How often do you take or drive Ubers? What is your rider or driver rating?

[mvd]

My mom and I take a lot of Ubers. We get mostly 5* ratings from drivers. But on our last 2 rides, we got hit with a 4* and 3*. Everything on the rides seemed ok and the drivers were nice. But apparently they thought they waited too long at Wawa. I can only think of that being an issue. Instead of acting phony, however, I wish they would say what the problem was. Our 4.96 rating is now 4.94.

[stopdiggin]

1. these consumer driven 'metrics' or ratings

really kind of suck for a lot of reasons. No guardrails, no moderation, no curation -- and then we use this 'garbage' to make real decisions with real consequence to participants. Brilliant!

[msongs]

2. using ratings (biased opinions) to justify worse customer service is peculiar indeed nt

[vanlassie]

3. Wait. The Uber drivers rate ME?

[hlthe2b]

4. Aren't uber drivers paid while they wait? Why is that an issue?

[mvd]

5. Their car is stopped, so not using gas

I think sometimes they are anxious to get to the next ride. But it is too bad that they act like they had no problem, then rate below 5*.

[hlthe2b]

6. Still confused. Taxis leave meter running while they are asked to wait. Do Uber drivers not

get paid for their time? Only if their engine is running and the car is moving?

I haven't ridden Uber or Lyft in a long time. Frankly, I wasn't aware that they rate you. A bit incomprehensible unless a passenger has been a real a'hole...

[mvd]

8. Well, they can start a "meter" running after 3 minutes I believe

But I only had that happen once, and it was only 40 cents extra. I tipped both drivers $5 on the app and they never even thanked me and gave lower ratings.

[sinkingfeeling]

7. Never been in one.

[AllaN01Bear]

9. bad experiance with uber

used them for medical. my med insurance used them and i got stiffed twice . and one time over 1000 people got stiffed by them. bah humbug

[Mosby]

10. My rating is 5.0

I don't use them often, but I have used them across three states. Never had a problem.

[mvd]

11. Great! My mom and I have taken over 140 trips and a 5 is very hard to maintain

Our breakdown is:

5* - 138
4* - 3
3* - 1
2* - 0
1* - 1 (have no idea what that was about - was a long time ago)

[mnhtnbb]

12. I don't take them often

but I have a 5.0 rating. No breakdown. I generally am waiting for the driver and I tip in cash.

[UTUSN]

13. Not Uber: Lyft. Don't know MY rating. Just what i give drivers, mostly 5

[mvd]

14. I also give mostly 5*

I will sometimes give a retaliatory rating, but it otherwise has to be a very bad ride to get lower. Sometimes I do not rate.

[UTUSN]

15. Started riding after lockdown. Near 400 rides. About only half dozen really bad.

[mvd]

16. I had one today..

that seemed unfriendly, and he gave a 5*. You never know.