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Related: Culture Forums, Support ForumsFedEx experience
FedEx said they delivered a package for me last Thursday. Texted me at the time that it was
Hand delivered to receptionist at the front desk at 7:35 PM.
That office, the office of my apartment building, closes at 5 PM.
I disputed the purchase and shipping charges on my AmEx card the following day, and AmEx credited my account immediately.
I guess the FedEx driver kept my package, thinking he/she got lucky?
Apparently it was not the regular FedEx with a regular FedEx truck but a contract person with a small white van, so I was told. They may or may not wear uniforms.
Trueblue1968
(17,214 posts)RKP5637
(67,107 posts)The tracking system is horrible ... and on and on.
NBachers
(17,108 posts)A Bloody Nightmare- I'd rather die and spend eternity in Hell than have to go there one more time.
And what's with the puffy inflated outfits they're all walking around in? Are they all Flight Deck Super Heroes or something?
"Go over to that window and wait for someone."
left-of-center2012
(34,195 posts)You: "I'd rather die and spend eternity in Hell than have to go there one more time."
My OP was about a FedEx delivery.
You: "And what's with the puffy inflated outfits they're all walking around in?"
That's not what I see FedEx folks wearing.
Earth-shine
(4,001 posts)I bought some RAM sticks from Newegg (but a third-party seller on Newegg).
A few days later, FedEx tracking stated it was delivered, but no such thing in reality.
I called Newegg and stated the problem. They instantly credited my account.
Apparently, this is a common thing from the way customer service dealt with it.
Demovictory9
(32,453 posts).no contact with me to refund the extra psid for overnight
surrealAmerican
(11,360 posts)... "your package has been delivered" messages when your package has not been delivered.
Some companies who ship using them know this, and will tell customers to wait.
That said, your message was way more specific than anything I've ever heard from them.
Angleae
(4,482 posts)I ended up cancelling and getting a refund.