....and that was a joke! The state's investigation did not include the actual witnesses to the event that nearly killed my mother. The home did dismiss the employee involved, but did not find and interview him either. (Mom did not tell us much of what happened at the time because she was afraid of the staff.) When it was decided in the nursing home's favor I filed an appeal based on their missing interviews, errors in my mother's statement, and their inaccuracies in quoting my written complaint. Same result.
Mom refused to file a suit. But no one in a nursing home should have to be afraid whenever a family member is not there. My sisters and I knew most staff members did not welcome our questions and frequent presence. We imagined they were thinking, "Here come those bitches again." But we dug in. It was a nightmare for everyone. Mom's medical needs were too much for us to care for her at home. We moved her as soon as we could find another home with an opening, but that's not easy either. She eventually was well enough for assisted living, and that was wonderful!
Residents of the nursing home seemed to be used as a source of income for the hospital. We fought painful trips for needless tests - including a nurse practicioner who lined Mom up for a CT scan because "we think her cancer is back". We? Asked what Mom's oncologist thought, the nurse said "we" hadn't talked to the doctor. I told her to call the oncologist with her concerns, and if that oncologist didn't call me to set up a CT, or any other test, my mother was not going anywhere. She never called the oncologist - but the doctor called her.
= new reply since forum marked as read