What if Dumbledore supervised Boeing's production line?
“We must all face the choice between what is right and what is easy,” Professor Albus Dumbledore tells Harry Potter in “Harry Potter and the Goblet of Fire.”
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I worked for Boeing for more than 37 years, and that same decision point came up occasionally during those years. Overwhelmingly the decision was to go with the right solution. There used to be a saying that “we make a mistake and people die.” I’d like to think that fellow employees knew that, kept to it, and applied it to all they accomplished while at work. Then there were situations now and then where individuals thought they knew better and acted on that.
One situation involved a production manager who decided his people were spending too much time in, of all things, waiting for glue to dry and it was slowing down his production rate. He unilaterally told his people to use a different adhesive because he thought it was a minor matter. Several weeks later his people were getting better production rates, so he submitted an official request to Engineering to change the specification.
They reviewed the properties of the two adhesives and reiterated that only the approved glue should be used. When they found out that the non-approved adhesive had been in use for some weeks, they immediately issued orders to stop production as well as go back and fix all the parts that had gone through the shop with the wrong adhesive.
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I can imagine that the recent production problems Boeing has had have a similar root cause; that someone somewhere down the production line decided to cut corners in order to make production rate instead of bringing up the problem and getting it solved “the right way.” And that’s the so-called “culture” that has to be reinforced throughout Boeing, that the right decision is the only decision.
https://www.heraldnet.com/opinion/forum-what-if-dumbledore-supervised-boeings-production-line/
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