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[BlueJazz]

Those who know me on this board also know I'm a MCSE and all that...
(which means I know everything about a computer (Yeah, right...sure, Pal!)

Anyway, I get this call today from a lady on a pay-phone who has a computer problem and I told her I'd see her in the morning (she's 25 mile away, so I can't ask her any thing else)

She's running XP home edition on a HP 7915 (40m HD...125 memory..1.1 processor, NTFS file sys)

When she goes on the internet (via Earthlink) she hooks up fine but about 2 minutes after logging on, she gets a message that says her Ras is shutting down ( I THINK she said RAS but am not sure)

Any of you techs know or have heard of a similar problem.
Sounds like a virus to me but couldn't find anything on the web that specifically pointed me in that direction.

Any Ideas??