Maximus workers in Hattiesburg strike again, calling out timed bathroom breaks and COVID-19 policies
Last edited Mon Aug 8, 2022, 07:17 PM - Edit history (1)
Source: Mississippi Today
by Sara DiNatale
Federally contracted call center workers are striking in Hattiesburg for the third time this year — this time, taking aim at bathroom breaks and time off policies related to COVID-19.
Maximus call center workers, who are tasked with handling customer service calls for Medicare, the Affordable Care Act marketplace and the Centers for Disease Control and Prevention, have been vocal for months in their union efforts and calls for workplace reforms.
Some of the latest criticisms come from workers who take CDC information calls and say the call center isn’t giving workers the proper time off if they test positive for COVID-19.
“Right now, some of us only get one day of paid leave when we test positive for COVID-19, even though the CDC recommends that anyone who tests positive for COVID quarantine for at least five days,” Hattiesburg worker Jennifer Dundit said in a statement. “Therefore, if we don’t have any accrued time off, we might be unable to properly quarantine to recover and help prevent community spread.”
Call center workers employed at Maximus, the largest federal call center contractor in the nation, went on strike today in Hattiesburg, Wednesday, Mar. 23, 2022. Credit: Vickie D. King/Mississippi Today
Read more: https://mississippitoday.org/2022/08/08/maximus-workers-in-hattiesburg-strike-again-calling-out-timed-bathroom-breaks-and-covid-19-policies/
Here's the full toolkit: https://docs.google.com/document/d/1CfuOx-5zRYvUW2SzOLUbtj7Jpsh5rfU3K5xO3f92bps/edit?usp=sharing
Graphics: https://drive.google.com/drive/u/0/folders/1HSIa3F-DxQ0KtFtDchY5G62BYoszQ3am
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You aren't speaking to a federal employee, but rather a low-paid contractor. And, IME the high turnover and lower skills mean that their responses aren't as trustworthy.
Privatization, one piece at a time.
