Does nobody care about credit card fraud?

[edhopper]

My wife had two fraudulent charges this week on hr credit card. Both were for industrial equipment, bought online We contacted both the vendors and the Card company. The vendors have the shipping address for the purchases.
Her is the thing, none of them seemed interested in pursuing it. I guess as long as insurance pays, they let the criminals keep committing crimes.

(we think her number was stolen when she used it at a local store or restaurant since the thief's address is local)

This post is not about the charges for us, we aren't charged and are getting a new card. It is about active criminals acting with impunity and the companies doing nothing about them.