Coronavirus in Austin: SXSW sued over no-refund policy after cancellation
The company that puts on Austins internationally acclaimed South by Southwest festival is being sued over its no-refund policy, after the annual event was canceled this year because of the coronavirus pandemic.
The lawsuit was filed Friday in U.S. District Court in Travis County on behalf of two people who said they each spent more than $1,000 on entry fees to attend but were denied refunds. It seeks class-action status on behalf of potentially hundreds of thousands of others similarly rebuffed.
The plaintiffs, on behalf of themselves and all other persons who purchased wristbands, tickets, passes, and badges to the 2020 South by Southwest festival, bring this action for breach of contract and unjust enrichment in order to recover (money) paid for a festival that never occurred, the suit says.
SXSW LLC, the company behind the annual festival, said in a written statement Saturday that it lacks the financial resources to issue refunds.
Read more: https://www.statesman.com/business/20200425/coronavirus-in-austin-sxsw-sued-over-no-refund-policy-after-cancellation