Bots Are Destroying Political Discourse As We Know It (Bruce Schneier)

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https://www.theatlantic.com/technology/archive/2020/01/future-politics-bots-drowning-out-humans/604489/

Presidential-campaign season is officially, officially, upon us now, which means it’s time to confront the weird and insidious ways in which technology is warping politics. One of the biggest threats on the horizon: Artificial personas are coming, and they’re poised to take over political debate. The risk arises from two separate threads coming together: artificial-intelligence-driven text generation and social-media chatbots. These computer-generated “people” will drown out actual human discussions on the internet.

Text-generation software is already good enough to fool most people most of the time. It’s writing news stories, particularly in sports and finance. It’s talking with customers on merchant websites. It’s writing convincing op-eds on topics in the news (though there are limitations). And it’s being used to bulk up “pink-slime journalism”—websites meant to appear like legitimate local news outlets but that publish propaganda instead.

There’s a record of algorithmic content pretending to be from individuals, as well. In 2017, the Federal Communications Commission had an online public-commenting period for its plans to repeal net neutrality. A staggering 22 million comments were received. Many of them—maybe half—were fake, using stolen identities. These comments were also crude; 1.3 million were generated from the same template, with some words altered to make them appear unique. They didn’t stand up to even cursory scrutiny.

These efforts will only get more sophisticated. In a recent experiment, the Harvard senior Max Weiss used a text-generation program to create 1,000 comments in response to a government call on a Medicaid issue. These comments were all unique, and sounded like real people advocating for a specific policy position. They fooled the Medicaid.gov administrators, who accepted them as genuine concerns from actual human beings. This being research, Weiss subsequently identified the comments and asked for them to be removed, so that no actual policy debate would be unfairly biased. The next group to try this won’t be so honorable.

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