http://www.cnn.com/2003/US/11/28/sprj.irq.dreaded.visit.ap/index.htmlCatherine Perusse remembers the chilling call she and husband Ted got one recent Tuesday. The military phoned to tell them their son, Robert T. Benson, of Spokane, Washington, had been badly wounded in Iraq and transferred to a hospital in Kuwait. Surgery had gone "as planned."
That's the last thing the family heard until 20 hours later when they were told he was dead.
"We were just very frustrated to have a 20-hour time period with a very brief message about his status," says Perusse, Benson's stepmother. "You would consider five minutes a terrible time to wait to hear about your child."
There is no good way to tell someone their husband, wife, son or daughter has been killed in action.
Still, as the bodies of U.S. servicemen come home from Iraq, some families are disquieted by the military's handling of this heartbreaking news.