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Omaha Steve

(99,664 posts)
Fri Mar 23, 2012, 08:04 AM Mar 2012

T-Mobile cutting a net 1,900 call-center jobs

Source: AP-Excite

BELLEVUE, Wash. (AP) - Cellphone carrier T-Mobile USA Inc. said Thursday that it is cutting 1,900 jobs nationwide as it consolidates its call centers in an effort to reduce costs and remain competitive.

Seven of its 24 call centers will be closed by the end of June. About 3,300 people work at the centers slated to be shuttered, but T-Mobile said it plans to hire up to 1,400 people at the remaining 17 centers.

The call centers slated for closure are in Allentown, Pa.; Fort Lauderdale, Fla.; Frisco, Texas; Brownsville, Texas; Lenexa, Kansas; Thornton, Colo. and Redmond, Ore.

The company said that workers whose jobs are eliminated will have a chance to transfer to the remaining call centers.

FULL story at link.



Read more: http://apnews.excite.com/article/20120323/D9TLS66O2.html




In this March 18, 2008 photo, a T-Mobile retail store is shown in Times Square in New York. T-Mobile USA Inc. announced Thursday, March 22, 2012, that it is cutting 1,900 jobs nationwide as it consolidates its call centers in an effort to cut costs and remain competitive. The jobs represent nearly half of the total number of people it employs at its call centers. (AP Photo/Mark Lennihan)

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T-Mobile cutting a net 1,900 call-center jobs (Original Post) Omaha Steve Mar 2012 OP
The nice thing about calling T-Mobile was getting a US based call center Renew Deal Mar 2012 #1

Renew Deal

(81,866 posts)
1. The nice thing about calling T-Mobile was getting a US based call center
Fri Mar 23, 2012, 08:05 AM
Mar 2012

Even when Indian call centers were popular. Indian call centers are still too popular, but the good companies keep them out.

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