So now we know how Matt ("Skippy") Blunt handles criticism of all those cuts he made to the Missouri Medicaid system ...
The Missouri Department of Social Services acknowledged Thursday that a typographical error in a letter informing 339,000 Medicaid recipients of impending cuts wrongly listed a Montana woman’s toll-free number as the state help line for hearing- or speech-impaired people.
The letters mailed Monday have resulted in hundreds of calls to Sharon Rivera, who lives in Columbia Falls, Mont., and books concerts for an American Indian folk singer.
Many of the callers are older — some are weeping, others cursing — and don’t understand when she tries to explain the mistake, Rivera said. So instead of hanging up on them, she has been listening.
“This has been a nightmare for me. It swallows a huge amount of my time. My phone rings constantly,” Rivera said. “And I honestly am feeling very, very sad for the people who call. My heart aches for them, and of course, there’s simply nothing that I can personally do.”
http://www.kansascity.com/mld/kansascity/news/local/12306375.htm