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brooklynite

(94,585 posts)
Mon Aug 24, 2020, 10:13 AM Aug 2020

Take a Zoom holiday as conference service goes down across US and UK

Source: 9 to 5 Mac

If you’re trying to jump on a Zoom call today for work or school and having trouble, you’re not alone. The video conferencing service is seeing an outage impacting users across the US and UK. While some users are rightfully frustrated, others are excited about a Zoom holiday.

Users started seeing issues with Zoom just before 6 am PT including the inability to start and join video calls. Some users are also having trouble with Zoom’s website.

Zoom noted on its system status page that it has figured out what’s causing the problem and is “working on a fix.”

Thousands of users experiencing trouble have logged the problems on Down Detector with the hot spots right now being the US and UK. However, reports of the outage are showing up from various countries around the world too.



Read more: https://9to5mac.com/2020/08/24/zoom-outage-us-uk/

11 replies = new reply since forum marked as read
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catrose

(5,068 posts)
3. HAHAHAHAHAHAHAHAHAHAHA
Mon Aug 24, 2020, 10:24 AM
Aug 2020

Honestly, it might help them not to put on this circus. Not that I want to.

Sherman A1

(38,958 posts)
4. Ooopps
Mon Aug 24, 2020, 10:25 AM
Aug 2020

I was supposed to have a Zoom meeting at 11am Central time with an investment advisor. Guess that will be off today....

catrose

(5,068 posts)
5. I admire how Zoom stepped up to become everybody's living room, office, and community gathering
Mon Aug 24, 2020, 10:27 AM
Aug 2020

jumping from business meetings (which they did better than their competitors). They've worked hard on the inevitable growing pains.

getagrip_already

(14,757 posts)
7. hopefully they are relying on it to coordinate between speakers.....
Mon Aug 24, 2020, 10:50 AM
Aug 2020

The networks will still cover the mess, but if they can't "produce" the event because they can't connect, it will be a bigger mess than usual.

melm00se

(4,993 posts)
8. the word is
Mon Aug 24, 2020, 11:02 AM
Aug 2020

that Zoom's infrastructure was unprepared for the sheer volume of meetings starting up simultaneously as distance learning kicked off in the various time zones.

Call setup sucks up a lot of resources and if the server farmer isn't prepared, that much traffic can cause a cascade effect and the system goes poof.

this has happened, at one time or another, with Cisco, Adobe and the other similar meeting platforms. the spike in traffic is always underestimated.

IthinkThereforeIAM

(3,076 posts)
11. That was my first thought on the Zoom outage...
Mon Aug 24, 2020, 11:50 AM
Aug 2020

... that their server(s) were unable to keep up with the traffic increase due to more schools reopening and using their service.

I would also like to see if DoS attacks are occurring, too. That was my second thought.
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