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DIY & Home Improvement

mntleo2

(2,613 posts)

6. Oh hell, yes!

Reply to global1 (Original post)

Thu Aug 7, 2025, 01:11 PM

Aug 7

I bought a freezer from them. I paid them $50 a month for three years for an extended warranty. I also paid them for delivery and set up, which they did. Three years later it went kaput and so I thought I could use that warranty. Nope they said that where it was installed (on a covered balcony), was the wrong place and so their warranty was invalid. Turns out that frost free freezers HATE cold weather, and they never told me that where they put it would invalidate the warranty. So the $1800 paid to protect me was just eaten up and now i have a boat anchor that at 73 I cannot move.

Sincerely, Cat in Seattle

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Highlight:

Has Anyone Here On DU Had Any Customer Service Issues/Problems With Lowe's?..... [View all] global1 Jun 11 OP

well, there aren't many employees there these days. Attilatheblond Jun 11 #1

I've done over $100,000 with Lowe's, renovating 4 houses. I've had zero problems and always apprecitared their sinkingfeeling Jun 11 #2

Message auto-removed Name removed Jun 16 #3

We bought a dishwasher from them Lulu KC Jun 16 #4

Will Never go There Again mntleo2 Jun 23 #5

Oh hell, yes! mntleo2 Aug 7 #6

They Sound Like Health Insurance Companies That Deny Claims..... global1 Aug 7 #7

Yeppers, just like them mntleo2 Aug 8 #8