I cannot open PDF files attached to emails - edit, fixed

[question everything]

Last edited Mon Oct 21, 2024, 05:16 PM - Edit history (1)

Any idea how I can tackle this?

Thanks

Apple Support suggested to... restart the iMac.. Worked

Oh well..

[FrankTC]

1. Adobe Reader

Sometimes it helps to use PDF software. One option is Adobe Reader, which is free and easily findable on the internet. Also PDFs are better behaved on computers than on cell phones.

[question everything]

3. Thank you. Apple Support suggested to restart and it worked..

Duh..

Old IT personnel joke: is the machine plugged in?

But good idea to use Adobe Reader..

[Bluethroughu]

2. Sometimes you need to download it to your cell and then you can open it.

[question everything]

4. Thanks. As I replied above - just restart the machine.. Oh well

[usonian]

5. I have never had a problem with pdf's unless they're broken

Click on them in mail and they "preview", then say "done" and you are back to mail.
Download (on a phone, to "files" wherever you set the default location) and they will open.

Varies a bit whether ios (phone or ipad) or computer, but really the same deal.

Can you give more details?

[question everything]

6. Thank you. As I edited, blushing, the problem it is fixed. Needed to restart the computer

Of course, it was started earlier. The email just had a note which of course was not clickable.

When all else fail, restart...

[alinasloane]

7. Tricks

Glad it worked—sometimes a simple restart does the trick!