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Cyrano

(15,073 posts)

7. When virtually every company that provided a product/service

Reply to WhiskeyGrinder (Reply #2)

Wed Apr 24, 2024, 01:51 PM

Apr 24

is asking you about your satisfaction, there's something else going on. I'm not being paranoid. Think back a few years. How often did any company that provided you with a product/service send you a survey? There's a reason it's being done and my instincts say it has nothing to do with my satisfaction.

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Every business/service I deal with emails me a survey. Why? [View all] Cyrano Apr 24 OP

Are they offering you anything Mr.Bill Apr 24 #1

Not that I recall. Cyrano Apr 24 #5

If they are a franchise business, Mr.Bill Apr 24 #6

Why do you think it's not about your experience with them? WhiskeyGrinder Apr 24 #2

When virtually every company that provided a product/service Cyrano Apr 24 #7

A few years back, it took a lot more effort to survey people. Automated software makes it very easy to WhiskeyGrinder Apr 24 #8

Every time I do a hospital visit, I get one in the mail. OAITW r.2.0 Apr 24 #3

And if not surveys, they want your 'product reviews' Attilatheblond Apr 24 #4

My garbage collection company sends me email surveys. What is there fierywoman Apr 24 #9

Our garbage man forgets to pick up somebody's Irish_Dem Apr 24 #11

Be sure to thank them! usonian Apr 24 #13

Ha-ha, that's funny! fierywoman Apr 24 #20

Pretending to care about our opinions?? Irish_Dem Apr 24 #10

I really don't know. Cyrano Apr 24 #12

Every time I get any medical service I get a questionnaire Irish_Dem Apr 24 #16

Actually, those surveys are legit, mostly. MineralMan Apr 24 #14

I'm finding that instead of a simple "tell us how we're doing", marybourg Apr 24 #15

It could be for bragging rights. usonian Apr 24 #17

How do you KNOW they don't want your input? brooklynite Apr 24 #18

And they come before they've provided the item or service. Right makes no sense. lindysalsagal Apr 24 #19

I'm now getting REMINDER emails that I haven't responded to their Survey. maxsolomon Apr 24 #21

Some service provider's compensation is linked to customer satisfaction. beaglelover Apr 24 #22