(214 posts)
3. Faithful TurboTax user..
Thu Feb 5, 2015, 06:06 PM
Feb 2015

wonder if my information has been leaked?

My credit was already terrible before the hack, and I don't know how much they can make it worse....

jeff47

(26,549 posts)
13. I used the same identity theft protection plan for a while.
Thu Feb 5, 2015, 06:14 PM
Feb 2015

Got my credit score down so low that it was useless to thieves.

"Unfortunately" I'm in a better financial position now.

BumRushDaShow

(129,336 posts)
49. Another Luddite here
Thu Feb 5, 2015, 08:36 PM
Feb 2015

Downloaded the fillable PDF forms, filled them out electronically, printed them, signed them, attached docs to them, folded them up, put them in an appropriately-addressed business-sized envelope with 2 stamps, and stuck the wad in the mail this morning. It may take a couple months but eventually I should (hopefully) get my paper check.

Fred Sanders

(23,946 posts)
11. Meanwhile the ACA websites are all properly secured, it is private corporations that refuse to pay for
Thu Feb 5, 2015, 06:12 PM
Feb 2015

proper security. That should be clear enough by now.

Remember Sony and their cheapskate security?

For taxes, use the snail mail, secure as it gets.

belcffub

(595 posts)
191. yeah because public universities have not been hacked
Fri Feb 6, 2015, 01:57 PM
Feb 2015

I work in IT security for a Government agency... trust me all data stored in a computer that is online can be hacked... its not if but when...

 

randome

(34,845 posts)
194. Absolutely.
Fri Feb 6, 2015, 02:05 PM
Feb 2015
You can't be open to the world and 100% secure at the same time. And even if you think you are 100% secure, an insider can easily get at the data.
[hr][font color="blue"][center]You should never stop having childhood dreams.[/center][/font][hr]

belcffub

(595 posts)
197. There are so many vectors of attack
Fri Feb 6, 2015, 02:19 PM
Feb 2015

it is just a mater of time... we continually pay companies to try and hack us... We pay them to try and get us to slip up... they send people in to the office who say they are from the phone company... or repair company... with fake id's and forged paper work...

and in one of those tests... someone let the person into the data center... I can't remember what the cover story was but it doesn't really mater...

Corporations are spending a fortune on info security... they do not want to be the next Sony, target or HD...

Do you remember the target hack... it came from a outside vender having access to targets systems... I remember everyone saying how stupid of them for allowing an outside company that access... but I know today the Government entity I work for has many outside venders who can access our network remotely... it is only a mater of time...

 

randome

(34,845 posts)
198. The company I work for is going through a reorganization but this time it's a GOOD reorg.
Fri Feb 6, 2015, 02:38 PM
Feb 2015

They are talking about holding periodic hack-a-thons to make our apps more secure. A long overdue idea.
[hr][font color="blue"][center]Don't ever underestimate the long-term effects of a good night's sleep.[/center][/font][hr]

 

Kelvin Mace

(17,469 posts)
16. I don't think it would matter
Thu Feb 5, 2015, 06:23 PM
Feb 2015

your data would be in there database if you filed electronically. If you didn't, you are probably safe either way.

notadmblnd

(23,720 posts)
20. the tax program I purchase does not keep copies of my returns on their servers.
Thu Feb 5, 2015, 06:29 PM
Feb 2015

I download and install it every year. I do submit (supposedly secure connection) via the link in the purchased program though. I do know that with some of the free versions, you have to log into their site and your info is saved on their servers and not the preparer's hard disk.

it might make a difference?

IDemo

(16,926 posts)
30. This may be of interest
Thu Feb 5, 2015, 07:00 PM
Feb 2015
TurboTax's database knows your secrets

TurboTax customers are already outraged with a stealth 50% price hike in the software this year. But more secrets are coming out that might be equally surprising to some.

Intuit (INTU), the company that makes TurboTax, maintains a database containing users’ Social Security numbers, names and other personal data — even for customers using the desktop version of the software who save their files on their own hard drives.

The existence of the database was revealed to users when Intuit set up a website for customers to ask for their $25 refunds from the software price increase. The site at turbotax.intuit.com/25back requires users to enter their Social Security numbers to get their $25 refunds. That indicates that personal tax data is, indeed, being stored by Intuit.

http://americasmarkets.usatoday.com/2015/01/27/turbotaxs-database-knows-your-secrets/
 

Kelvin Mace

(17,469 posts)
15. Dems have tried for years
Thu Feb 5, 2015, 06:22 PM
Feb 2015

to set up the tax system so that the IRS does your taxes and just sends you a form to sign (for the VAST majority of tax payers who have relatively simple returns). TurboTax has lobbied to prevent this for over a decade. Would save the IRS and the consumers billions and certainly would have been more secure than a this system where people trust third parties with very sensitive data.

mountain grammy

(26,642 posts)
22. Yes, too many corporations take a piece of the action in tax filings
Thu Feb 5, 2015, 06:31 PM
Feb 2015

to ever make it streamlined and simple...

 

Demeter

(85,373 posts)
47. NO, it wouldn't be any more secure
Thu Feb 5, 2015, 08:17 PM
Feb 2015

Why on earth would you think that? Don't you get the message? NOTHING is secure. NOTHING.

First of all, it is not secure from the NSA, FBI, CIA and probably that new baby, Homeland Security. This government doesn't know the meaning of privacy, 4th Amendment, or security.

Secondly, it is not secure from anyone who can hack a computer, if it is on a computer. Doesn't even matter if the computer is never connected to the Internet.

And forget about the sanctity of the mail. They've got that covered, too.

This is what Edward Snowden has been trying to tell us for over a year.

quakerboy

(13,920 posts)
94. Yes, It would be more secure. Not perfectly secure, *more* secure.
Thu Feb 5, 2015, 11:36 PM
Feb 2015

Your data it wouldn't be more secure from the various government spy agencies. But its not secure from those ****'s anyway. I guarantee that when you submit your return, even if you use the snail mail and pieces of paper you filled out with a pen, out of sight of any webcam or smartphone, the IRS then enters that info into computers. To which NSA, CIA, et al have already backdoored their access. So having the IRS do the return to start with would not make your Tax return any more or less secure in that regard. Same point applies to your comment re mail.

As for computer hacking... I challenge you to show that the TurboTax held info is more secure than the IRS info, from "anyone who can hack a computer". I would be willing to bet that the IRS databases are more secure than the Turbotax Corporate databases. So having the IRS do it instead of turbo tax would increase the data security.

Would having the IRS do what it does anyway make your data perfectly secure? No. But it would, pretty much by definition, increase the security of the data to cut a third party (with a corporate bottom line) out of the process.

bobwelch

(2 posts)
128. It would be as secure s the computer room physical access
Fri Feb 6, 2015, 09:34 AM
Feb 2015

If the computer was not hooked to the internet then it could not be hacked - any unauthorized access would have to be done hands on with stolen credentials etc.

 

pugetres

(507 posts)
21. The hacks are on the state level rather than federal?
Thu Feb 5, 2015, 06:30 PM
Feb 2015

It would be good to know if the people affected had any issues with their federal returns too.

yodermon

(6,143 posts)
161. true dat. However the cases I read indicated that the user logged on, and saw that their taxes had
Fri Feb 6, 2015, 12:16 PM
Feb 2015

already been filed for 2014.
from the link:

It also said it was contacted by some taxpayers who tried to file returns through TurboTax who received a message that their return had already been filed

Wasn't the case for me, which of course doesn't mean I haven't been hacked.

murielm99

(30,754 posts)
25. I am glad we don't do our own taxes.
Thu Feb 5, 2015, 06:38 PM
Feb 2015

We have farm property, and it can get complicated. I convinced my husband years ago to get the taxes done early, so we could send the information in for our kids' student loans. Even a small business like ours can be complex, when it comes to filing.

We are going in soon. I am going to ask the guy what he knows about all this. I don't want bland reassurances, either, but facts. This is dangerous ground!

 

Wellstone ruled

(34,661 posts)
26. This one is going to be a Biggee.
Thu Feb 5, 2015, 06:50 PM
Feb 2015

Intuit is the parent of Trubo Tax,and in saying that,it is their propriety software which is marketed as a accounting package for small and medium business's. Have used Trubo for many years,and have had to file in Utah,this should concern anyone who has done business in the eighteen or so states affected. This could be the hack of all hacks. When we seen this come across the screen a couple hours ago,we notified our Credit Union of this do to the fact we use the direct deposit on refunds.

raven mad

(4,940 posts)
28. Well, crap.
Thu Feb 5, 2015, 06:57 PM
Feb 2015

Of course, our income was so low, and the return so penurious, I don't think anyone would bother with it.

Mnemosyne

(21,363 posts)
29. They've gotten all of us since at least 2005 - 1,012,730,026 RECORDS BREACHED:
Thu Feb 5, 2015, 06:57 PM
Feb 2015

1,012,730,026 RECORDS BREACHED
(Please see explanation about this total.)
from 4,487 DATA BREACHES made public since 2005

Quite a list -

http://www.privacyrights.org/data-breach

TBF

(32,084 posts)
42. That covers us -
Thu Feb 5, 2015, 07:40 PM
Feb 2015

we used Turbo tax up until last year. Of course if anyone wants to pay off our student loans for us they are welcome to them ...

PatrynXX

(5,668 posts)
34. dad used to use it
Thu Feb 5, 2015, 07:13 PM
Feb 2015

until brother and I trusted H&R Block. that and it was both easier to understand and cheaper

 

WilliamPitt

(58,179 posts)
46. UPDATE
Thu Feb 5, 2015, 08:14 PM
Feb 2015

All the hackers have done so far is use 2013 return information to file bogus 2014 returns, and direct the money to prepaid debit cards. It seems as though they are targeting taxpayers who are getting big refunds, and ignoring the smaller returns. They do, theoretically, have access to a vast pile of identity information, but whether or not they will do anything with that remains to be seen.

C Moon

(12,221 posts)
48. edited comment. I meant the orig reply for an ACA post...but I am a Turbo Tax user...
Thu Feb 5, 2015, 08:21 PM
Feb 2015

scary stuff, indeed.

51. TurboTax has not been hacked
Thu Feb 5, 2015, 08:51 PM
Feb 2015

Hi Folks,
Christine from TurboTax here. I want to assure you that TurboTax has not been hacked. We continuously monitor our systems in search of suspicious activity. And through that process, we have found no evidence of a data breach. In addition, we asked a third-party security firm – FireEye/Mandiant – to do an independent assessment. All evidence indicates that those initiating these attacks obtained information outside the tax filing process.

During this tax season, we have seen a significant increase in attempts by criminals to use stolen identity information such as names and social security numbers obtained from other sources outside the tax preparation process to file fraudulent state tax returns. This illegal activity originates outside the tax preparation process and uses TurboTax as the vehicle to commit this crime.

We will have more information coming on this issue, but I wanted to assure you that our customer's data is safe.

If you've been a victim of identity theft, we've established a dedicated 800 number where customers impacted by tax fraud can obtain further information with serially trained identity protection agents.

-Christine Morrison
TurboTax Communications

 

WilliamPitt

(58,179 posts)
52. So
Thu Feb 5, 2015, 08:53 PM
Feb 2015

...the Salt Lake Trib had it wrong? My guy in the biz whose whole management team is cloistered with Intuit reps is wrong?

Explain, please. 8,000 fraudulent returns in one state alone.

 

berni_mccoy

(23,018 posts)
58. Looks like the original article was edited
Thu Feb 5, 2015, 09:20 PM
Feb 2015

The quote that will pasted has been changed to the following:

Commission spokesman Charlie Roberts said it found that personal information has been stolen from previous returns filed through third-party software.
.
It previously said turbo tax.
 

DeSwiss

(27,137 posts)
86. My question is......
Thu Feb 5, 2015, 11:05 PM
Feb 2015

...how is it that less than 3 hours after your OP on this matter, TuboTax is dead-on-the-case and knows about YOUR post here at DU and begins damage-control operations.

- Hmmmm......

PeaceNikki

(27,985 posts)
89. Because they have Google?
Thu Feb 5, 2015, 11:09 PM
Feb 2015


Ffs, it's 2015. Much smaller, even mid size companies monitor the internet constantly for discussion of their brand. The reply here isn't that shocking.

Welcome to the internet.
 

DeSwiss

(27,137 posts)
92. Then we'd be better off maybe......
Thu Feb 5, 2015, 11:24 PM
Feb 2015

...if they'd monitor their system's security better and put their resources there, instead of wasting personnel to work exclusively on covering their asses due to their fuckups.

- Then maybe these kinds of things wouldn't happen, FFS

PeaceNikki

(27,985 posts)
93. Marketing people protect the brand. There are security breach notification laws
Thu Feb 5, 2015, 11:28 PM
Feb 2015

if they were breached, we'll know.

It doesn't sound like they were breached though. It sounds like identity thieves use their product to file fraudulent returns. There is a difference.

OilemFirchen

(7,143 posts)
95. ... who doesn't grasp the simple concept of Secondary Sources.
Thu Feb 5, 2015, 11:45 PM
Feb 2015

You might want to bone up on "retraction" as well.

 

WilliamPitt

(58,179 posts)
97. The Salt Lake Trib and ABC News out of Minneapolis
Thu Feb 5, 2015, 11:51 PM
Feb 2015

...for starters.

That's two sources, plus my source.

?

OilemFirchen

(7,143 posts)
99. Not for your initial "scoop", apparently.
Fri Feb 6, 2015, 12:06 AM
Feb 2015

I'm guessing your other "sources" relied on your "guy" as well. Maybe you were their source. Whatevs. That's not second-sourcing, that's clusterfucking.

BTW, per your update at least the Trib has edited their story. You're doubling down.

Weird, this new "journalism".

 

Rex

(65,616 posts)
138. Fans can be so fickle!
Fri Feb 6, 2015, 10:27 AM
Feb 2015

You love him, you hate him. You love to hate him. Fans are such fickle people.

OilemFirchen

(7,143 posts)
175. What can I say?
Fri Feb 6, 2015, 01:00 PM
Feb 2015

I paid for J-School by selling used cars.

Still verklempt that there's no evidence of an Intuit data breach. Holding out hope for my idol, though!

billh58

(6,635 posts)
54. Thank you for this information.
Thu Feb 5, 2015, 09:01 PM
Feb 2015

After just a cursory web search I found that this is not a new problem, and that TurboTax has been warning people about identity theft for several years.

As a longtime Intuit customer, I feel very confident that your products are indeed safe and secure.

 

Rex

(65,616 posts)
139. What is even funnier are the people believing a 1 post nobody
Fri Feb 6, 2015, 10:28 AM
Feb 2015

over their favorite author! Some of your biggest fans are so fickle!

Orsino

(37,428 posts)
153. Still waiting on my Rove indictment here.
Fri Feb 6, 2015, 11:47 AM
Feb 2015

It's not a sin to be wrong, or for a source to have been wrong, nor for the real story to become more complicated as time goes on. It's early yet.

 

Rex

(65,616 posts)
155. Well you big time fans are just going to have to wait.
Fri Feb 6, 2015, 11:53 AM
Feb 2015

Since you won't believe links to news sites. Then again none of you really care about what Pitt writes...you all just like being huge fans and nothing more.

Orsino

(37,428 posts)
157. I'm not sure which vague, initial report to "believe."
Fri Feb 6, 2015, 12:01 PM
Feb 2015

Belief will probably come later, after more detailed evidence. I don't use Turbo Tax, but I know people who do, and would like to know if it really was hacked.

Orsino

(37,428 posts)
162. I'm beginning to believe it, too.
Fri Feb 6, 2015, 12:18 PM
Feb 2015

Temporarily halting e-filing is trivially easy to do, and a fine panic button to hit.

I'm more persuaded by the lack of competing explanations this morning.

 

Rex

(65,616 posts)
164. When an entire state halts filling, I tend to think something is up too.
Fri Feb 6, 2015, 12:20 PM
Feb 2015

If the only sources on this issue were from CT sites, I would dismiss this as CT talk.

 

jberryhill

(62,444 posts)
174. What do you suppose that means?
Fri Feb 6, 2015, 01:00 PM
Feb 2015

Does it mean an internal breach of TurboTax, or an external breach of the computers of TurboTax users?
 

randome

(34,845 posts)
181. Or, if the data is stored in the cloud, a breach of that company's servers.
Fri Feb 6, 2015, 01:10 PM
Feb 2015

Or, if stored with a third-party vendor, a breach of that company's servers. It's still jumping the gun to say that TurboTax is to blame. Maybe they are but...maybe they aren't.

"Scary stuff" is premature, IMO, especially when automatically applied to TT without some evidence to support it.
[hr][font color="blue"][center]"Everybody is just on their feet screaming 'Kill Kill Kill'! This is hockey Conservative values!"[/center][/font][hr]

 

randome

(34,845 posts)
188. Well, that's just assumed, of course.
Fri Feb 6, 2015, 01:32 PM
Feb 2015

[hr][font color="blue"][center]Stop looking for heroes. BE one.[/center][/font][hr]
 

Rex

(65,616 posts)
140. Those two guys in accounting.
Fri Feb 6, 2015, 10:30 AM
Feb 2015

Everyone else is fuuuuuuuuuuuuuuucked. But you know...a one count poster is believed over Pitt...his fans are such fickle people!

 

Rex

(65,616 posts)
141. What a load of horseshit, thank you for signing up just so you could lie to us.
Fri Feb 6, 2015, 10:32 AM
Feb 2015

Whoever you really are.

myrna minx

(22,772 posts)
145. I've been on hold for nearly an hour on the "help" line - 1.800.944.8596.
Fri Feb 6, 2015, 10:59 AM
Feb 2015

Those that are tittering and tongue clicking about this - trying to make it about Will Pitt - clearly aren't affected. Those of us who *may be* are taking this seriously - considering there isn't any information forthcoming and the "help" line is of no "help" at all.

 

randome

(34,845 posts)
205. And it turns out she was correct. Still feeling smug?
Fri Feb 6, 2015, 06:25 PM
Feb 2015

[hr][font color="blue"][center]I'm always right. When I'm wrong I admit it.
So then I'm right about being wrong.
[/center][/font][hr]

SmittynMo

(3,544 posts)
53. Snowden is right
Thu Feb 5, 2015, 08:54 PM
Feb 2015

I have been in IT for many years. ANYTIME you use your computer, you take the risk of someone spying on you and your data. Unfortunately, I saw this happening 2 decades ago. I saw everything going digital, which in itself, is risky. Encryption of data is fairly safe, but not 100%. There is always someone out there trying to find ways to get to your data. Nothing is really 100% safe. They can hack your camera and mic, see your data on your hard drive, and with "cloud" technology, your data can be hacked at anytime without your knowledge. What makes this scarier, a lot of companies are using cloud technology. Word of advice for laptop users. Be sure to cover your cam with tape.

If you ask me, at this stage in the game, the only defense we have is to beef up encryption and firewall security. You can also reduce your online ordering.

To date, I have not been hacked, or encountered a breach of data. But beware, it can happen at anytime without your knowledge, or permission. Limit ordering online, setup alarms on all your accounts, and check your accounts daily. Getting a service like life lock can be beneficial.

Remember, with the right hacked data, ANYONE can be YOU online!!

 

TheProgressive

(1,656 posts)
57. Ok... Why is *anybody* storing their tax returns on a Turbotax server?
Thu Feb 5, 2015, 09:18 PM
Feb 2015

Or using a computer connected to the Internet to do their taxes....

I use Turbotax. I load it to my 'non-internet' machine and do my taxes. I do
not use e-file. I mail it in.

Don't you wonder what the Turbotax people do with everyone's personal
tax information? Income, investments, house(s), expenses... They know everything about you.

Know this - everything you do on the internet is known. Backing up your files to the 'cloud'...? hmmmm
Think they go thru your files? Of course they do...

 

berni_mccoy

(23,018 posts)
59. I don't think you have a choice
Thu Feb 5, 2015, 09:27 PM
Feb 2015

If you file your return with TT the data is kept by them. This is the default behavior. I suspect you could ask them not to. But I also suspect they would keep it for potential audit (they have an audit protection service) and also for their own data mining.

 

TheProgressive

(1,656 posts)
61. Well, like I wrote, I just use the Turbotax program.
Thu Feb 5, 2015, 09:36 PM
Feb 2015

Here is what I do...

I go to Costco and buy Turbotax. I load it to my personal computer that is
*never* connected to the Internet. For updates, I use Turbotax 'manual update'. With
manual update, I load the update to my internet machine and copy it to a thumb drive.
Then I load it on my personal computer.

I do my taxes and then print it out and mail it to the IRS.

Been doing this for 14-20 years...

mwooldri

(10,303 posts)
189. More specifically: don't do it online.
Fri Feb 6, 2015, 01:45 PM
Feb 2015

Getting the Turbotax program and using a non-connected PC to complete your taxes doing it can give people a sense of security. Going to Turbotax.com or using the Internet portion of the program opens the door a smidgen for your data to be stolen.

I must say that no system of data storage is 100% safe. There's only relative safety. Mail can still be stolen, homes and offices can be broken into, etc.

uppityperson

(115,678 posts)
60. Recommendation to you Will, since the article has now been edited and a person from TT has posted
Thu Feb 5, 2015, 09:33 PM
Feb 2015

though of course anyone could say they were that, it might behoove you to edit your OP since it appears you may be spreading false rumor of TT being hacked.

I doubt you will but wanted to throw this out anyway.

 

Dr Hobbitstein

(6,568 posts)
66. Your link has no mention of TurboTax.
Thu Feb 5, 2015, 10:03 PM
Feb 2015

Can't find anything to corroborate that, either. However, this is from 3 days ago in MN.

http://www.kare11.com/story/news/investigations/2015/02/02/identity-thieves-targeting-tax-refunds/22769445/

I think you may have jumped the gun here, Will. Being first to isn't always best.

PeaceNikki

(27,985 posts)
67. It did but was updated. But it didn't say TT was hacked.
Thu Feb 5, 2015, 10:09 PM
Feb 2015

It definitely seems like am irresponsible jump that has a response in thread.

 

WilliamPitt

(58,179 posts)
68. It was there three hours ago.
Thu Feb 5, 2015, 10:23 PM
Feb 2015

Quote:

"Commission spokesman Charlie Roberts said it found that personal information has been stolen from previous returns filed through TurboTax. He said the commission is not yet sure if other programs and companies were affected, nor if the data was stolen from the cloud or some other means."

Develop your own conclusions as to how that happened.

 

Dr Hobbitstein

(6,568 posts)
70. I'm going out on a limb and say that things have developed
Thu Feb 5, 2015, 10:26 PM
Feb 2015

and they have new information, or that Charlie Roberts was using the word TurboTax as a catch-all or was misquoted. No news sources anywhere of a TurboTax hack. I'm thinking that would be HUGE news.

 

Dr Hobbitstein

(6,568 posts)
73. The mail is less secure than the internet.
Thu Feb 5, 2015, 10:34 PM
Feb 2015

The vast majority of identity theft happens through things like stealing wallet/purse, mail-theft, and picking through garbage. When it is on the internet, it's usually scammers sending fake bank emails and things of that nature. Very little of it involves being hacked.

 

Dr Hobbitstein

(6,568 posts)
85. Actually, yes.
Thu Feb 5, 2015, 11:02 PM
Feb 2015

All someone has to do is walk by your mailbox and steal it's contents to get your info. And the fact that every person who touches your mail in between it's sender and recipient is a security risk.

Hacking is a bit more specialized and sophisticated. Something your average identity thief is not.

http://www.identitytheftjournal.com/common-causes-identity-theft/
http://blog.equifax.com/credit/top-causes-of-identity-theft-not-the-internet-yet/
http://www.libertypowercorp.com/leading-cause-id-theft/

 

TheProgressive

(1,656 posts)
88. Funny that you don't hear of massive security breaches from the USPS...
Thu Feb 5, 2015, 11:07 PM
Feb 2015

But you do hear about all the security breaches from the internet....

Have you hear of the Anthem internet hack that just happened?

 

Dr Hobbitstein

(6,568 posts)
127. You hear about mass indentity theft.
Fri Feb 6, 2015, 09:32 AM
Feb 2015

There was an identity theft ring broken up last year where a bunch of college kids raided mailboxes and stole wallets and purses, then used the info to file fake tax returns. They ended up with over $400,000 without ever using the internet. I'm not saying that it doesn't happen on the internet, but the internet is NOT the major cause of it. The majority of people who commit identity theft are not part of some sophisticated hacker ring, they're common criminals who steal physical things and get new documentation made.

A box at the side of the street is not exactly what we call secure (ie, mailbox). And yes, I heard about the Anthem hack, and also heard that they didn't get anything of real value from it.

 

WilliamPitt

(58,179 posts)
72. NEW UPDATE
Thu Feb 5, 2015, 10:31 PM
Feb 2015

The Salt Lake Tribune re-re-edited their article to extract the name "TurboTax" from the "TurboTax was hacked" article. Given the fact that little ol' me got love from an Intuit PR flack right here on DU, I think it's safe to say some muscles are being flexed.

For the record, the paragraph in the Trib read: "Commission spokesman Charlie Roberts said it found that personal information has been stolen from previous returns filed through TurboTax. He said the commission is not yet sure if other programs and companies were affected, nor if the data was stolen from the cloud or some other means."

Stay tuned.

suffragette

(12,232 posts)
74. Minnesota Stops Accepting TurboTax Filings Due to Possible Fraud
Thu Feb 5, 2015, 10:34 PM
Feb 2015

Minnesota Stops Accepting TurboTax Filings Due to Possible Fraud
Updated: 02/05/2015 8:15 PM

http://kstp.com/article/stories/s3699235.shtml

The Minnesota Department of Revenue is no longer accepting tax returns submitted using TurboTax because of potential fraudulent activity.
According to the department, some Minnesota taxpayers recently found when they logged in to file their tax return, they saw their return had already been filed.



Looking for more info and just saw this report. So, problem in more than one state?

suffragette

(12,232 posts)
84. Yeah, it says two noticed by people when they went to file
Thu Feb 5, 2015, 11:02 PM
Feb 2015

Another article has a little more info:

http://www.twincities.com/localnews/ci_27470400/minnesota-revenue-officials-halt-filings-by-turbotax-citing

Of the 267,000 Minnesota tax returns already filed, the department flagged "a couple thousand" returns that had used TurboTax, in order to review them. Deputy commissioner Terri Steenblock said the returns were flagged solely because they had used TurboTax.

Department officials said they had no additional information Thursday evening relating to the potential fraud and added that the problem wasn't limited to Minnesota. They added that their own systems and data have not been breached.

"We are aware of other states that are aware of potentially fraudulent activity," noted Steenblock.



Interesting that she said "states" and not 'another state.' I wonder if the states affected are sharing info?


PeaceNikki

(27,985 posts)
87. It sounds like identity thieves are using TT to file fraudulent returns,
Thu Feb 5, 2015, 11:05 PM
Feb 2015

but nobody has said TT was "hacked" except Pitt. There's a difference. If they were, there are security breach notification laws that compel them to disclose.

suffragette

(12,232 posts)
109. Well, Minnesota isn't accepting only TT and it looks like TT will have hotline up tomorrow
Fri Feb 6, 2015, 12:47 AM
Feb 2015

Seems like a pretty specific response by Minnesota.

PeaceNikki

(27,985 posts)
118. That does not mean there was a security breach at TT.
Fri Feb 6, 2015, 07:50 AM
Feb 2015

In fact, they are specifically saying there was not. They are compelled by law to disclose if there was.

suffragette

(12,232 posts)
78. Yikes! I hope they do more than put out another "do this to protect yourself" PSA
Thu Feb 5, 2015, 10:45 PM
Feb 2015

since it seems to me it's the maga-corporations who keep having major breaches, regardless of how much longer and more complex we all are make our passwords.

 

Trajan

(19,089 posts)
100. You are going to be around here again, right ?
Fri Feb 6, 2015, 12:17 AM
Feb 2015

Let's see how this story progresses ... I am curious what will be true, and what will not be true ... Aren't you ?

uppityperson

(115,678 posts)
110. Yes, I am very interested, just think that posting someplace was hacked without evidence
Fri Feb 6, 2015, 12:51 AM
Feb 2015

is irresponsible journalism. I know there is the desire to scoop others on a story, but not by posting what appears to be libelous statements. Being first to break a story vs defamation and potential liability to this website.

PeaceNikki

(27,985 posts)
122. Yeah, and let's all fondly remember the "scoop" the OP pitched us in '06
Fri Feb 6, 2015, 08:24 AM
Feb 2015

He was quite confident of his sources then, too. Couple the OP's history of that irresponsible "reporting" event (and the nasty way he treated the doubters then) with the fact that there are laws which compel companies to disclose security breaches and a statement in this thread from said company denying such, and we have a lot of reason to dismiss this as well.

myrna minx

(22,772 posts)
125. Per WCCO in Minneapolis, you can call 1.800-944.8596
Fri Feb 6, 2015, 09:09 AM
Feb 2015

with questions about your Minnesota return.

What's weird is Turbo Tax offered to prepare Minnesota state tax for free this year. Normally it's $30 or so.

I e-filed federal, but still opted to paper file Minnesota, so I have no idea if I'm affected and I have no way of checking by logging on either. *Sigh* I guess I have to wait until 8 AM so I can be put on hold.

http://minnesota.cbslocal.com/2015/02/05/minnesota-stops-accepting-turbotax-returns-due-to-fraud/

suffragette

(12,232 posts)
146. I hope all is ok
Fri Feb 6, 2015, 11:18 AM
Feb 2015

I'm not in Minnesota and my state doesn't have state income tax.
But any of us could be hit by a similar breach and it bothers me how much of our info is floating away in 'the cloud' and accessible to thieves.

myrna minx

(22,772 posts)
149. Thanks. You're so thoughful. Sigh - I've been on hold for 90 minutes. I just hung up.
Fri Feb 6, 2015, 11:29 AM
Feb 2015

If this isn't a big deal, why the delay? Why aren't they forthcoming? This is atrocious customer service. I've used Turbo Tax for years - never again. Snail mail for me. It's the not knowing that's tough. Do I change passwords? What do I do?

I guess if you're a customer of Turbo Tax, you are expected to wait on hold all day.

suffragette

(12,232 posts)
154. Now it looks like the 800 number is for ALL states affected
Fri Feb 6, 2015, 11:52 AM
Feb 2015

I found and posted an update i found at Forbes below.
Didn't include the paragraph noting the phone number is now for all states.
You can see that info at the link.
I'd keep trying now since the phone wait will probably increase once people from other states start calling, too.

I hope you weren't affected by any of this. So far Intuit is saying the breach isn't from their system, but it looks like they are now offering monitoring for anyone affected.

marym625

(17,997 posts)
98. I actually was expecting the IRS
Fri Feb 6, 2015, 12:03 AM
Feb 2015

Only thing I could think would cause such a thing as faces flying off and around the room like bats.

I wonder if the letter I received the other day about my 2011 return being amended, which I didn't do, has something to do with this. Guess I will have to stay on hold the hour to find out.

Quick books too, huh? Now that could be bad.

 

Trajan

(19,089 posts)
101. Thanks Will ....
Fri Feb 6, 2015, 12:23 AM
Feb 2015

It's pretty clear somebody got this valuable personal information, and it had to come from somewhere ... Intuit seems a reasonable source for that kind of information ...





Silent3

(15,256 posts)
102. I suppose I should be glad I've already filed and gotten my refund this year
Fri Feb 6, 2015, 12:27 AM
Feb 2015

Having had my real, valid return submitted and approved should mean any attempt to submit a return in my name for 2014 again should be rejected, unless someone goes as far as filing an amended return, and that I'd think would be a harder stunt to pull off.

Silent3

(15,256 posts)
105. I'm not always so fast, but I knew this year I'd get a nice big refund...
Fri Feb 6, 2015, 12:36 AM
Feb 2015

...so I was very motivated to act quickly.

I'm thinking the IRS processing might be faster too for people who get their returns in early. My refund appeared, by direct deposit, just one week after I filed.

HeiressofBickworth

(2,682 posts)
114. That reminds me
Fri Feb 6, 2015, 02:08 AM
Feb 2015

I need to go to the library tomorrow and pick up my tax forms. I always do my tax forms on paper and mail it in. My income is so low now I haven't paid taxes since I retired six years ago.

It seems that no matter what you do, there is someone out there spending huge amounts of time and effort to rip you off.

marym625

(17,997 posts)
115. I think the quickbooks hack is actually worse
Fri Feb 6, 2015, 02:27 AM
Feb 2015

There's so much personal, business and financial information, passwords to tax entities, employee information in social security, etc etc etc.

This could be devastating to people

 

Dr Hobbitstein

(6,568 posts)
131. Quickbooks wasn't hacked...
Fri Feb 6, 2015, 09:40 AM
Feb 2015

Neither was Turbo Tax. This OP is pure speculation on a couple cases of tax fraud in a few states. Those committing the fraud used TurboTax to SUBMIT the tax data, but they had the identity info before hand. A simple google search of "turbo tax hack" nets you this OP, a similar blog at Crooks and Liars (using the same original source before it was updated to omit TurboTax), and a bunch of tax fraud articles from years past. Someone jumped the gun on this one.

billh58

(6,635 posts)
200. Thanks for the objective and correct
Fri Feb 6, 2015, 03:47 PM
Feb 2015

information, even though it is not as sensational as the "hack" angle as "reported" by the OP.

Kablooie

(18,637 posts)
116. The animated movie "Turbo" was very taxing to watch also.
Fri Feb 6, 2015, 02:40 AM
Feb 2015

Sorry.
That's just how my brain works.

If it works at all.

mnhtnbb

(31,401 posts)
119. Well, ain't that wonderful. I use TT to file our federal returns electronically
Fri Feb 6, 2015, 08:14 AM
Feb 2015

but always mailed in the state returns because--up until this year--they charged
for filing a state return and I'm so cheap I'd rather print/stamp/mail than pay
$14.99 or whatever it's been.

Also, I hardly ever get our returns filed until March because I also have to file
for two trusts--and I have to have the K-1's from them to do our personal taxes.

Has anyone seen a list of the 18 states? Is NC included? I've only
seen Utah and Minnesota mentioned so far.

Skidmore

(37,364 posts)
126. A search pulls up articles in AZ, MN, & UT on Turbotax hacking cases.
Fri Feb 6, 2015, 09:28 AM
Feb 2015

ABC on GMA just referred to 19 states affected. Nowhere can I find a listing of which states. I just installed this year's Turbotax program on my computer but have not yet started to enter data. Does anyone know where else to check for information regarding states affected? Turbotax site doesn't mention any problems at all.

Can you or somebody clarify "the cloud" being referred to. Is that a cloud used by Turbotax or by individual users? I never use clouds for storage of information of any kind. I also refuse to do online banking.

Does anyone know where else to check for information regarding states affected?

 

Dr Hobbitstein

(6,568 posts)
129. According to actual vetted news,
Fri Feb 6, 2015, 09:38 AM
Feb 2015

TurboTax wasn't hacked. A simple google search nets a blog from Crooks and Liars, and Will's OP, plus some articles on tax fraud in years past.

PeaceNikki

(27,985 posts)
130. They would be required by law to disclose if they were.
Fri Feb 6, 2015, 09:40 AM
Feb 2015

Pitt irresponsibly is insisting they were with zero proof.

And, oh, hey, Karl Rove was totally indicted!!!

 

Dr Hobbitstein

(6,568 posts)
133. But TurboTax is flexing their big mean muscles...
Fri Feb 6, 2015, 09:41 AM
Feb 2015

Not allowing this info to come out. It's a CONSPIRACY!!

Skidmore

(37,364 posts)
132. Which is what I am finding.
Fri Feb 6, 2015, 09:41 AM
Feb 2015

Plus there's something about a refund or an upgrade to some unhappy users because TT did not include some forms to allow filings by farmers, those with capital gains, small businesses, and one other category. Beyond that and the story I just heard on GMA a few minutes ago, I can find nothing.

 

berni_mccoy

(23,018 posts)
136. When States Stop Accepting Returns from a Single Vendor...
Fri Feb 6, 2015, 09:55 AM
Feb 2015

When states stop accepting returns from a single vendor, there is something wrong with that vendor's security.

In this case, it doesn't surprised me that TurboTax might have a flaw. And it could also be true that Intuit's (the company behind TurboTax) systems were not hacked. It could be simply that a hacker has found a way to bypass the authentication mechanism on user accounts, which would still be a problem for Intuit TurboTax. They must provide security for a user's account and they are responsible for breaches.

Note that TurboTax only requires a user-name and password. They do not have two-factor authentication which is now widely used as a minimum by most financial institutions. They can not even tell you which devices you have logged in from (something most social media applications like Facebook, Google and Twitter now have). For protecting your most sensitive financial information, they do less than the minimum to protect it.

 

Dr Hobbitstein

(6,568 posts)
171. Yeah, but it doesn't say what you're saying.
Fri Feb 6, 2015, 12:50 PM
Feb 2015

Fraud =/= hacking. TurboTax is being proactive and trying to work with states to get it under control. Big bad TurboTax, doing the right thing.

When a journalist gets something wrong, they usually issue a retraction. They don't keep doubling down and moving goalposts. Once again, a google search for "turbo tax hack" nets this OP, and a couple of years old articles about TT security.

billh58

(6,635 posts)
202. If you have not been
Fri Feb 6, 2015, 03:54 PM
Feb 2015

a victim of identity theft, you most likely have nothing to worry about. Neither TurboTax, nor their parent company Intuit have been "hacked."

Thieves that have committed identity theft from other sources are using TurboTax to file false State tax returns using the TurboTax program and information already stolen from other sources.

As a precaution, TurboTax has temporarily halted the electronic filing of State tax returns (but not Federal) using their product.

Sunlei

(22,651 posts)
134. I file my own IRS forms & never use turbotax or online file. 'Someone' filed my tax return a couple
Fri Feb 6, 2015, 09:47 AM
Feb 2015

years ago. The IRS didn't share much information except they sent a letter and asked why I filed 'twice' that year. I had to send a copy of my file and state this was my only filing for that year.

The ONLY time I've typed my ss number online was for 2 online bank accounts, started about 6 years ago.

MineralMan

(146,324 posts)
143. Well, it's an interesting story, but one that is still developing.
Fri Feb 6, 2015, 10:51 AM
Feb 2015

Sometimes, it's better to wait a bit before posting, I think. I know that it's nice to get a beat on the news media, but if that beat is incorrect, that's not a good thing. Right now, it's quite unclear whether or not Turbo Tax and Intuit have been hacked at all. If they have, it will be a story of monstrous proportions. But if not, then something else occurred. In any case, we don't know at this point exactly what happened.

I'd not have posted this, even if I had some information from reliable sources. It's too explosive a story and incorrect postings could do some real harm. That's just my opinion, but based on my own sources regarding things having to do with Intuit, more information will be forthcoming shortly. We'll get the story, once there is an actual story that can be understood.

 

randome

(34,845 posts)
166. Good advice. "...filed through TurboTax." doesn't necessarily mean TurboTax is at fault.
Fri Feb 6, 2015, 12:21 PM
Feb 2015

A return filed using TurboTax could have been stored on an unsecure server and was stolen that way. It seems premature to assume TurboTax is negligent in some manner. Maybe they are but...
[hr][font color="blue"][center]Where do uncaptured mouse clicks go?[/center][/font][hr]

MineralMan

(146,324 posts)
178. Latest word from Intuit is that their data was not compromised.
Fri Feb 6, 2015, 01:02 PM
Feb 2015

That's what they're saying, anyhow. Clearly, there are some problems with identity theft connected to tax filings. It's interesting that it appears to be only state returns that are being fraudulently filed.

Intuit has a great deal to lose with this, since both their tax and accounting data is stored in the cloud. I doubt that they would deliberately lie, since the truth would eventually emerge and cause them even more trouble in the long term. I think they're being very careful not to make statements that would come back and bite them on the butt.

I have an email from Intuit that clearly says that their customer data was not compromised. It's not for public consumption, though, so I won't post it. There will, no doubt, be a public statement soon from them.

It looks like there was some jumping of the gun here, not based on good information.

Fuddnik

(8,846 posts)
150. I'm doomed.
Fri Feb 6, 2015, 11:36 AM
Feb 2015

I've filed online with TurboTax for years.

So far, not this year, after they pulled that shit with selling you only half the program, and wanting an additional $25 afterward for the rest of it.

I think I'll find something else this year.

suffragette

(12,232 posts)
151. TurboTax Temporarily Halts E-Filing In All States Amid Fraud Concerns
Fri Feb 6, 2015, 11:37 AM
Feb 2015
http://www.forbes.com/sites/kellyphillipserb/2015/02/06/turbotax-temporarily-halts-e-filing-in-all-states-amid-fraud-concerns/

Individual State Departments of Revenue are loathe to name names but have been quick to point the finger away from their own systems.

The State of Alabama Department of Revenue released a statement yesterday about fraud concerns, saying only, “The fraudulent filings originate from data compromised through a third-party commercial tax preparation software process and were detected through ADOR’s fraud detection systems.” They were quick to assure taxpayers, however, that “[o]ur systems have not been compromised.” Just two weeks into tax season, however, the number of suspicious returns in the state has already hit 16,000, all of which were “filed suspected of fraud from the third-party commercial tax preparation software.”

~~~

Following up on taxpayer concerns, Intuit announced that it is working with state agencies to address the problem. Intuit reached out to Palantir, a third party security expert, to make a preliminary investigation of the most recent fraud activities. The initial findings have led Intuit to believe that these instances of fraud did not result from a security breach of its systems. Instead, the company believes that the information used to file fraudulent returns was obtained from other sources outside the tax preparation process.

~~~

In addition, Intuit will provide identity protection services and free credit monitoring, as well as provide access to all versions of its software or to the assistance of one of Intuit’s credentialed tax experts who will prepare taxes for affected customers at no expense.



Looks like the states that aren't naming the software are all using a singular article to refer to the issue, which indicates one software program at the center of the issue rather than multiple ones.

Intuit is so far saying they have not found a breach in TT, but they are offering to provide the usual (post barn door) monitoring to people affected.

Palantir? Where have I heard that name before?
 

snooper2

(30,151 posts)
177. Yeah, well now, are you going to change the title of your OP telling lies?
Fri Feb 6, 2015, 01:01 PM
Feb 2015

Have you learned that fraud does not equal hacking yet?


nc4bo

(17,651 posts)
158. Oh my.
Fri Feb 6, 2015, 12:01 PM
Feb 2015

I don't understand, if it's NOT a hack but someone has gotten enough information from "somewhere" that they can actually pass IRS sniff test to the point the return was accepted, how did those "someones" procure the information in the first place. On TT, I call bullshit. It sounds like someone gained access to someone's database of taxpayer information. It's either on the IRS or on the tax preparation software company. What am I misunderstanding here?


What exactly the hell going in here??

C&P from FB.

suffragette

(12,232 posts)
163. It does sound like some database with tax info has been breached.
Fri Feb 6, 2015, 12:19 PM
Feb 2015

And however this happened, it's a big problem.

At this point, it seems to be state tax info.

I wonder if TT has two databases, one with federal tax info and one with combined state tax info. It makes me wonder how the information is stored and transmitted by these companies.

I have the same questions you do.

 

Dr Hobbitstein

(6,568 posts)
172. All you need is someone's personal info, and you can file a fake return.
Fri Feb 6, 2015, 12:53 PM
Feb 2015

If you get enough info, it's easy to get into someone's account, whether that be Facebook, GMail, or TT. There was a huge fraud case last year involving university football players. None of them hacked anything, they stole physical information (wallets, purses, mail, etc) and used that to net about $400,000 before they were caught.

mak3cats

(1,573 posts)
173. Off topic, but to answer your last question...
Fri Feb 6, 2015, 12:58 PM
Feb 2015

A "palantir" is a seeing stone in the Lord of the Rings novels.

suffragette

(12,232 posts)
193. Yodermon had the answer. There were many posts about that on DU back then.
Fri Feb 6, 2015, 02:03 PM
Feb 2015

Thanks for the new links though.
Looks like they have kept raking in the security budget money and all from their start in data mining.

Yeah, I see why you prefer fantasy

yodermon

(6,143 posts)
186. Palantir had to apologize after Anonymous revealed they were involved
Fri Feb 6, 2015, 01:24 PM
Feb 2015

with targeting Glen Greenwald , wikileaks and others with cyberattacks & smear campaigns. This is from back in '11.

http://www.forbes.com/sites/andygreenberg/2011/02/11/palantir-apologizes-for-wikileaks-attack-proposal-cuts-ties-with-hbgary/

... Now, just a few days later, one of those firms, Palo Alto-based Palantir, has publicly cut ties with HBGary and apologized for its role in the WikiLeaks response plan, essentially verifying the reality of that plan and isolating HBGary further.

In a statement to the press, Palantir chief executive Alex Carp writes, “I have directed the company to sever any and all contacts with HBGary.” Karp adds that “Palantir Technologies does not build software that is designed to allow private sector entities to obtain non-public information, engage in so-called ‘cyber attacks’ or take other offensive measures. I have made clear in no uncertain terms that Palantir Technologies will not be involved in such activities.”...


I'm sure it's allll cool now, though.

suffragette

(12,232 posts)
190. That's it. They were part of the HBGary, Chamber of Commerce attack on progressive journalists
Fri Feb 6, 2015, 01:54 PM
Feb 2015

And organizations.

And now their investigation of the security of TT is supposed to be reassuring?

Well, damn.

mnhtnbb

(31,401 posts)
167. To clarify, this is related to STATE e-filing, not Federal returns
Fri Feb 6, 2015, 12:29 PM
Feb 2015

From the Forbes article:



Intuit stressed that this action does not affect the filing of federal income tax returns. It also clearly does not affect taxpayers who are not e-filing state tax returns.

So far, there has been no indication that federal returns have been affected.


http://www.forbes.com/sites/kellyphillipserb/2015/02/06/turbotax-temporarily-halts-e-filing-in-all-states-amid-fraud-concerns/


 

WilliamPitt

(58,179 posts)
168. It's the information that matters
Fri Feb 6, 2015, 12:33 PM
Feb 2015

The data they need to do state filings is the same info they need to do federal filings. The only difference is the amount of the return. The money is one thing; all that info being in the wind is another.

mnhtnbb

(31,401 posts)
170. BUT, if the access by the hackers came through previously e-filed STATE returns,
Fri Feb 6, 2015, 12:44 PM
Feb 2015

then if you never e-filed (I haven't because they charged for NC, but not the Federal return) a State return, presumably
your info is not in the wind.

 

berni_mccoy

(23,018 posts)
184. If that were true, then other services than TT would be involved.
Fri Feb 6, 2015, 01:15 PM
Feb 2015

That doesn't appear to be the case here. It appears isolated to TT.

suffragette

(12,232 posts)
199. Vermont suspended sending refunds on Feb 4
Fri Feb 6, 2015, 03:31 PM
Feb 2015


http://www.state.vt.us/tax/pdf.word.excel/misc/Press%20Release%20Vermont%20Department%20of%20Taxes%20Warns%20of%20Refund%20Fraud.pdf


Vermont Department of Taxes Warns Refund Fraud Connected to Identity Theft Continues to Rise
Montpelier, Vt., Feb. 6, 2015— As the tax season heats up, the Vermont Department of Taxes continues its vigilance to protect taxpayers and taxpayer money against any possible tax refund fraud, but the early signs are that states are seeing another increase in fraudulent filings this year. In fact, there are reports in other states of particularly troublesome fraud trends. Given the nature and level of fraudulent activity, concerns are being raised that a tax preparation software vendor experienced a data breach of previous year returns, however no such breach has been confirmed. Vermont is participating in conversations with other states and with software vendors, and in an abundance of caution, immediately suspended the issuance of all personal income tax refunds temporarily as of February 4. We are reviewing the situation, and will issue an update on when we will resume refunding as soon as possible. The potential identity theft and refund fraud is not related to any breach of Vermont government systems, but rather the use of identities stolen elsewhere.



More at link.

jwirr

(39,215 posts)
201. I don't quite understand this. Turbo Tax includes all form of taxes both state and federal. Why are
Fri Feb 6, 2015, 03:48 PM
Feb 2015

we talking about 15 states. Is it just state taxes we are talking about here? Or federal taxes as well?

 

Dr Hobbitstein

(6,568 posts)
208. Still standing by this story, Will?
Sat Feb 7, 2015, 01:23 PM
Feb 2015

Any reputable journalist would've edited. A google search for "turbo tax hack" still doesn't net any results for your story. Just that fraudsters utilized turbo tax to SUBMIT fraudulent returns. No hacking. Although, this came up as the number 2 search:

http://newsbusters.org/blogs/pj-gladnick/2015/02/06/du-fraudster-will-pitt-publicly-corrected-turbotax-posting-false

Yes, I know it's a RW news site, but it still gave me a chuckle.

TexasTowelie

(112,349 posts)
211. You will not be getting a response from the author of this thread.
Sat May 19, 2018, 02:15 AM
May 2018

He is flagged for review which means that his posting privileges are suspended. His last post was in 2016.

backtoblue

(11,344 posts)
212. A good lawyer might help.
Sun May 20, 2018, 11:43 AM
May 2018

Also, to echo TexasTowlie, you won't get a response from the original poster due to their account status.

Good luck.

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