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Floyd R. Turbo

(26,549 posts)
Thu Dec 9, 2021, 09:27 AM Dec 2021

"I only need a new remote."

A couple of years ago I bought a new TV for my exercise room. Last week the remote began malfunctioning. Yesterday I filed a claim with the extended warranty carrier. I explained the problem with the remote and the fact that the TV itself is working fine.

I later received an email from the warranty company that an e-gift card has been sent to my Amazon account for the full purchase price of the TV.

I entered an online chat with a representative at the company telling them that “I only need a new remote.” The response was, “We consider the matter closed, and no further action is necessary.”

Okay then!

18 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
"I only need a new remote." (Original Post) Floyd R. Turbo Dec 2021 OP
OK then! markie Dec 2021 #1
Yep! Floyd R. Turbo Dec 2021 #5
Use $10-$15 for a universal remote exboyfil Dec 2021 #2
Think you're right! Floyd R. Turbo Dec 2021 #6
Once my remote when bad...50 years ago...Yes, it broke...SO Stuart G Dec 2021 #3
👍🏻 Floyd R. Turbo Dec 2021 #7
Brand New. For Me.......Two Boxes...??? Stuart G Dec 2021 #9
Congrats! SheltieLover Dec 2021 #4
Thanks! Floyd R. Turbo Dec 2021 #8
Went to Sears in the seventies to get a new trigger that broke on a drill I borrowed ... marble falls Dec 2021 #10
I guess Sears is not Zenith.. Stuart G Dec 2021 #11
Both Chicago companies. Both fairly gone. marble falls Dec 2021 #12
You got it...!! Yes.!! Stuart G Dec 2021 #14
Did it go to eleven? Floyd R. Turbo Dec 2021 #13
You can get remotes on Amazon LakeArenal Dec 2021 #15
It's a FireTV so Amazon is it! Floyd R. Turbo Dec 2021 #16
Husband spilled cranberry juice in the remote. MLAA Dec 2021 #17
Wow! Floyd R. Turbo Dec 2021 #18

exboyfil

(17,865 posts)
2. Use $10-$15 for a universal remote
Thu Dec 9, 2021, 09:40 AM
Dec 2021

and pocket the rest. Probably pulling, shipping, and documenting a new remote costs more than just writing off the cost of the TV.

Stuart G

(38,436 posts)
3. Once my remote when bad...50 years ago...Yes, it broke...SO
Thu Dec 9, 2021, 09:48 AM
Dec 2021

It was a Zenith TV with a remote..

So...Zenith had an office in the Chicago area where I live, and I went to complain.

The fellow who waited on me, (I think it was a headquarters building...looked at the thing for a while, (after I explained
the problem) went back in a room and got out a new remote and just handed it to me. He said something like this...
"Here is a new one, it should work just fine"..
..........I guess that is what happens when the company has HQ near you...Yes, Zenith TVs were a Chicago company.
..........I think they were made in a Chicago factory back in the late 60s..

..........Oh well, that is swell.............time to ..

Stuart G

(38,436 posts)
9. Brand New. For Me.......Two Boxes...???
Thu Dec 9, 2021, 09:58 AM
Dec 2021

.....I asked the internet...& here is what it said,..............Well it wasn't SerE...but it must have been her friend "2BE"

...."What does two boxes mean in a text message?...Here is what 2BE said:

3 Answers. Texting is basically instant messaging for your phone. might be two smiley faces..." I think they sent you 2 emoticons and can not be displayed in your phone, therefore you only see 2 squares. Squares represent being peaceful, solid, and equal.

marble falls

(57,134 posts)
10. Went to Sears in the seventies to get a new trigger that broke on a drill I borrowed ...
Thu Dec 9, 2021, 10:02 AM
Dec 2021

... there was a guy in front of me who's sliding stove top had shorted and caught fire.

All he wanted was the piece that had failed.

"That part isn't covered by warranty."
"Why not?"
"It never fails."
"But this one did."
"I see."
"Well, now I need a new one."
"That part isn't covered by warranty."
"Why not?"
"It never fails."
"But this one did."
"I see."
"Well, now I need a new one."
"That part isn't covered by warranty."
"Why not?"
"It never fails."
"But this one did."
"I see."
"Well, now I need a new one." ...

I don't remember the resolution, but the discussion is 'seared' in my memory.

Stuart G

(38,436 posts)
11. I guess Sears is not Zenith..
Thu Dec 9, 2021, 10:08 AM
Dec 2021

about Zenith...found from my friend 2BE:

Zenith was the last well-known American made television brand, until it sold off shares to LG, a Korean company in 1995. LG owned 100 percent of Zenith by 1999, eventually putting 1,200 workers at Zenith’s Melrose Park facility out of a job.

Stuart G

(38,436 posts)
14. You got it...!! Yes.!!
Thu Dec 9, 2021, 10:16 AM
Dec 2021
...I once had an opportunity to buy Sears Stock...vs Wal. Mart?

I got lucky, I picked Walmart.

I once bought some stock in a company called....American Motors..it made Nash Ramblers..
That one ain't around no more...you win some, & lose some...

MLAA

(17,309 posts)
17. Husband spilled cranberry juice in the remote.
Thu Dec 9, 2021, 11:13 AM
Dec 2021

I took it to cox cable store no paperwork or questions, they saw the old one in my hand and just handed me a new one.

My best TV story from a few years ago. TV broke early one evening. I had the discussion with myself about when to take it back to Best Buy. Get it over with go now. Wait till tomorrow you can watch TV in the bedroom. Go now won. So around 7pm I roll into Best Buy. Guy looks up the serial number and says wow, you bought the extended warranty and it expires today! Left with a new TV and a smile and saved $500.

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