Starbucks wins dismissal in U.S. of underfilled latte lawsuit

[Eugene]

Source: Reuters

#BUSINESS NEWS JANUARY 7, 2018 / 4:56 PM / UPDATED AN HOUR AGO

Starbucks wins dismissal in U.S. of underfilled latte lawsuit

Jonathan Stempel
3 MIN READ

(Reuters) - Starbucks Corp has won the dismissal of a U.S. lawsuit accusing the coffee chain of overcharging customers by underfilling lattes and mochas to reduce milk costs.

U.S. District Judge Yvonne Gonzalez Rogers on Friday found a lack of evidence that Starbucks cheats customers by making its cups too small, using “fill-to” lines on baristas’ pitchers that are too low, and instructing baristas to skimp on ingredients, such as by leaving a quarter-inch of space atop drinks.

The Oakland, California-based judge also rejected a claim that milk foam added to lattes and mochas should not count toward advertised volumes. She said reasonable customers expect foam to take up some volume, and the plaintiffs conceded that foam is an essential ingredient in their drinks.

“Accordingly, plaintiffs fail to show that lattes contain less than the promised beverage volume represented on Starbucks’ menu boards,” Rogers wrote.

Lawyers for the plaintiffs did not immediately respond on Sunday to requests for comment. Starbucks did not immediately respond to similar requests.

-snip-

Read more: https://www.reuters.com/article/us-starbucks-lawsuit/starbucks-wins-dismissal-in-u-s-of-underfilled-latte-lawsuit-idUSKBN1EW0V5

[Laffy Kat]

1. Gosh, at the few I frequent...

I have to ask them to leave room at the top so it doesn't spill when I add my shovel load of sugar.

[elleng]

2. Yes, I usually order 'with room.'