Need advice on high speed internet in an apartment complex [View All]

[jobycom]

I've recently moved into an apartment, and signed up for Earthlink Cable, which is basically Time Warner.

It sucks. Most of the time links don't connect when I click on them. When they do, they are slower than dialup. Now and then they snap up like they are supposed to, but it is rare. Often I get an unable to connect box. And some intensive web sites, like ESPN or MSNBC, will just never load. I'll get the basic format, but no content, and pictures may as well just not be there.

I should add that when I use the same computer (laptop) from work or my spouse's house I have no problems.

Is this a common problem with cable in an apartment? Would DSL be different? Or should I waste hours and phone minutes with tech support? Right now dial up would be faster and less frustrating. I'm teaching my cats all kinds of new words.