Movie-rent chain (Blockbuster) OKs fee refunds [View All]

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Movie-rent chain OKs fee refunds

Blockbuster to fix ads on late charges

By David Koenig
ASSOCIATED PRESS

March 30, 2005

DALLAS – Blockbuster Inc. agreed to make refunds to consumers after officials in 47 states charged that the nation's largest movie-rental chain deceived the public with advertisements that proclaimed the end of late fees.

Dallas-based Blockbuster also agreed to pay the states about $630,000 to reimburse them for the costs of their investigations into consumer complaints and said it would change the advertising of its late-fee policy.

Blockbuster, however, said it would not scrap the fees – only do a better job of disclosing them.

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http://www.signonsandiego.com/uniontrib/20050330/news_1b30video.html