Reply #52: Why do they hate us for our wheels? [View All]

[Ezlivin]

My wife and I arranged a vacation in Mexico through a travel agency. They assured us of full wheelchair-accessibility.

After a nightmare getting down to Acapulco, we get to our hotel (The Marquis next to the Princess) only to be told that it's the "grounds that are accessible, not your room."

Sure enough, I get to the room and discover a very narrow bathroom door. Naturally there were no handrails anywhere.

Overall the vacation (ended the very next day after we went around the travel agency and found a direct flight back home) was a complete disaster and we ended up suing the travel agency.

We won, but learned one hell of a lesson: Never believe that something is truly accessible until you've gone there yourself.

(And to truly top off this story, I need to add that when we returned to our house, the landlady decided to upgrade our bathroom in our absence. It was completely stripped bare. I was forced to use the spare bathroom and utilize the soap dish as a handrail. It broke the last time I had to use it, severing a tendon in my right hand and putting me into a cast two weeks before the start of the Fall semester at university.)