I know this is a minor annoyance compared to what many are experiencing, but.......

[Fla Dem]

I am getting fed up with Town House Original Crackers



These have been my go to crackers for probably 20 years, I'm ready to ditch them and go back to Ritz.

Almost every single box I buy, at least 1/3 of the crackers are broken and in crumbs. If they're really bad, like an entire sleeve of crackers are broken I've taken them back for an exchange.

What makes me sad is they were never like this. Rarely did I get a box with ANY broken crackers. So Kellogg's has either changed the recipes, maybe cut back on an ingredient that makes them less fragile, or the boxes are not as sturdy and therefore the crackers are more vulnerable.

Anyway, anyone else like Town House crackers and experiencing the same thing?

[underpants]

1. Maybe they were on a boat bouncing around the Suez Canal

[Fla Dem]

7. Well... I guess that could be the case if they're produced over seas.

[Sherman A1]

2. I would suggest that you contact Kelloggs

and express your displeasure to them through their customer service number or their facebook page. I suspect that they will try to do something for you to provide you with some remedy.

[SWBTATTReg]

4. Good idea!

[Fla Dem]

8. I'll try that. Not a FB user, but maybe see if they have a twitter account.

[Sherman A1]

9. I suspect that they most likely do

And big companies generally are very protective of their social media in order to maintain a good public image. A complaint there goes a long way.

[SWBTATTReg]

3. I did have an issue, but w/ Ritz, but only a tiny portion (broken) of the overall numbers of ...

crackers I've brought, so I stuck w/ them. I was irritated at the larger than usual number of broken crackers, so I definitely agree w/ you that this issue does irk a person when it happens to them. I've also tried the crackers that Aldi's has, I can't recall what they are called. Good luck!

[Freddie]

5. But I heard broken crackers have no calories

Same with broken cookies, right?

[Fla Dem]

6. If that's the case. I should be wearing jeans 2 sizes smaller.

[pidge]

10. Yes,yes,yes. Even fall apart applying soft butter. Dreadful now.

[Polly Hennessey]

12. Experience the same thing.

I no longer buy them. I am beginning to love black pepper Triscuits. They don’t fall apart.