The pain of training your replacement

[OhioChick]

Two women in IT tell how they are losing their jobs to offshore contractors, and having to train their replacements

Apr 18, 2016 3:00 AM PT

At New York Life, IT employees are training overseas workers to do their jobs. It's a difficult task that takes an emotional toll, and there are odd rules and processes to follow.

The training starts with sessions over the Web with the offshore contractors. Eventually, the IT employees expect to train the contractors in-person.

One IT employee, who is training replacement contractors, said she has been told by management not to ask the contract workers any questions. Even simple queries, like, "Did you have a chance to read this document?" or, "Are you familiar with this technology?" to the contract workers, from India-based Tata Consultancy Services, are not allowed.

"We should have the understanding that [the offshore contractors] have all the skill sets," said this IT employee, whose name cannot be disclosed because of the risk to her job. Asking questions is "like insulting the process."

More: http://www.computerworld.com/article/3057237/it-outsourcing/the-pain-of-training-your-replacement.html

[antigop]

1. but HRC will empower women! Oh, wait...