Stange and infuriating email problem.

[Tracer]

I'm a graphic designer, working at home and have no problem in receiving emails from any of my clients --- except one.

It started about a month ago and I have no idea what's the problem.

I can send to her and she can reply to that particular email, but emails originating with her will not come through.

I use Entourage via Firefox (on an iMac). She uses Yahoo on a PC.

I've tried setting my spam filter to "none", with no results.

I've had to create a Gmail account just to get her mail. And frankly, Gmail stinks. In order to update for any messages, I have to quit Firefox, start up again and re-log into Gmail, since their "refresh" button doesn't work.

Any ideas?

[NV Whino]

1. It may not be Mac related

AT&T has been messing with my mail lately.

Also go directly to your ISP account and make sure her address is in that account's address book.

[TreasonousBastard]

2. I had a similar problem with Yahoo because I use Thunderbird...

to send instead of webmail. If she's using a mail client, she could have a similar problem.

Some accounts require special settings in Thunderbird's account settings in order for the mail to go through. I couldn't send mail from my Yahoo account to some Yahoo groups until I redid Tbird settings although everything else worked fine. Digging through Yahoo's help files and some experimentation gave me the answer, but if she's your client, you probably don't want to ask her to work to solve the problem.

Entourage via Firefox? I thought Entourage was Microsoft's now obsolete mail client for the Mac. This is now far too confusing.

[Lydia Leftcoast]

3. I use Mac Mail and have my Gmail stuff sent to it

You can set up Mac Mail that way.

I gave up using Comcast as my main e-mail address because they arbitrarily decided that clients of mine were spammers and bounced their e-mails without telling me. Now I access Comcast through the web only and use it only as my address for online purchases. That means that most advertising goes there and doesn't clutter up my main mailboxes.