DU Community Help
Related: About this forumDU no longer works in Google Chrome
I can use it on Microsoft Edge like I'm doing now, but in google chrome is wrecked.
Help!!
Ocelot II
(115,734 posts)CanonRay
(14,104 posts)Lithos
(26,403 posts)It works fine.
What is not working for you?
Jarqui
(10,126 posts)Freethinker65
(10,024 posts)TheKentuckian
(25,026 posts)Maybe make sure you have accepted recent updates?
Good luck.
montanacowboy
(6,092 posts)works good here
highplainsdem
(49,004 posts)guessing you mean by "wrecked."
TwilightZone
(25,471 posts)If that sounds like your issue, there are some suggestions in that post.
Saoirse9
(3,680 posts)I just held down the shift key and clicked refresh and it was fine.
TwilightZone
(25,471 posts)Seems like a lot of people have been having similar problems.
Saoirse9
(3,680 posts)Irish_Dem
(47,131 posts)But works in chrome.
All torn up and truncated in safari.
None of the fixes work.
Lithos
(26,403 posts)Have you tried the trick above with refreshing the files?
L-
Irish_Dem
(47,131 posts)Maybe I don't know what it means to refresh files.
Exactly how do I do that?
Lithos
(26,403 posts)Command + R: Reloads the current page.
Command + Shift + R: Reloads the current page and ignores cached data.
Try the last one.
Irish_Dem
(47,131 posts)Just tried it again with no luck.
Assume you are using OSx - if so, what version and what platform (x64 or Mx)? Or is this on your phone and/or iPad?
Irish_Dem
(47,131 posts)Does this answer your question?
I don't know what a x64 or mx are.
Lithos
(26,403 posts)15.6.1 is a Safari update that was meant for older OS versions (ex: Big Sur or Catalina). This leads me to think you are running one of those. I am also guessing you are running an Intel based laptop and not one of the newer M1, M2, or M3 chips. 15.6.1 was released over a year ago (Aug 2022 time frame).
You can confirm the hardware version, OS version and the Chipset by clicking the Apple on the menu bar and then "About This Mac" - a simple window will open up.
Mine says:
MacBook pro 16 inch 2021
Chip: Apple M1 Pro
Serial Number:
macOS: Sonoma 14.2 (which means I'm one small patch behind).
I would defer to EarlG to what version of Safari is supported, but I will say that you might try and upgrade to a newer version of macOS if your laptop will support it.
Irish_Dem
(47,131 posts)It says I can upgrade to a Sonoma 14.2.1
Lithos
(26,403 posts)Have you opened up a "private" window and see if that works? If so, then it's some sort of residual issue - cache, cookies, etc. which are impacting things.
Do you have an ad-blocker or some sort of firewall/proxy in place? If so, then that might be impacting how things get loaded.
Are you up to date in your patches and software components?
Irish_Dem
(47,131 posts)So does that mean I need to clear cache?
Yes it looks like I am up to date.
Lithos
(26,403 posts)Maybe clear your cache?
Irish_Dem
(47,131 posts)ThreeNoSeep
(85 posts)Here's how to clear your cache in Google Chrome:
Open Chrome
Click More in the top right corner
Click More tools
Select Clear browsing data
Choose a time range
Select All time to delete everything
Check the boxes next to Cookies and other site data and Cached images and files
Click Clear data
You can also clear your cache by:
Pressing F5 or Ctrl + R to reload the current page
Or
Pressing Ctrl + F5 (Shift + F5) or Ctrl + Shift + R to reload the current page while ignoring cached content
Or
Right-clicking the Reload button in the upper-left corner, and selecting Empty Cache and Hard Reload
Saoirse9
(3,680 posts)All I had to do was hold shift and click refresh. Presto!