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BSdetect

(8,999 posts)
Tue Feb 9, 2021, 07:49 PM Feb 2021

About to cancel Comcast after they raised our bill.

The monthly fees jumped from $145 to $178

And that was just very basic shitty TV included.

Sick of dealing with them

Ordered Starlink (Tesla, Space X) for $99 per month.

The kit cost $499 plus $50 delivery and $45 tax.

Download speed is about the same as Comcast which is never at the speed they claim

Starlink has plans to increase their speed.

The IPO for Starlink will be worth looking at.

15 replies = new reply since forum marked as read
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Just_Vote_Dem

(2,820 posts)
1. Tell them you're going to cancel and you're going to a streaming service
Tue Feb 9, 2021, 07:55 PM
Feb 2021

They will connect to a department that may give you a big break if you stay

OAITW r.2.0

(24,637 posts)
2. Check out Youtube TV....
Tue Feb 9, 2021, 07:56 PM
Feb 2021

I stream this on a dirt road way off the broadband internet highway. But, I am very happy overall. Just need a Wifi connection to your TV. If you have a recently purchased smart TV, the app is probably built in. I get the major broadcast channels (local), MSNBC, CNN, and a bunch more great movie and sports channels. It's gone up to $65.00/month, but still a good value compared to cable.....and it's wireless, so no extra cabling needed.

BSdetect

(8,999 posts)
10. Thanks, will see if NBC does soccer thru Youtube.
Tue Feb 9, 2021, 09:19 PM
Feb 2021

That was the only reason we needed TV - just internet would be fine otherwise.

The TV stuff is crap. I never watch msm at all. Not even Maddow.

OAITW r.2.0

(24,637 posts)
11. I am looped in with NBC Boston Sports.
Tue Feb 9, 2021, 09:22 PM
Feb 2021

In Maine. Could change in thge future, but I get the Celtics now...I think the Bruins, too. Lost my beloved Red Sox on NESN. Hope it comes back soon....

there are a lot of Premier League games on YTTV, multiple channels on big games....

Bluethroughu

(5,201 posts)
3. Make sure you drive equipment to Comcast and ask for receipts
Tue Feb 9, 2021, 07:56 PM
Feb 2021

I did this because I read reviews to do so, because they will say you did not return the equipment although you did.

After I did, I got a bill saying I did not return the equipment, so I called and the lady asked if I had a receipt, I said yes and she said okay and fixed the bill to reflect zero.

She never asked me for the confirmation number on the receipt, so that leads me to believe this IS something they do regularly to charge you an extra $250. For equipment returned by mail.

leftieNanner

(15,158 posts)
4. Good Luck!
Tue Feb 9, 2021, 07:59 PM
Feb 2021

They will cling to you as long as they can. Be sure to get a receipt for the returned equipment.

BSdetect

(8,999 posts)
8. I got crap responses when I called in to get a better deal.
Tue Feb 9, 2021, 09:15 PM
Feb 2021

They were very stubborn. Offering t reduce the bill by $10 if we gave up one digital box.

I could write a book about our experience with them.



abqtommy

(14,118 posts)
5. Comcast subscriber here in New Mexico. Every day I repeat an affirmation asking Karma
Tue Feb 9, 2021, 08:40 PM
Feb 2021

to provide a suitable and reasonable service to replace them. Damn, I hate them with a passion!

happybird

(4,634 posts)
6. Is Starlink up and running?
Tue Feb 9, 2021, 08:44 PM
Feb 2021

My landlord said we are on a waiting list. Maybe it’s due to our location?

BSdetect

(8,999 posts)
7. Its available in the USA but not sure if that covers everywhere. It will eventually.
Tue Feb 9, 2021, 09:13 PM
Feb 2021

They just launched 60 new satellites and plan to improve them ongoing.

I'm on the wait list now for $99 - cancel with refund anytime.

 

Ron Obvious

(6,261 posts)
13. Lag may be an issue more so than speed
Wed Feb 10, 2021, 01:43 PM
Feb 2021

I don't have personal experience with satellite internet, but while the advertised speed may well be competitive, there will likely be a significant lag making e.g. Zoom calls more difficult or even impractical.

BSdetect

(8,999 posts)
14. Hope that the vast numbers of satellites will compensate for any lag.
Wed Feb 10, 2021, 01:49 PM
Feb 2021

There is bound to be several close enough to help reduce lag sufficiently or even eliminate that

We shall see.

Meanwhile:

One is latency, or delay between initiation of a signal and full speed or usability. Starlink promises 20-40 milliseconds of latency, and this early beta test confirms it: 34 milliseconds.Nov 1, 2020

Starlink Internet From Space: Faster Than 95% Of USA - Forbeswww.forbes.com › sites › johnkoetsier › 2020/11/01 › sta...

If they get it under 10 milliseconds it would be barely noticeable.

And:

Fiber: Speed. ... Fiber's latency speed is around 17ms—slightly faster than that of cable internet, which is usually around 20-30ms. Starlink, however, is expected to launch with a latency below 20 milliseconds (ms), and eventually reach under 10ms.Jul 14, 2020

 

Ron Obvious

(6,261 posts)
15. Let us know what your results are.
Wed Feb 10, 2021, 03:31 PM
Feb 2021

I'm not happy with Comcast either, but they have no competition in my area. No Verizon Fibre or anything, sadly.

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