Egnever
(1000+ posts)
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Sat Nov-08-08 10:09 PM
Response to Reply #7 |
13. this line specificaly gives me pause |
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Palmetto officials said they receive about 4,500 calls per day -- that's down from the 45,000 calls on the first day when they had been expecting only 2,500. Through September, callers were met with a busy signal 90% of the time, Barlow said.
The fact that on day one they were flooded with 45,000 calls says to me that theres a lot of billers in there being lazy and not reading the instruction provided on accomodating the change over.
This company clearly was overwhelmed from the start though and should have been better prepared. I would still be willing to bet many doctors though have been uncooperative with anything other than demanding their cash.
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