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Xyzse

(8,217 posts)
Wed Aug 7, 2013, 07:31 PM Aug 2013

Had the worst experience with Paypal

Background info:

Paypal account got compromised. Took out quite a chunk of cash, and changed my language settings to Chinese.
Contacted them yesterday and got them to reverse the charge.

However, it was not in my bank, so I thought it was clear, that they won't charge it.
I find today that my bank now has it pending, tying up quite a bit actually.

I was told that I need a Release of Authorization, which is standard. However, I called Paypal around 3:30 PM, it is now 7:30 and I am still on hold.

I need those funds since my aunt just passed away last night and I would need travel expenses without having to deal with transferring from different accounts which would take days.

Frustrated...

8 replies = new reply since forum marked as read
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Had the worst experience with Paypal (Original Post) Xyzse Aug 2013 OP
Sorry. Paypal isn't your 'pal'. It sux. trof Aug 2013 #1
Has it gotten worse? Xyzse Aug 2013 #2
Call your bank and/or your CC and cancel Paypal Mr. David Aug 2013 #3
This is crazy, never had this problem before Xyzse Aug 2013 #4
Oh boy... Neoma Aug 2013 #5
I may want to know Xyzse Aug 2013 #6
I'm sorry for your troubles, but Bertha Venation Aug 2013 #7
Me too... Xyzse Aug 2013 #8

trof

(54,256 posts)
1. Sorry. Paypal isn't your 'pal'. It sux.
Wed Aug 7, 2013, 07:38 PM
Aug 2013

I won't use it.
And...I get several bogus 'paypal' phishing emails every month.
"Your PayPal account has been compromised. Click on the link to fix this problem."
Yeah...right.

Xyzse

(8,217 posts)
2. Has it gotten worse?
Wed Aug 7, 2013, 07:40 PM
Aug 2013

It has been 4 hours on hold.

I don't understand why they don't have a chat help option.
This is ridiculous.

 

Mr. David

(535 posts)
3. Call your bank and/or your CC and cancel Paypal
Wed Aug 7, 2013, 07:56 PM
Aug 2013

fuck Paypal.

They like to screw with people, and make it hard for you to reach them. Then make sure you let all 3 credit agencies of the fraud.

Xyzse

(8,217 posts)
4. This is crazy, never had this problem before
Wed Aug 7, 2013, 09:55 PM
Aug 2013

I wouldn't mind so much if I didn't have a family emergency at the same time.

Neoma

(10,039 posts)
5. Oh boy...
Wed Aug 7, 2013, 10:03 PM
Aug 2013

DU has a huge loathing hate for PayPal. Long story, and it's 2nd hand information if you ask me personally what happened. It's worse than what you're going through.

Xyzse

(8,217 posts)
6. I may want to know
Wed Aug 7, 2013, 10:23 PM
Aug 2013

Just because not being able to buy a ticket till my mutual fund transfer goes through is frustrating.

I usually put a decent bit of padding on the checking account for emergencies, but this one kinda took me out.

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