I went to a different Office Depot. There I observed a chair that was pretty much the same as mine. The carton had an 800 number on it. I called the number from right there at the Office Depot store in front of the store manager who said he couldn't help me.
"Yes," she said on the other end of the line, "we still make that chair. Yes, we're the sole supplier to Office Depot for that type of chair (Herman Miller Aeron Cheap Chinese Copy). It is called the Quantum Chair." I had observed this on the carton from which I got the phone number.
"No sir, we can't provide this under our 10 year, very limited warranty without your proof of purchase."
"I bought the chair at least two or three years ago."
"I'm sorry sir, we can't help you without that proof of purchase. But we can sell you a replacement strut for $17.50, shipping included."
For those of you who may have repaired a chair or replaced a strut, that's essentially free. Most places want just south of a century for the strut.
She also told me how to remove it (VERY high tech): "Extend the strut all the way. Lay the chair on its side. Put a pipe wrench on the shiny part of the column, hold the chair, firmly, and turn the pipe wrench to break the suction set up by the taper fit."
Bingo! It let go **that** simple!
"Now use the wrench or a hammer to bang the strut up out of the spider base."
Two whacks and it let go.
Another 30 seconds to install the new strut.
And the result is this post's title .... my flabby ass in its favorite chair!
Easy!!
on edit, here's the chair:
http://www.officedepot.com/a/products/234750/Realspace-PRO-Quantum-Recycled-Mesh-Mid/?cm_mmc=Mercent-_-NexTag-_-Chairs-_-234750&mr:referralID=d817a93e-b213-11de-989b-000423bb4e79