Called Verizon, what a hoot... First lady started reading from a... [View All]

[NJ_Lib]

... precanned statement, something like: "We do not discuss National Security issues with customers"... I stopped her right away and asked her if that was her response or was she reading from a piece of paper... When she told me she was reading, I demanded to speak with a supervisor... Held for twenty minutes (guess they hoped I would go away), and then she came back on and said: "Supervisor is on another call, can she call you back?" I told her if this is a brush-off, I will be calling back over and over until I receive a proper explanation. Low and behold, ten minutes later the phone rings and it's the "supervisor"... When I asked her under which legal or constitutional law they allowed the NSA to record my calls, she read the exact same statement as above.

Told her that's not good enough, I am her customer and I want to know why they violated my rights... She told me there's nothing more she can say to me... Told her I would be closing my account and she said: "That's Fine"...

Please, call and put your phone company under the same spot light... They deseve to hear how angry their customers are with them, even if it won't change a thing, it cannot be pleasant over there right now...