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ThoughtCriminal

(14,047 posts)
Sat Oct 20, 2012, 05:22 PM Oct 2012

PayPal WTF - Opt out BS.

Got one of those policy update emails from PayPal last week. Like most people, I suppose I just ignore these things,, but seriously. WTF?

Here's the latest BS:

"The update to the User Agreement is effective November 1, 2012 and contains several changes, including changes that affect how claims you and PayPal have against each other are resolved. You will, with limited exception, be required to submit claims you have against PayPal to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (Section 14.3) by December 1, 2012. Unless you opt out: (1) you will only be permitted to pursue claims against PayPal on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis."

OK, that sucks - if PayPal starts screwing it's customers, we're agreeing that we can't act collectively in a class-action lawsuit.
Based on thier history, I can see why PayPal worries about class-action. So I log in and check it out. I'm kind of hoping there's a simple "opt Out" check box somewhere. No such luck.:

Opt-Out Procedure.

You can choose to reject this Agreement to Arbitrate ("opt out&quot by mailing us a written opt-out notice ("Opt-Out Notice&quot . For new PayPal users, the Opt-Out Notice must be postmarked no later than 30 Days after the date you accept the User Agreement for the first time. If you are already a current PayPal user and previously accepted the User Agreement prior to the introduction of this Agreement to Arbitrate, the Opt-Out Notice must be postmarked no later than December 1, 2012. You must mail the Opt-Out Notice to PayPal, Inc., Attn: Litigation Department, 2211 North First Street, San Jose, CA 95131.

The Opt-Out Notice must state that you do not agree to this Agreement to Arbitrate and must include your name, address, phone number, and the email address(es) used to log in to the PayPal account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of the User Agreement, including all other provisions of Section 14 (Disputes with PayPal), will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

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Consumers need more legal rights in this country.


3 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
PayPal WTF - Opt out BS. (Original Post) ThoughtCriminal Oct 2012 OP
make sure it's not a bogus email. grasswire Oct 2012 #1
It's legit ThoughtCriminal Oct 2012 #2
I didn't get one. grasswire Oct 2012 #3
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